Reviews of This Facility


Star rating 5 out of 5

October 14, 2018

Everything is so secure, clean and the stuff is very helpful and friendly.

Fine service!!!

Star rating 5 out of 5

October 5, 2018

Everything was great! Thank you so much!Good stuff,excellent service,cleanliness.

Great storage facility experience!!

Star rating 5 out of 5

September 23, 2018

From the first phone call to the day that we moved our belongings out it was a pleasurable experience. The employees were friendly, knowledgeable and extremely helpful. I will recommend this facility to everyone that I know that is looking for a storage facility.

Graet facility

Star rating 5 out of 5

September 16, 2018

Like this place.VERY clean.Exelent costumer service.Good easy access and store hours.I would recommend to Friends

Love it .!!

Star rating 5 out of 5

September 12, 2018

Great Customer Service makes everything a lot better !!

great service and security

Star rating 5 out of 5

September 9, 2018

exellent, love to storage because its close to my location

Great storage, great service, super clean and comfortable location

Star rating 5 out of 5

August 23, 2018

I had amazing experience starting from the girls on the front desk. Nice and polite staff, they will explain everything you need to know. Clean facility, AC control, they provide mini van to move in your things you just need to book it in advance. Overall great experience. Good job, keep it up

The staff is the best in the tri-state!

Star rating 5 out of 5

August 13, 2018

Aside from being the cleanest storage facility i’ve Ever experienced being in, the staff does a great job in accommodating you with what you need and what you need to get done. I highly recommend this place to someone who not only has to keep their belongings secure but to that special someone who do a not have the extra time to worry about the little technicalities that might get in the way of easily accessing their stuff in a once-in-a-blue-moon basis.

very convenience facility for storage

Star rating 5 out of 5

July 8, 2018

The rep who served was Stacey and she was very friendly. She went through the instruction and policies with great manner, highly recommended!!!

great location, great people!

Star rating 5 out of 5

July 3, 2018

well organized, clean, with great customer service facility!

Great service. I am fully satisfied.

Star rating 5 out of 5

June 18, 2018

Great service. Workers are very kind. Units are clean and save. I am fully satisfied.

Pleasant experiance

Star rating 5 out of 5

June 18, 2018

Friendly and knowledgeable stuff. Clean facility. Very good service did not take long to register and move in.


Star rating 5 out of 5

June 17, 2018

Good experience friendly staff and good value thanks

Great stuff, great self storage facility!

Star rating 5 out of 5

May 8, 2018

We got good service, nice and helpful stuff. We highly recommend our friends.

Lilia is the best!! Great place to store your items, Highly Recommend!

Star rating 5 out of 5

April 29, 2018

I went on a busy Sunday to rent a unit. Lilia, who is one of the managers, greeted me and was super nice. Even though the place was busy she took the time to explain things and show me around. I was very impressed with her and the facility. I highly recommend this storage center and very highly recommend Lilia

Excellent storage facility

Star rating 5 out of 5

April 24, 2018

Excellent customer service, clean, easy to use. I had a wonderful experience with the storage facility on Shell Road and it stood out amongst their competitors- The front desk staff and manager Lilia were great. Highly recommend.

Alie Hernandez is a joy.

Star rating 5 out of 5

April 22, 2018

I would not recommend this place if it weren't for Alie Hernandez. She makes going to this place worthwhile. Please give her a raise.

Clean , new, & friendly!

Star rating 5 out of 5

March 6, 2018

Love this one. Great staff- very knowledgeble & helpful

Great people work there in all departments

Star rating 5 out of 5

March 1, 2018

Everyone from the front desk right down to the maintenance guy exceptional!!!

The cube is smart and awesome!

Star rating 5 out of 5

February 15, 2018

Just began renting a storage unit at this cubesmart and could not be happier. The building is so clean and the staff is super friendly and helpful. I have had the great pleasure of being assisted with all of my storage needs by the great Lilia of cubesmart. She has been so nice and helpful to me and I cannot be thankful enough. If you need a storage unit and are in the area, do not hesitate to head over to this cubesmart!


Star rating 5 out of 5

February 11, 2018

Great self storage at all at all at all at all

Good but really expensive.

Star rating 4 out of 5

February 7, 2018

The facility is great except one thing. It's very convenient and the security is excellent. I've never ran into any problems. My one issue is price. They raise the price without even telling you! No warning what so ever and they don't even tell you why.

Best Staff of Any Storage Facility!!!

