November 9, 2019
Nice location Safe environment I would recommend this place
October 22, 2019
Great customer Service by the employees here! Draya is always friendly, helpful and and personable. The facility is clean and well lit.
September 24, 2019
Thank you Vanessa for touring us the storage space and providing options. The whole process is smooth and great. Appreciate all the help.
September 22, 2019
Location not so good. But price and cleanliness yes.
February 17, 2019
I must compliment Asia the store manager at this CubeSmart. She found a solution to save me $110 when she didn't have to go the extra mile. I had fallen behind on my rent. A lien fee was placed on my account the day I came in to pay my rent. Asia called her district manager to see if she could waive the lien fee for me. The district manager agreed and the lien fee was waived. The kindness towards me from Asia the management team says something about the culture of the company and about Asia as a person. It seems that at every turn kindness and compassion are ideals that are in short supply. Asia and her manager did not have to help me but they did. Thank you Asia and the CubeSmart team. My experience with your company, despite my financial difficulties, has been a good one.
January 14, 2019
Was delighted that I could drive right into the building avoiding cold and rainy weather. Makes life so much easier! Management is wonderful and the process is quick and professional. I highly recommend this storage facility.
January 5, 2019
I have used a lot of other storages, but so far this one is the best.
December 11, 2018
Love this place. Exceptional service and very clean.
December 6, 2018
Very impressive facility with indoor parking for loading/ unloading, good lighting and clean interior.
December 1, 2018
I have a car parked there and they advise me when there are any issues like wind and have put the cover back on a number of times for me.
November 21, 2018
From the time of my securing Cube Smart there has been only excellent customer service and genuine customer care.
November 19, 2018
Helped me out when moving in and running late. Always pleasant and friendly. Easy, secure access. Thank you
October 31, 2018
I like the facility and the closeness of it. Secure and quiet location. I did not like the price increase.
October 13, 2018
Great service, great value, very friendly staff. Twice I had the cover blow off my car and they put it back on and called to let me know. Thanks
October 5, 2018
Asia and SiSi were so great! Easy experience and i would definitely recommend this facility to a friend! Also very very clean!
October 1, 2018
Yes, absolutely, Cube Smart a customer service friendly, CLEAN, and secure self storage experience!
September 3, 2018
I love the faculty because it’s very secured and I fell safe when I come in to use the storage. I will highly recommende this facility to family and friends.
August 31, 2018
As with most business transactions, it starts and ends with people. I can unequivocally say that CeeCee, George and Asia represented cube smart in a very honorable and trustworthy manner.
August 25, 2018
The staff of this new facility in Alpharetta always provided excellent customer service
August 23, 2018
Good experience Was conveniently located for me Clean Wide time window every day
August 23, 2018
The staff was wonderful, professional, and amazing!
August 9, 2018
Haven't received reminder email for 2 months, no receipt from last month.
July 23, 2018
We had a need for temporary storage solution and we shopped around the Internet for best solution. We found CubeSmart and it fit our need as it is close to where we are relocating. The Facility is new and clean. The staff are friendly and very helpful. The site is readily accessible and secure. It was a very nice experience both bringing in and out our stuff. We definitely recommend using CubeSmart
July 21, 2018
Sisi (general manager) provided outstanding customer service and facility maintenance. Thank you Sisi...
July 19, 2018
Although the location is a bit of a way for me to drive. The cost of my storage and the customer service at this place is awesome!
July 2, 2018
I was expecting a simple storage but, this was a 5 star place. secure, clean convenient and nice.
July 1, 2018
The facility is very clean and well maintained. The staff is very professional and the pricing is very competitive.
June 25, 2018
Asia made my family's very stressful move more bearable and even an enjoyable self-storage experience. Asia took the extra time to explain processes and even hand wrote some specifics for us when we could not meet her during office hours. Long story short, our personalized, simple, and affordable experience has made us happy CubeSmart customers, and we would highly recommend to family, friends, and strangers. **Bonus - The online storage/cube reservation took less than 1 minute. The facility itself is immaculate... no strange smells and all indoors. CubeSmart is far ahead of it's competitors.
June 7, 2018
Great location, very convenient, clean and easy to access in any location of the building, awesome security
June 6, 2018
Staff is excellent and the storage facility is very clean!
