Such a nice contitions and great facility there is

Will use this storage facility as long as I will live near. Thanks again

friendly staff. Excellent security system. Cleanliness and tidiness. Everything is super. Thank you!

Offers all I need for a great price. Registration was smooth, the stuff is super friendly ( Tanesha was sweet and very helpful!) Nice and clean, easy to access. Overall satisfied

Great and very helpful stuff. Special Thanks for Stacey Williams! Had a real pleasure to work through whole process with Stacey.

Everything was extremely easy. The staff at the desk were very helpful and extremely patient.

Wonderful experience . Very welcoming, helpful and patient staff. Stacy and Thanesha Thank you so much

Thank you so much girl on a register was really nice and helpful, the storage is very clean and easy to access.

excellent customer service, and huge storage boxes.

Terrible process. I had m y account on recurring auto payment and had to remove it because every month the transaction failed after various times updating the billing information online. I complained several times and no one ever did anything to rectify the issue.

Storing here is pretty good. Easy access and convenient. Staff is friendly and helpful.

Improvessing and appericates staffs work there and understandable situation relates to Convid19!

the biggest issue is the processing for the autopay. every month this is an issue.

Very polite and profession staff. Very clean and efficient.

Im very satisfied with the service cube smart is providing us Very friendly staff to deal with customers Highly recomended

Just had an amazing experience here today being helped by Tanesha. She was lovely, funny, super-efficient, friendly, transparent, all the best traits for someone running a storage business. The facility is clean, easily accessible, and well priced. A customer for life!

Ive had several storage units and this one is the beat by far! Lots of different options, clean, spacious and the staff is amazing. When i signed up , a wonderful employee named Bechina who was informative and friendly even stayed late past closing to address all my issues and help make sure i was taken care of and all set up. I could not more highly recommend this location, if you are looking for an excellent experience and value in storage units this CubeSmart on shell road is definitely it.

Excellent location, convenient, and great value for the price. The customer service folks were courteous and helpful

Very good what’s this it’s was my first experience and I am so comfortable

I was so happy to have deal whith you Gus and I think it’s very good idea

Alway Friendly and welcoming. I am very grateful for the experience when going through a hard time this is a easy experience.

The staff makes renting here an awesome experience!!!

there was quite dismissive. Other than that better than public storage

Everything very good. Thank you . Great self storage facility.

Flexible hours from 7 o’clock in the morning to 9 o’clock all the time I like it.

Very clean and comfortable storage, excellent service. I'm very happy!

Cleanliness Staff friendly! Enironment cleans awesomely

had a very pleasant experience with customer service. very accommodated stuff.

The whole process was easy. Booked online and came to the office. Got training how to use storage and that is done. Awesome experience.

The people were all super friendly, and made the process a breeze! The only thing I'm not too pleased about is that you all advertise $18 a month, but you definitely don't advertise that it doubles after the mandatory insurance fees. Oh well. It's still something I needed so I can really complain. Thank you!

Very good customer service. I love the Neptune location very nice

The storage facility itself as well as customer service are perfect!

The people that work here are always helpful and professional.

Stacey was everything I could have asked for and more. She was very knowledgable and helpful throughout this whole process. Thank you for all your help!

One of the nicer facilities people are nice the place is clean

I have been using this storage facility for few months now. Since the very start they were very friendly and welcoming. The place is clean and secure.

The facility is local and convenient to get to and from. Price is just right and I feel my items are safe and secure. I have recommended it to several people. I am happy with the facility.

This is the second time I'm using this CubeSmart location. It's very convenient for me, parking is good, access easy and staff very helpful. Lilia Joseph and Stacey Williams assisted me when I opened my unit. They were very courteous and personable and continue to be whenever I come to the site. The whole staff is very nice to work with.

Very clean, and the staff was very professional and polite!

Everything was easy to understand and handle. I am very satisfied with this service.

I reserved a unit online and they held my preferred unit for two weeks for me without asking for any payment. Their friendly staff member called me a few days after my reservation to answer any questions I had and promised to hold my unit. When I came in two weeks later, the staff was friendly and efficient, and the registration process took just a few minutes. I’m grateful to have such a facility close to my house where I can store my motorcycle during the winter in a climate controlled facility.

Everything is so secure, clean and the stuff is very helpful and friendly.

Everything was great! Thank you so much!Good stuff,excellent service,cleanliness.

From the first phone call to the day that we moved our belongings out it was a pleasurable experience. The employees were friendly, knowledgeable and extremely helpful. I will recommend this facility to everyone that I know that is looking for a storage facility.

Like this place.VERY clean.Exelent costumer service.Good easy access and store hours.I would recommend to Friends

Great Customer Service makes everything a lot better !!

exellent, love to storage because its close to my location

I had amazing experience starting from the girls on the front desk. Nice and polite staff, they will explain everything you need to know. Clean facility, AC control, they provide mini van to move in your things you just need to book it in advance. Overall great experience. Good job, keep it up

Aside from being the cleanest storage facility i’ve Ever experienced being in, the staff does a great job in accommodating you with what you need and what you need to get done. I highly recommend this place to someone who not only has to keep their belongings secure but to that special someone who do a not have the extra time to worry about the little technicalities that might get in the way of easily accessing their stuff in a once-in-a-blue-moon basis.