Star rating 5 out of 5

January 13, 2018

I really like this location The groundskeeper keeps everything clean Lilia, the mgr, is very efficient Naisha, the mgr, is very knowledgeable And Lisa, the store mgr, is a trustworthy leader of the lot! If you want great customer service & an ideal way to store, 2964 Shell Road is My favorite place to do business ! ! ! ! !

Great self storage facility

Star rating 5 out of 5

November 28, 2017

Excellent customer service on 2964 Shell Road, Brooklyn, NY 11224, many thanks to team and manager Lilia

good place

Star rating 4 out of 5

October 12, 2017

I like this place, Very convenient, good customer services. Clean and luxury

Awesome Experience

Star rating 5 out of 5

July 10, 2017

I was very stressed out about my relocation to Brooklyn, however as soon as I walked in Lillia made me feel at ease with her warm smile and patience with me. She took time to show me around (as is customary i would assume) but it was her patience and professionalism that won me over. I would recommend Cube Smart for all storage needs.

I love the space availability

Star rating 5 out of 5

June 7, 2017

There is always lots of space, and the employees are very friendly and patient.

Great customer service

Star rating 5 out of 5

April 8, 2017

Ms. Niashia McDuffie (Manager) was very helpful with a process of renting a unit. Everything was handled professionally and worry free. I would recommend this facility to my friends and family.

Great self storage facility!!!

Star rating 5 out of 5

March 22, 2017

)))))))))))))))))))))))))))))))))))))))))))))))))) :)

Great storage facility & staff!

Star rating 5 out of 5

February 25, 2017

The title says it all... Niashia was professional helpful friendly and answered ALL my questions i had... First time im ever using a storage facility and was very uneasy when i arrived but as i stated Niashia put that all to bed from the beginning of my sign up.. would definitely recommend this storage facility and Niashia as well....

Great self storage facility.

Star rating 5 out of 5

February 21, 2017

Thanks. All storage services and personal excellent

Very happy with service and facility

Star rating 5 out of 5

December 10, 2016

Friendly helpful courteous service. Clean facility.

Benchmark Standard of Customer Service !

Star rating 5 out of 5

September 30, 2016

Absolutely phenomenal staff ! Very friendly and helpful front-desk staff, who made our move-in experience very super easy and convenient. I cannot stress it enough - wonderful customer service experience. p.s. a note to the management - please ramp up your security

Great experience.

Star rating 5 out of 5

August 26, 2016

The facility is in a great location and wonderfully maintained.

Very convenient!

Star rating 5 out of 5

July 20, 2016

Great storage facility, new, clean. Simple rules, easy to use. I recommend


Star rating 5 out of 5

June 6, 2016

Visit was fast and staff very polite. Employees explained everything I had questions about.

Great staff

Star rating 5 out of 5

May 21, 2016

The location is clean and the staff are friendly and helpful. I had a great experience.

I'm very happy to find such a safe, convenient facility in my neighborhood!

Star rating 5 out of 5

May 19, 2016

Since this is the first time I've ever rented storage space I was very impressed with the cleanliness and friendly staff at this facility.Ms. Mc Duffie was very helpful.Thank You!

Excellent features and design

Star rating 5 out of 5

April 8, 2016

This is a clean and modern facility with many excellent features. The customer experience is smooth and convenient. Every feature has been planned in detail, and nothing is done on the cheap. This is evident in the facility's construction materials, cleanliness, security, lighting, automobile access, entrances, exits, movement within the facility, and company policies. The office staff is friendly, helpful, and knowledgeable.

Excellent experience

Star rating 5 out of 5

March 30, 2016

It was a pleasure coming in to Cube Smart, store number 840 yesterday. I had the privilege of being helped by the manager, Niashia McDuffie. Her excellent customer service and personality made my visit easy and helpful. I have lived in the neighborhood for 38 years now and look forward to recommending my neighbors to this facility.

happy with staff service

Star rating 5 out of 5

March 25, 2016

i would recommend this storage place,good location

Very friendly

Star rating 5 out of 5

January 31, 2016

I find that Barbara at the front desk very friendly. She was very helpful. I took the wrong size room. I needed a bigger room and she advised me of what to do.. She gave me a room that was close to the other unit I have so I will be able to transfer my stuff very easily. I find this cubeSmart very convenient for me to get to ( only a short walk). My other storage unit was a short drive. The only negative thing I have to say I wish they had a 10x 5 room instead of so many 5 x 10 other wise every thing is great