Reviews of This Facility

works with disabled

Star rating 5 out of 5

January 16, 2019

People are amazing to work with. They are cordial, humorous. BONUS I think they're great


Star rating 5 out of 5

October 3, 2018

Very helpful it clean the Security is very good and I like it being indoors in that outside

Great self storage but management is a little rude.

Star rating 4 out of 5

September 23, 2018

If you have a question, don’t expect a warm and friendly smile with the answer.


Star rating 5 out of 5

September 14, 2018

Clean, air controlled, convenient and good service.

Miguel was extremely helpful

Star rating 5 out of 5

August 29, 2018

I was at the CubeSmart to pay my bill a couple of weeks ago. I have 2 accounts, however, could not pay them both online as only one account showed up. I went into the Joliet store where I met Miguel. I explained my situation. He took the time and called the 800 number to assist me. He was very patient and explained each process he went through. In the end, we both found out that the system isn't set up to pay for 2 accounts on a cell phone; only on a desktop or tablet. I appreciated Miguel's assistance and his excellent customer service.

Fantastic storage and service

Star rating 5 out of 5

June 12, 2018

I would definitely use this facility again. The staff was very friendly and helpful. The facility was well maintained and clean. I highly recommend this facility to everyone.

great storage!

Star rating 5 out of 5

May 2, 2018

it was quick and easy to get a unit. girls were very helpful at front desk. would definitely recommend! prices aren't bad either!

Awesome place

Star rating 5 out of 5

March 22, 2018

This place is convient And it’s clean I only wish it was 24 hour

Awesome facility!!! Fantastic office staff!!!

Star rating 5 out of 5

March 13, 2018

The office staff is incredible. I receive frequent deliveries and they keep me up to date when I'm on the road! Awesome staff!

I am glad I chose the facility

Star rating 5 out of 5

March 13, 2018

Customer service was excellent and they really helped

Excellent Place for Storage Needs

Star rating 5 out of 5

February 17, 2018

Cube Smart on Larkin Ave. in Joliet is clean, and has great prices. Right off the expressway is a plus. I encourage anyone to give them a try whether it's for short or long terms goal. Your first month is free. Also a moving truck is readily available.

Really Good Storage facility with Great Customer Service!

Star rating 5 out of 5

February 17, 2018

The Manager June was a great help. She was also very nice and professional. The only suggestion I can make is maybe check the restroom more frequently. Some one put brown paper towels in the toilet and urinated on the floor.

Brian is great!

Star rating 5 out of 5

January 31, 2018

Brian and his staff run a top notch facility! I will be back when storage needs become necessary

Great storage.very clean and climate controlled

Star rating 5 out of 5

December 14, 2017

storage.very clean and climate controlled. Very friendly staff.

Patient and very cooperative!

Star rating 4 out of 5

October 23, 2017

I've been using this service now for 4 months, I don't get agitative calls warning about payments The Customer Service (k) has patience and always have time to say a word to lift me up! Love how she calls me by name when I come in to pay the storage bill!

Great place to store your belongings

Star rating 5 out of 5

October 3, 2017

Brian the GM and June the SM are awesome, They both have excellent people skills and are very friendly. Brian is eager to make sure that your needs are met, and June is very knowledgeable about the facility. I would recommend CubeSmart to family and friends.

Awesome facility

Star rating 5 out of 5

July 12, 2017

Brian is awesome he makes you feel like you are part of the CubeSmart family. I tell all of my friends and family if they ever in need of a storage facility in Joliet, to go see Brian at CubeSmart.

terrific customer service

Star rating 5 out of 5

June 1, 2017

The location of your store is easy to reach and very convenient. the manager was very helpful in locating a unit that was close because of my use of a cane.

Wonderful place

Star rating 5 out of 5

May 25, 2017

I had a very good introduction and set up of a storage unit. Very easy...June, was so polite and knowledgeable about Cube Smart! Easy to get the unit. Today over the phone I was helped tremendously to get the online setup!

Great Self Storage

Star rating 5 out of 5

May 3, 2017

Great ...... clean ,safe , storage facility the staff is extremely professional I would definitely recommend family and friends.

Great staff in Joliet /Larkin location!

Star rating 5 out of 5

April 15, 2017

Thank you, Maria, Tatiana and Julie for your excellent customer service!


Star rating 5 out of 5

February 14, 2017

From the moment I walked in the staff was very informative and great to work with.

Great services

Star rating 5 out of 5

November 25, 2016

Great I will come back if needed. I love TGE cleanness.

Awesome storage place!

Star rating 5 out of 5

October 15, 2016

This storage place is great! The location was clean and the person there was so helpful and very nice! I feel comfortable keeping my stuff There and I feel comfortable going to my unit!! Thank you!

Great facility. Friendly staff!

Star rating 5 out of 5

September 20, 2016

Very nice place. Staff was very nice and thoroughly helpful.

Great facility and staff

Star rating 4 out of 5

August 15, 2016

Very helpful staff and explained everything. Made it easy.

Awesome customer service!

Star rating 5 out of 5

July 5, 2016

Maria the manager was awesome. Helpful and professional. She was training someone while I was there and she was very nice and professional too! Clean facility.

Friendly, Helpful Staff!

Star rating 5 out of 5

March 14, 2016

Maria and team are very friendly and helpful. They provide fast service and are able to answer questions quickly!

Awesome Staff and Storage Facility! (Pam and Mar)

Star rating 5 out of 5

December 26, 2015

The day I stop by with lots of questions your staff had all the answers.They was very polite and professional. Thank you it was refreshing!

Great storage facility!

Star rating 5 out of 5

December 4, 2015

This is a great storage facility. The staff is incredible and the customer service is top notch. They have addressed any issue immediately and we love the on site presence. Very clean and convenient. Would recommend this facility to everyone..and we do.