March 23, 2019
Pam and her colleague were so fun and professional to work with. They stayed and assisted despite closing at a particular time. They took their time to assist and made sure that we were well accommodated. i highly recommend them as the premier choice in the area. The units are very well kept and the staff assured we were happy with our selection. They didnt appear aggravated when we wanted to reach a decision on which space worked best.
February 5, 2019
I have been using this facility since 2003. That speaks for itself !!
December 26, 2018
I have been affiliated with this company via their purchasing the company I initially started with. I have had nothing but great experiences with them on every level. I am most appreciative.
November 13, 2018
Apart from the vehicles parked in front of our RV when we went to get it out. Luckily the owners were there when we arrived and they were able to move them.
November 5, 2018
Excellent customer service. Thank you for your help
October 31, 2018
I have used the for 8 mths now. Not only were they very nice and made sure that my storage move was easy. But they also made sure to always answer my questions and to help me with any of my concerns. Thank you
October 24, 2018
It was all good. We didn't complete the last month and I think should have been reimbursed for the remaining of the month
October 10, 2018
I cant say enough. We moved here from Colorado the Day before Hurricane Florence and the customer service we received was beyond welcoming. The unit space was clean, great size, and security features were great. The manage was quick to show us anything we needed and helped us get moved in before the rain started.
October 1, 2018
So no half off 1st month Online says if you're not sure about the size of the storage you can change it later, but nothing about not getting the half price off for the 1st month, because I change the size, no happy about it at all
September 24, 2018
The facility and staff are great. Location is convenient.
September 9, 2018
Sold our home and moving to east Charlotte area. We were able to rent another CUBE SMART self storage unit in that location. Pineville location was very convenient for us along with easy access, clean and friendly staff. That was our reason for searching for another CUBE SMART.
April 26, 2018
This storage experience was positive as a result of the great staff.
April 16, 2018
I love that the storage has a climate control factor. I can add or subtract items at any time. It's was very convenient and the staff was very professional and kind. I would recommend this facility.
March 7, 2018
Rob, the manager was professional and helpful. The location is ideal for Charlotte area. Conveniently located near shopping, businesses and services. The Cubesmart facility is outstanding, Great location, well managed. Thanks!
February 15, 2018
Clean Facility! Staff was great and very helpful..
January 12, 2018
Very pleased with the self storage facility. The customer service is outstanding, the location is convenient and we are satisfied with the level of security provided.
December 31, 2017
Cube smart in Pineville runic a clean and secure facility. I have been very pleased with customer service and overall experience.
November 7, 2017
Great place people great clean very secure very nice people I will tell,all my friends to shophere
March 29, 2017
The only concern I have is the fast traffic and sometimes difficult access into the site off Lancaster Highway
March 24, 2017
I have been with this storage since it was "A Lock It" It was very easy to access with the hours you could access your unit. Now that it has changed hands,it's not very convenient to pay your bill, you have to pay a fee to call & make a payment, you can't call the actual office & talk to anyone. Customer service is non-existence now. It is still a safe place to go alone. I just found this web sight by talking to another person at a different phone number. When I tried the office number I had , it no longer worked! It was hard to try to find a phone number to actually talk to a person! Hopefully, this sight will make it easier!
February 22, 2017
I recently had an issue with my online account your customer service rep by the name of Tyrell was an excellent person to handle this issue and I am extremely satisfied with the outcome and just wanted to give you and head up on what great staff you have working for you at CubeSmart sincerely a happy customer.
January 7, 2017
Everything here is professional. The manager samantha is very good At her job and always makes you feel Welcome. Had always lent a hand.
May 31, 2016
Use many sites for payments and this by far is the worse for retrieving account information.
May 9, 2016
The site is very clean and the manager is always on top of things! I love it!