a year ago
First time renting storage
As my first time renting a storage unit, I had a great experience. Researched online. Called customer service and the person in the line, I wish I remember his name, was extra helpful even when I told him "I'm just looking for a price but I'm not ready".
He took my information. They called me from the storage close to my house within a few minutes telling me they had my information and I was welcome to go check the place out at any moment.
I did later that day and I was in a hurry and let the Store Manager know. She was very helpful, fast, answered all my questions and showed me the storage I was looking for.
I rent it and I'm very happy with it!
I know they are cameras in the place, but I'm renting a unit indoor the building and I didn't see any cameras in there, maybe they are hidden. I will feel more comfortable with cameras in there, not for my stuff, for me.