The rep who served was Stacey and she was very friendly. She went through the instruction and policies with great manner, highly recommended!!!

well organized, clean, with great customer service facility!

Great service. Workers are very kind. Units are clean and save. I am fully satisfied.

Friendly and knowledgeable stuff. Clean facility. Very good service did not take long to register and move in.

Good experience friendly staff and good value thanks

We got good service, nice and helpful stuff. We highly recommend our friends.

I went on a busy Sunday to rent a unit. Lilia, who is one of the managers, greeted me and was super nice. Even though the place was busy she took the time to explain things and show me around. I was very impressed with her and the facility. I highly recommend this storage center and very highly recommend Lilia

Excellent customer service, clean, easy to use. I had a wonderful experience with the storage facility on Shell Road and it stood out amongst their competitors- The front desk staff and manager Lilia were great. Highly recommend.

I would not recommend this place if it weren't for Alie Hernandez. She makes going to this place worthwhile. Please give her a raise.

Love this one. Great staff- very knowledgeble & helpful

Everyone from the front desk right down to the maintenance guy exceptional!!!

Just began renting a storage unit at this cubesmart and could not be happier. The building is so clean and the staff is super friendly and helpful. I have had the great pleasure of being assisted with all of my storage needs by the great Lilia of cubesmart. She has been so nice and helpful to me and I cannot be thankful enough. If you need a storage unit and are in the area, do not hesitate to head over to this cubesmart!

Great self storage at all.at all at all at all at all

The facility is great except one thing. It's very convenient and the security is excellent. I've never ran into any problems. My one issue is price. They raise the price without even telling you! No warning what so ever and they don't even tell you why.

I really like this location The groundskeeper keeps everything clean Lilia, the mgr, is very efficient Naisha, the mgr, is very knowledgeable And Lisa, the store mgr, is a trustworthy leader of the lot! If you want great customer service & an ideal way to store, 2964 Shell Road is My favorite place to do business ! ! ! ! !

Excellent customer service on 2964 Shell Road, Brooklyn, NY 11224, many thanks to team and manager Lilia

I like this place, Very convenient, good customer services. Clean and luxury

I was very stressed out about my relocation to Brooklyn, however as soon as I walked in Lillia made me feel at ease with her warm smile and patience with me. She took time to show me around (as is customary i would assume) but it was her patience and professionalism that won me over. I would recommend Cube Smart for all storage needs.

There is always lots of space, and the employees are very friendly and patient.

Ms. Niashia McDuffie (Manager) was very helpful with a process of renting a unit. Everything was handled professionally and worry free. I would recommend this facility to my friends and family.

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The title says it all... Niashia was professional helpful friendly and answered ALL my questions i had... First time im ever using a storage facility and was very uneasy when i arrived but as i stated Niashia put that all to bed from the beginning of my sign up.. would definitely recommend this storage facility and Niashia as well....

Thanks. All storage services and personal excellent

Friendly helpful courteous service. Clean facility.

Absolutely phenomenal staff ! Very friendly and helpful front-desk staff, who made our move-in experience very super easy and convenient. I cannot stress it enough - wonderful customer service experience. p.s. a note to the management - please ramp up your security

The facility is in a great location and wonderfully maintained.

Great storage facility, new, clean. Simple rules, easy to use. I recommend

Visit was fast and staff very polite. Employees explained everything I had questions about.

The location is clean and the staff are friendly and helpful. I had a great experience.

Since this is the first time I've ever rented storage space I was very impressed with the cleanliness and friendly staff at this facility.Ms. Mc Duffie was very helpful.Thank You!

This is a clean and modern facility with many excellent features. The customer experience is smooth and convenient. Every feature has been planned in detail, and nothing is done on the cheap. This is evident in the facility's construction materials, cleanliness, security, lighting, automobile access, entrances, exits, movement within the facility, and company policies. The office staff is friendly, helpful, and knowledgeable.

It was a pleasure coming in to Cube Smart, store number 840 yesterday. I had the privilege of being helped by the manager, Niashia McDuffie. Her excellent customer service and personality made my visit easy and helpful. I have lived in the neighborhood for 38 years now and look forward to recommending my neighbors to this facility.

i would recommend this storage place,good location

I find that Barbara at the front desk very friendly. She was very helpful. I took the wrong size room. I needed a bigger room and she advised me of what to do.. She gave me a room that was close to the other unit I have so I will be able to transfer my stuff very easily. I find this cubeSmart very convenient for me to get to ( only a short walk). My other storage unit was a short drive. The only negative thing I have to say I wish they had a 10x 5 room instead of so many 5 x 10 other wise every thing is great