May 11, 2018
Great facility and very knowledgeable friendly folks.
May 9, 2018
Every contact and interaction with the people at CubeSmart in Cumming, GA on McGinnis Ferry Rd was SPECTACULAR! Friendly and competent people. Spotless facility.
April 11, 2018
One of the best storage facilities I have ever seen. Very clean and amazing staff. I stored my beautiful BMW M5 and personal items there when I moved to GA.
April 10, 2018
Cube Smart provided a great first experience for me in my storage needs. The facility is great and very clean. I feel safe and secure going there and look forward to continued service
March 24, 2018
Awesome, very good, wonderful, friendly, like A LOT,
February 27, 2018
We are a local small business that requires the use of multiple storage units. We could have as little as 1 unit to as many as 10 units it all changes monthly. But Sisi (General Manager) and George (Property Manager) have been extremely helpful and an absolute pleasure to work with.
February 6, 2018
been there 5 months - like the front desk person a lot, covered area to unload and load - nice reminders so don't pay late
January 21, 2018
Choose this location mostly for its location and being climate control. The prices are average and they offer discounts for the first month. One thing that is cool about this location is that you can drive into the building to unload, which was great as the day we moved it was really cold and wet outside. What was even better is they have a dock that you can back a moving truck to unload. That made the whole process easier as there was no ramp to deal with.
January 21, 2018
Sisi and George are the best !!! Incredible customer service, spotless facility, easy access & great security. Cant say enough great things about this CubeSmart! Cleanliness & security are just the beginning, what makes this place great is the incredible, friendly customer service from Sisi. Highly recommended
September 27, 2017
A very good place to self store things that need to be store- I like the easy access and the convinient location~!
August 31, 2017
I am extremely pleased with facility and staff. Excellent
June 25, 2017
Customer service has been excellent. Site is clean and comfortable.
June 23, 2017
Great customer service. Clean, bright storage building with 100 percent indoor loading and unloading! Moving made easy! We especially love Sisi!
June 20, 2017
This is my first time renting a storage space and I was pleasantly surprised at how clean and well-lit this facility is. I can drive right into the climate controlled loading/unloading area and use a free dolly to move my stuff. Very convenient and the price is competitive with similar facilities in the area.
June 3, 2017
I'm finding it difficult to make my monthly payment online, I did not receive an email reminder like I usually do.
May 2, 2017
I've never had to use outside storage before and the team here made it an easy and quick process. They are very accommodating and go above and beyond to assist. I had tried to call one Sunday afternoon before the office closed but got a VM. I did not leave a meaaage but SiSi saw the missed call, understood the importance of it and called me back right away to assist. Not many businesses hire people that truly care. I'm very happy with their level of service and would recommend this facility to anyone needing their services.
March 31, 2017
Everyone that works for this company that I have encountered has been a pleasure to work with, from the customer service line, to billing, the the store personnel! The facility is clean and best of all, their prices are competitive. Overall great company, great staff! Keep it up CubeSmart!
March 1, 2017
The Cube smart location worked perfect for our needs.
January 17, 2017
Shortly after submitting my online reservation request, i was contacted by the manager of the facility to ask any questions we might have. She was beyond helpful and has continued to be so through the entire moving in process.
September 22, 2016
Wonderful location and staff. Very clean and accessible for trucks.
September 19, 2016
Brand new clean and secure facility in a convenient location. Fair pricing. I recommend.
September 16, 2016
clean and well maintained and lite. i feel safe going there even when the office is closed. the ladies are very nice and does a good job.
September 5, 2016
The manager was excellent and very professional. I would definitely recommend this facility.
July 3, 2016
I haven't even had the unit for 23 hours but am amazed at the great online ease of use and the store manager's help when I went onsite to complete my rental agreement. The easy access to the unit is something I did not expect. I opted for a climate controlled and saw that a drive up access to a climate controlled unit was available. There is a drive through tunnel that allows you to load/unload in the climate controlled area out of the heat of the day. That alone is worth the extra cost.
July 2, 2016
Easy and convenient. Very nice staff. Easy sign up.
June 25, 2016
Needed a small climate controlled unit for storing photos and documents until we can sort through and convert to digital format. The 5x5 unit works well. Everything is new and clean. Made reservation online and Finesse efficiently and professionally handled the check-in.