December 5, 2018
We didn't leave the facility, we moved to a smaller unit. Still rent at CubeSmart. The reason I am still there even though there are two rental space companies closer to my home is because of the Manager Bianca. Personable, relatable, organized and professional. Always a smile when I walk through the door, knowledgeable, helpful and well kept premise. Please recognize her. I have a staff and work in customer service, wish she was on my payroll.
November 16, 2018
I reserved a unit too small at the start and they worked to get me a better size within minutes and still offer a discount. They had east payment options and were always available if I had a question. The move out was quick and smooth and they explained everything perfectly. If necessary i know cubesmart will be my only storage option in the future.
October 24, 2018
I left do to monthly increase. I found a newer facility for much less money.
September 25, 2018
Customer service was wonderful...storage space clean & well secured...will recommend cubesmart ALWAYS.... Thank you, Branford team..FIVE STARS
September 2, 2018
I would highly recommend this facility for storing whatever needs to be stored. The women working there are very pleasant, helpful and efficient. Service with a smile!
September 1, 2018
I can’t say enough about this facility. Bianca was extremely helpful during the selection process and the initial sign-up. Each month I chose to pay in person and each time I met with a warm and kind associate. I highly recommend the facility for your storage needs.
July 29, 2018
Rates start out reasonable then keep going up. Not all lights are working when you go in the evening and watch out for the potholes
July 27, 2018
It was very convenient And they were very helpful.I feel It was very clean And safe
June 29, 2018
I was treated friendly and professional. I was glad to be able to use tbe truck. Thanks ladies for making my move ho smoothly..
June 23, 2018
Excellent facility for short term rental. Easy in/easy out. Great pricing with no long term contracts. Was able to rent for just the right amount of time.
June 8, 2018
Employees were very helpful and gave great advice as I was selecting a unit.
March 20, 2018
Great value. Friendly, helpful staff. Convenient and clean facilities.
February 20, 2018
Great facility, the staff are excellent. Always helpful and friendly. Bianca and Her coworker are the BEST!
May 11, 2017
Bianca took us around and showed us a bunch of different sized storage units. She went over the ups and downs of all of them and was extremely helpful. When we chose the unit we liked, she had us signed up fast and effortlessly. She made the entire process a breeze.
September 20, 2016
Your phone and signing in service is terrible. The phone cuts off throughout the messaging and trying to pay is not easy.
September 7, 2016
Checked out several storage services in Branford, and this was the best one overall. The location is very convenient, and feels safe as it is on a main road, and not in the back of some creepy business park. I like that you can drive right up to your storage unit, and don't have to lug your stuff through an enclosed building. Bianca was very professional, helpful and knowledgeable, and informed me that she lives on the property, so someone has eyes on the storage units most of the time. I'm only renting a 5x5 unit, but I appreciated that she treated my business as just as important as a more expensive customer. I'm looking forward to a positive rental year with CubeSmart.
August 16, 2016
I am across the country and Bianca came to my rescue - she set me up and got my movers directed and taken care of. Thank you to the entire team and company for your help!
July 19, 2016
We were able to get a storage unit quickly without a hassle. Bianca was very friendly and informative. Access has been great. Keep up the good work!
June 22, 2016
My experience with cubesmart was very positive .The site has many security features. The young lady who processed my lease of a unit was very knowledgable and friendly. I would recommend cubesmart to my family and friends. And would use their facility again in the future if need be.
May 5, 2016
When I had to find a storage unit 4 years ago I checked out a number of places. Cube smart was close to home, clean and had a good security system. The fee was reasonable and the staff will give you a call within your grace period if you are late with payment so as not to incur a late fee. I'm very happy with Cube Smart.
November 25, 2015
The staff is great at this location. I would recommend your business to others.
October 28, 2015
Joanna was so helpful. She explained all of our options. She is an asset to CubeSmart.
October 1, 2013
She does everything she can too help no matter what the issue is. The Area managers are useless. With out Amanda i would not be a customer any longer. Your Area managers should get some training from her on customer service. Thank you very much.
July 11, 2013
Amanda at this facility is wonderful! She sets the bar for customer service and professionalism! Being in the waste industry we get to interact with people of all walks of life and found that people like her keep the world going around (and keep us smiling)! The location is clean, easy to access and well maintained. I have used other facilities and have always been disappointed. But NOT at this one! Keep up the good work! You are a gem!