Reviews of This Facility


Star rating 5 out of 5

December 5, 2018

We didn't leave the facility, we moved to a smaller unit. Still rent at CubeSmart. The reason I am still there even though there are two rental space companies closer to my home is because of the Manager Bianca. Personable, relatable, organized and professional. Always a smile when I walk through the door, knowledgeable, helpful and well kept premise. Please recognize her. I have a staff and work in customer service, wish she was on my payroll.

Best Customer Service

Star rating 5 out of 5

November 16, 2018

I reserved a unit too small at the start and they worked to get me a better size within minutes and still offer a discount. They had east payment options and were always available if I had a question. The move out was quick and smooth and they explained everything perfectly. If necessary i know cubesmart will be my only storage option in the future.

Good storage facility

Star rating 4 out of 5

October 24, 2018

I left do to monthly increase. I found a newer facility for much less money.

Appreciate good service

Star rating 5 out of 5

September 25, 2018

Customer service was space clean & well secured...will recommend cubesmart ALWAYS.... Thank you, Branford team..FIVE STARS

Highly recommend

Star rating 5 out of 5

September 2, 2018

I would highly recommend this facility for storing whatever needs to be stored. The women working there are very pleasant, helpful and efficient. Service with a smile!

Excellent storage facility!!!

Star rating 5 out of 5

September 1, 2018

I can’t say enough about this facility. Bianca was extremely helpful during the selection process and the initial sign-up. Each month I chose to pay in person and each time I met with a warm and kind associate. I highly recommend the facility for your storage needs.

Ok place to rent, expensive

Star rating 4 out of 5

July 29, 2018

Rates start out reasonable then keep going up. Not all lights are working when you go in the evening and watch out for the potholes

Everyone was so helpful and courteous. They were a pleasure to deal with.

Star rating 5 out of 5

July 27, 2018

It was very convenient And they were very helpful.I feel It was very clean And safe

Great storage experience

Star rating 5 out of 5

June 29, 2018

I was treated friendly and professional. I was glad to be able to use tbe truck. Thanks ladies for making my move ho smoothly..

Have rented in the past...will rent again. Personnel makes it so easy to be a customer of CubeSmart!

Star rating 5 out of 5

June 23, 2018

Excellent facility for short term rental. Easy in/easy out. Great pricing with no long term contracts. Was able to rent for just the right amount of time.

Awesome facility!

Star rating 5 out of 5

June 8, 2018

Employees were very helpful and gave great advice as I was selecting a unit.

Great self-storage facility

Star rating 5 out of 5

March 20, 2018

Great value. Friendly, helpful staff. Convenient and clean facilities.

Great storage facility

Star rating 5 out of 5

February 20, 2018

Great facility, the staff are excellent. Always helpful and friendly. Bianca and Her coworker are the BEST!

Perfect for us

Star rating 5 out of 5

May 11, 2017

Bianca took us around and showed us a bunch of different sized storage units. She went over the ups and downs of all of them and was extremely helpful. When we chose the unit we liked, she had us signed up fast and effortlessly. She made the entire process a breeze.

Storage facility is great...

Star rating 5 out of 5

September 20, 2016

Your phone and signing in service is terrible. The phone cuts off throughout the messaging and trying to pay is not easy.

Very comfortable with this facility

Star rating 5 out of 5

September 7, 2016

Checked out several storage services in Branford, and this was the best one overall. The location is very convenient, and feels safe as it is on a main road, and not in the back of some creepy business park. I like that you can drive right up to your storage unit, and don't have to lug your stuff through an enclosed building. Bianca was very professional, helpful and knowledgeable, and informed me that she lives on the property, so someone has eyes on the storage units most of the time. I'm only renting a 5x5 unit, but I appreciated that she treated my business as just as important as a more expensive customer. I'm looking forward to a positive rental year with CubeSmart.

Love them!

Star rating 5 out of 5

August 16, 2016

I am across the country and Bianca came to my rescue - she set me up and got my movers directed and taken care of. Thank you to the entire team and company for your help!

Very impressed!

Star rating 5 out of 5

July 19, 2016

We were able to get a storage unit quickly without a hassle. Bianca was very friendly and informative. Access has been great. Keep up the good work!

great self storage facility

Star rating 5 out of 5

June 22, 2016

My experience with cubesmart was very positive .The site has many security features. The young lady who processed my lease of a unit was very knowledgable and friendly. I would recommend cubesmart to my family and friends. And would use their facility again in the future if need be.

best move ever

Star rating 5 out of 5

May 5, 2016

When I had to find a storage unit 4 years ago I checked out a number of places. Cube smart was close to home, clean and had a good security system. The fee was reasonable and the staff will give you a call within your grace period if you are late with payment so as not to incur a late fee. I'm very happy with Cube Smart.

Your staff is great

Star rating 5 out of 5

November 25, 2015

The staff is great at this location. I would recommend your business to others.

Excellent staff

Star rating 5 out of 5

October 28, 2015

Joanna was so helpful. She explained all of our options. She is an asset to CubeSmart.

General Manager of the Branford location is amazing

Star rating 5 out of 5

October 1, 2013

She does everything she can too help no matter what the issue is. The Area managers are useless. With out Amanda i would not be a customer any longer. Your Area managers should get some training from her on customer service. Thank you very much.

Fabulous people providing excellent service

Star rating 5 out of 5

July 11, 2013

Amanda at this facility is wonderful! She sets the bar for customer service and professionalism! Being in the waste industry we get to interact with people of all walks of life and found that people like her keep the world going around (and keep us smiling)! The location is clean, easy to access and well maintained. I have used other facilities and have always been disappointed. But NOT at this one! Keep up the good work! You are a gem!