December 26, 2018
One of the nicer facilities people are nice the place is clean
November 16, 2018
I have been using this storage facility for few months now. Since the very start they were very friendly and welcoming. The place is clean and secure.
November 7, 2018
The facility is local and convenient to get to and from. Price is just right and I feel my items are safe and secure. I have recommended it to several people. I am happy with the facility.
November 6, 2018
This is the second time I'm using this CubeSmart location. It's very convenient for me, parking is good, access easy and staff very helpful. Lilia Joseph and Stacey Williams assisted me when I opened my unit. They were very courteous and personable and continue to be whenever I come to the site. The whole staff is very nice to work with.
November 5, 2018
Very clean, and the staff was very professional and polite!
November 5, 2018
Everything was easy to understand and handle. I am very satisfied with this service.
October 28, 2018
I reserved a unit online and they held my preferred unit for two weeks for me without asking for any payment. Their friendly staff member called me a few days after my reservation to answer any questions I had and promised to hold my unit. When I came in two weeks later, the staff was friendly and efficient, and the registration process took just a few minutes. I’m grateful to have such a facility close to my house where I can store my motorcycle during the winter in a climate controlled facility.
October 14, 2018
Everything is so secure, clean and the stuff is very helpful and friendly.
October 5, 2018
Everything was great! Thank you so much!Good stuff,excellent service,cleanliness.
September 23, 2018
From the first phone call to the day that we moved our belongings out it was a pleasurable experience. The employees were friendly, knowledgeable and extremely helpful. I will recommend this facility to everyone that I know that is looking for a storage facility.
September 16, 2018
Like this place.VERY clean.Exelent costumer service.Good easy access and store hours.I would recommend to Friends
September 12, 2018
Great Customer Service makes everything a lot better !!
September 9, 2018
exellent, love to storage because its close to my location
August 23, 2018
I had amazing experience starting from the girls on the front desk. Nice and polite staff, they will explain everything you need to know. Clean facility, AC control, they provide mini van to move in your things you just need to book it in advance. Overall great experience. Good job, keep it up
August 13, 2018
Aside from being the cleanest storage facility i’ve Ever experienced being in, the staff does a great job in accommodating you with what you need and what you need to get done. I highly recommend this place to someone who not only has to keep their belongings secure but to that special someone who do a not have the extra time to worry about the little technicalities that might get in the way of easily accessing their stuff in a once-in-a-blue-moon basis.
July 8, 2018
The rep who served was Stacey and she was very friendly. She went through the instruction and policies with great manner, highly recommended!!!
July 3, 2018
well organized, clean, with great customer service facility!
June 18, 2018
Great service. Workers are very kind. Units are clean and save. I am fully satisfied.
June 18, 2018
Friendly and knowledgeable stuff. Clean facility. Very good service did not take long to register and move in.
June 17, 2018
Good experience friendly staff and good value thanks
May 8, 2018
We got good service, nice and helpful stuff. We highly recommend our friends.
April 29, 2018
I went on a busy Sunday to rent a unit. Lilia, who is one of the managers, greeted me and was super nice. Even though the place was busy she took the time to explain things and show me around. I was very impressed with her and the facility. I highly recommend this storage center and very highly recommend Lilia
April 24, 2018
Excellent customer service, clean, easy to use. I had a wonderful experience with the storage facility on Shell Road and it stood out amongst their competitors- The front desk staff and manager Lilia were great. Highly recommend.
April 22, 2018
I would not recommend this place if it weren't for Alie Hernandez. She makes going to this place worthwhile. Please give her a raise.
March 6, 2018
Love this one. Great staff- very knowledgeble & helpful
March 1, 2018
Everyone from the front desk right down to the maintenance guy exceptional!!!
February 15, 2018
Just began renting a storage unit at this cubesmart and could not be happier. The building is so clean and the staff is super friendly and helpful. I have had the great pleasure of being assisted with all of my storage needs by the great Lilia of cubesmart. She has been so nice and helpful to me and I cannot be thankful enough. If you need a storage unit and are in the area, do not hesitate to head over to this cubesmart!
February 11, 2018
Great self storage at all.at all at all at all at all
February 7, 2018
The facility is great except one thing. It's very convenient and the security is excellent. I've never ran into any problems. My one issue is price. They raise the price without even telling you! No warning what so ever and they don't even tell you why.
January 13, 2018
I really like this location The groundskeeper keeps everything clean Lilia, the mgr, is very efficient Naisha, the mgr, is very knowledgeable And Lisa, the store mgr, is a trustworthy leader of the lot! If you want great customer service & an ideal way to store, 2964 Shell Road is My favorite place to do business ! ! ! ! !
November 28, 2017
Excellent customer service on 2964 Shell Road, Brooklyn, NY 11224, many thanks to team and manager Lilia
October 12, 2017
I like this place, Very convenient, good customer services. Clean and luxury
July 10, 2017
I was very stressed out about my relocation to Brooklyn, however as soon as I walked in Lillia made me feel at ease with her warm smile and patience with me. She took time to show me around (as is customary i would assume) but it was her patience and professionalism that won me over. I would recommend Cube Smart for all storage needs.
June 7, 2017
There is always lots of space, and the employees are very friendly and patient.
April 8, 2017
Ms. Niashia McDuffie (Manager) was very helpful with a process of renting a unit. Everything was handled professionally and worry free. I would recommend this facility to my friends and family.
March 22, 2017
February 25, 2017
The title says it all... Niashia was professional helpful friendly and answered ALL my questions i had... First time im ever using a storage facility and was very uneasy when i arrived but as i stated Niashia put that all to bed from the beginning of my sign up.. would definitely recommend this storage facility and Niashia as well....
February 21, 2017
Thanks. All storage services and personal excellent
December 10, 2016
Friendly helpful courteous service. Clean facility.
September 30, 2016
Absolutely phenomenal staff ! Very friendly and helpful front-desk staff, who made our move-in experience very super easy and convenient. I cannot stress it enough - wonderful customer service experience. p.s. a note to the management - please ramp up your security
August 26, 2016
The facility is in a great location and wonderfully maintained.
July 20, 2016
Great storage facility, new, clean. Simple rules, easy to use. I recommend
June 6, 2016
Visit was fast and staff very polite. Employees explained everything I had questions about.
May 21, 2016
The location is clean and the staff are friendly and helpful. I had a great experience.
May 19, 2016
Since this is the first time I've ever rented storage space I was very impressed with the cleanliness and friendly staff at this facility.Ms. Mc Duffie was very helpful.Thank You!
April 8, 2016
This is a clean and modern facility with many excellent features. The customer experience is smooth and convenient. Every feature has been planned in detail, and nothing is done on the cheap. This is evident in the facility's construction materials, cleanliness, security, lighting, automobile access, entrances, exits, movement within the facility, and company policies. The office staff is friendly, helpful, and knowledgeable.
March 30, 2016
It was a pleasure coming in to Cube Smart, store number 840 yesterday. I had the privilege of being helped by the manager, Niashia McDuffie. Her excellent customer service and personality made my visit easy and helpful. I have lived in the neighborhood for 38 years now and look forward to recommending my neighbors to this facility.
March 25, 2016
i would recommend this storage place,good location
January 31, 2016
I find that Barbara at the front desk very friendly. She was very helpful. I took the wrong size room. I needed a bigger room and she advised me of what to do.. She gave me a room that was close to the other unit I have so I will be able to transfer my stuff very easily. I find this cubeSmart very convenient for me to get to ( only a short walk). My other storage unit was a short drive. The only negative thing I have to say I wish they had a 10x 5 room instead of so many 5 x 10 other wise every thing is great