January 16, 2019
People are amazing to work with. They are cordial, humorous. BONUS I think they're great
October 3, 2018
Very helpful it clean the Security is very good and I like it being indoors in that outside
September 23, 2018
If you have a question, don’t expect a warm and friendly smile with the answer.
September 14, 2018
Clean, air controlled, convenient and good service.
August 29, 2018
I was at the CubeSmart to pay my bill a couple of weeks ago. I have 2 accounts, however, could not pay them both online as only one account showed up. I went into the Joliet store where I met Miguel. I explained my situation. He took the time and called the 800 number to assist me. He was very patient and explained each process he went through. In the end, we both found out that the system isn't set up to pay for 2 accounts on a cell phone; only on a desktop or tablet. I appreciated Miguel's assistance and his excellent customer service.
June 12, 2018
I would definitely use this facility again. The staff was very friendly and helpful. The facility was well maintained and clean. I highly recommend this facility to everyone.
May 2, 2018
it was quick and easy to get a unit. girls were very helpful at front desk. would definitely recommend! prices aren't bad either!
March 22, 2018
This place is convient And it’s clean I only wish it was 24 hour
March 13, 2018
The office staff is incredible. I receive frequent deliveries and they keep me up to date when I'm on the road! Awesome staff!
March 13, 2018
Customer service was excellent and they really helped
February 17, 2018
Cube Smart on Larkin Ave. in Joliet is clean, and has great prices. Right off the expressway is a plus. I encourage anyone to give them a try whether it's for short or long terms goal. Your first month is free. Also a moving truck is readily available.
February 17, 2018
The Manager June was a great help. She was also very nice and professional. The only suggestion I can make is maybe check the restroom more frequently. Some one put brown paper towels in the toilet and urinated on the floor.
January 31, 2018
Brian and his staff run a top notch facility! I will be back when storage needs become necessary
December 14, 2017
storage.very clean and climate controlled. Very friendly staff.
October 23, 2017
I've been using this service now for 4 months, I don't get agitative calls warning about payments The Customer Service (k) has patience and always have time to say a word to lift me up! Love how she calls me by name when I come in to pay the storage bill!
October 3, 2017
Brian the GM and June the SM are awesome, They both have excellent people skills and are very friendly. Brian is eager to make sure that your needs are met, and June is very knowledgeable about the facility. I would recommend CubeSmart to family and friends.
July 12, 2017
Brian is awesome he makes you feel like you are part of the CubeSmart family. I tell all of my friends and family if they ever in need of a storage facility in Joliet, to go see Brian at CubeSmart.
June 1, 2017
The location of your store is easy to reach and very convenient. the manager was very helpful in locating a unit that was close because of my use of a cane.
May 25, 2017
I had a very good introduction and set up of a storage unit. Very easy...June, was so polite and knowledgeable about Cube Smart! Easy to get the unit. Today over the phone I was helped tremendously to get the online setup!
May 3, 2017
Great ...... clean ,safe , storage facility the staff is extremely professional I would definitely recommend family and friends.
April 15, 2017
Thank you, Maria, Tatiana and Julie for your excellent customer service!
February 14, 2017
From the moment I walked in the staff was very informative and great to work with.
November 25, 2016
Great I will come back if needed. I love TGE cleanness.
October 15, 2016
This storage place is great! The location was clean and the person there was so helpful and very nice! I feel comfortable keeping my stuff There and I feel comfortable going to my unit!! Thank you!
September 20, 2016
Very nice place. Staff was very nice and thoroughly helpful.
August 15, 2016
Very helpful staff and explained everything. Made it easy.
July 5, 2016
Maria the manager was awesome. Helpful and professional. She was training someone while I was there and she was very nice and professional too! Clean facility.
March 14, 2016
Maria and team are very friendly and helpful. They provide fast service and are able to answer questions quickly!
December 26, 2015
The day I stop by with lots of questions your staff had all the answers.They was very polite and professional. Thank you it was refreshing!
December 4, 2015
This is a great storage facility. The staff is incredible and the customer service is top notch. They have addressed any issue immediately and we love the on site presence. Very clean and convenient. Would recommend this facility to everyone..and we do.