November 16, 2017
We rented a cube today. Left the office, drove all the way home, loaded a truck load of stuff and came to put it in our cube. The lady at the desk gave us our entry password and it doesn’t work! Says “access denied”. Of course we didn’t get everything loaded and back up to our cube until after office hrs. We came at 6:45pm. So now we have to go back home and unload the entire load and load it up again tomorrow and go to the office to get this straightened out. Unacceptable. But the customer service was great!
November 5, 2017
I came to Cube because I had a very disappointing experience with another storage area in Tampa. Every six months they raised my rates. I just got a card in the mail yesterday informing me my rate was going up about $30.00 per month. That is absolutely ridiculous. As soon as I am able to make it happen, I will be moving my things out of your storage.
March 6, 2017
We looked at several storage units before making our decision. Trust me, they are not all the same. We love this one, the convenient location, how nice everyone was and the cleanliness of it.
December 27, 2016
Great clean storage facility. Always clean and well lit. Seems very safe to go to in the evening.
November 7, 2016
Excellent experience from the phone call, from when I walked into the facility, from the informative tour all the way, from the effortless signing up with the gentleman who walked me to the door to leave. Overall my experience was absolutely stress free thanks to the manager at the Carrollwood location. Forgot his name, but will never forget how awesome he was. You could just feel his sincerity and honesty. He loves where he works and he radiates that to the customers.. No they didn't pay me, I'm not friends or family with anyone working for this company.. You just don't find truly happy people who love where they work and it reflects on his commitment to the company and customers.. So Yes, you can say I am a Very Happy customer.
October 31, 2016
Robyn and Phil have been really wonderful to work with * I've had a really hectic move out of State which has required me to fly and drive back and forth to meet shippers * switch units * and they've really been a factor in the making that easier all the way. I've been using storage facilities in NJ, UK, and Dubai for years now. This has so far been my best experience yet. Jason T