January 26, 2020
Great location for us, always a reminder text for payment and never any negative feedback about this facility. I would recommend this company especially their security cameras they are a plus!
December 22, 2019
The people that run the Merritt Island facility are always very nice and helpful.
November 27, 2019
Great experience, clean and organized facility, great customer service
July 3, 2019
I truly appreciated the staff. They are wonderful!
June 5, 2019
Great place, could let us access a little later since it’s all by code, my husband has a unit on the other side, (there is a door as opposed to sliding doors???) and he could access 24 hours
March 28, 2019
Clean and well secure facility. Management is great
November 18, 2018
Nice facility bur I moved storage facilities due to cost.
October 23, 2018
Location was convenient. Staff was courteous and professional.
October 8, 2018
Originally, I had used a different storage company when I was told about storage garages that were temperature controlled. When I went to their office, they were so polite and answered all my questions. Their rates were significantly less. I have had zero issues; as opposed to the prior storage . I had moved out two days before my fee was due and they told me that I was too late because I had auto-pay and they the charge was already "scheduled".. That was so absurd. I'm glad I found Cube Smart.
September 28, 2018
We have rented at this unit twice....always a good experience. Thank you.
August 27, 2018
The place itself is very clean and safe. The staff is awesome as well. However, every time I try to log in and pay my rent, I have to reset my password because it does not save it. It is very annoying and time consuming. Other than that, the facility is great.
August 19, 2018
Great customer service. Hats off to April,. She is very helpful and always has a smile greeting us.
August 10, 2018
I was very pleased with my experience with this facility. I had my unit for 1 year without any negative issues. Couldn't ask for a cleaner or more secure place to keep my belongings in. The staff could not have been any nicer or more helpful than they were. I would definitely use them again if the need arises.
August 9, 2018
Really great staff. Very clean units (no bugs, smells, mold, etc). Well secured property.
July 15, 2018
I have used four different storage companies and this is best on the island
July 14, 2018
This particular location for CubeSmart has two of the most pleasant and professional employees I have met in this environment. Jennifer and April are always very responsive. They will suggest the best size unit for their clients and not oversell you a unit that's really too large. Whenever you go into the office for any reason you will be met with a great big smile and a happy hello. Hats off to both of them.
July 12, 2018
This location did all that I expected. It was very easy to use, affordable, a convenient location, secure and customer friendly. My stuff was intact and well kept for 4 years. I had to move my aunt to assisted living & needed a place to store some important items, given I didn’t live in her town. I could manage the bill online and checked items every year when I came down. It was just as I had left it and the climate-controlled unit made it easy to preserve the condition of these items. I would use them again! The rep was knowledgeable and very helpful as well as friendly.
June 17, 2018
I dealt with April on a few occasions. She was helpful and concerned with an issue I had. I dealt with another employee but didn’t find her as concerned.
June 10, 2018
I Love Cubesmart! April the manager Rocks! She goes well beyond her expectations of a manager! Very Personable. Always a smile on her face! Makes you feel welcome there!
May 7, 2018
I would utilize the storage facility again if needed, i bought a home in the area.
April 27, 2018
I have stored my stuff there for 3 years and they just keep increasing the prices. Over $220 per month for a small unit. I found another place less than a mile away that was $100 per month cheaper. That's over $1200 per year savings for moving half a mile away. Although Cube Smart is newer and nicer, I think it is way too expensive. It is hard to justify spending that much money every month to store my holiday decorations and photos.
April 25, 2018
Overall good. Did have a little bit of mold on my headboard. Prices started out good...would have liked to seen the price increase cut in half.
April 25, 2018
The customer service was superb and the two ladies that work at the Merritt Island office we're very kind and understanding and helpful during a rough time in my life. They went above and beyond to try and help me through my troubles and even though I was asked to leave they remained respectful and kind and did their job well. I'd recommend this facility to others as long as they do not need 24-hour access. Very friendly staff very clean and secure.
March 11, 2018
I needed immediate storage. I appreciated the opportunity to reserve over the phone. I was one day late but the manager was very accommodating in changing my check in date one day later.
February 24, 2018
Excellent location and Customer Service. Nothing else to add.
February 4, 2018
Very easy to rent. April is very helpful and professional. Would definitely recommend!
January 29, 2018
All of our belongings stayed safely in our non-climate controlled unit From June of 2016 through January of 2018. 2 Hurricanes hit during that time span. No damage, no mold, no mildew. Everything was absolutely pristine! Great customer service! They really work hard to alert you that bills are due so that you don't get charged late fees! Spectacular experience from start to finish!
May 1, 2017
Very nice and convenient storage facility and unfortunately it is one of few on Merritt Island. I received a notice for another rate increase and this facility is becoming very expensive for storage.
October 21, 2016
Best storage on Merritt Island and surrounding area.
October 21, 2016
Clean and well maintained. Pricey after the intro deal for free month. Not the best value in the areal
July 29, 2016
The facility is very clean, well maintained, and convenient to my home.
May 1, 2016
From day one it has been a pleasure to work with those who manage the specific storage facility I currently am using. It is a pleasure to do business with them. I highly recommend!
April 4, 2014
staff is very professional and very helpful and friendly
March 25, 2014
Clean, easy access and friendly manager and staff make for a fantastic place to store household items. Would highly recommend anyone who requires storage to go to CubeSmart first.
August 24, 2013
Mark Horn and Brant Jones are are a great team . They are patient and understanding and quick to solve any problems. Mark is extremely organizedand task oriented. They both know their job inside and out.It was a pleasure to work with them.
May 9, 2013
I stored my household goods before moving to the Dominican Republic last fall, and could not be happier about the service I have received from this facility. The storage units and area are spotless, they have excellent bonded pest control, and the staff and management are attentive to detail, and very well organized. It is a pleasure to deal with them, and I know my belongings are in good hands. Any questions I have are answered immediately, and follow-up is thorough.