September 26, 2019
Courteous, Clean, Convenient. Great storage facility.
June 18, 2019
A perfect experience with no concerns. Thank you.
April 3, 2019
Only a great experience. Easy to access my unit. I am a happy customer
March 4, 2019
I have enjoyed every one of my trips to my unit no regrets.
February 1, 2019
When I initially reserved my unit it was smaller and after the paperwork and everything was signed, I changed my mind and wanted a bigger one. AJ was awesome, patient, kind and funny. He did NOT get upset nor develop an attitude. He said "no problem we can change that". He is a great people person and please don't leave that site.
January 19, 2019
No problems with the facility except finding 3 dead mice, a nest and my african drum that got chewed up by mice. Also some paper that got chewed up and boxes with mouse poop.
January 1, 2019
The move in was easy. The staff have been friendly when I needed anything. The facility is quite clean.
November 30, 2018
Aj and Katherine are amazing they are so helpful with me being out of state making payments with them is an absolute breeze and a lifesaver.
November 20, 2018
The customer service was great. The staff was friendly and helpful. The facilities was mostly clean besides the restroom and rodent feces. Rat traps are in place so Im not sure what measures they will take to resolve that problem.
September 17, 2018
My Unit is clean.. The office is easy staff is friendly and easy to deal with. The area is convenient for me. The security has been is good.
September 10, 2018
Customer service is superb. Units are clean and security is tight. Great place!
August 21, 2018
Loved working with AJ and Katherine. Our moving company underestimated the space we required, so the day we unloaded our belongings, we were upset to see that we required additional storage units. AJ and Katherine were flexible and responsive to our needs, helping us to select the size of storage required, and facilitating everything so that we could get our goods into storage the same day. The units were clean and easily accessible, and we had dollies at our disposal to unload.
August 18, 2018
excellent storage! the place not only is clean but also really secure, it is really worth renting from them
August 15, 2018
My grandson used this storage for the second year very convenient and only one more year to go thanks CubeSmart you made my traveling much easy
July 5, 2018
Congratulation! great locations. Great self storage facility
June 2, 2018
When I need storage no problem and they work with you
May 28, 2018
Secure, clear access instructions, helpful staff. Sometimes there are handcarts available, sometimes not.
May 13, 2018
Great service Mgr Ms. rosario is very friendly, helpful and charismatic
May 5, 2018
I never had a issue with this storage facility. My items were safe. Easy access whenever I needed to go to my unit. I did wish they had more rolling carts available to move things. Customer service was always great! The store manager is so sweet& always accommodating !
April 25, 2018
Each month I seem to have a problem logging into my account online. I type in my password and the system continuously tells me that it's incorrect. This is getting very annoying! But, the personnel at the storage facility, if I need anything, they are always perfect. Wish the website did the same.
April 2, 2018
An easy and enjoyable experience with office staff!
February 11, 2018
I enjoyed the service that I received from the staff!!!
December 1, 2017
Storage unit convenient and easy to access. Staff members were patient showing me the different units that I wanted to see. Great job!
April 20, 2017
I would definitely recommend this storage location to anyway . no complaints . had a climate control storage .
April 10, 2017
Great storage place and great staff. Went the extra mile and made sure I had a unit that fit my needs.
April 3, 2017
Couldnt really ask for a kinder facility. The employees are awesome, and they are reasonably priced
March 16, 2017
Having a storage space is truly a blessing for me...Cubesmart storage serves a great purpose for us citizens....Thank you, much.
March 12, 2017
The facility has worked out well for me. I have had no problems with the storage unit.
February 13, 2017
AJ has been a big help since I originally leased a storage unit & is always doing his best on the job.
February 7, 2017
I Called the customer service 800 number and told rep. my problem and it was resolved swiftly.
January 10, 2017
I am a grad student that downsized from one place to the next and needed to find a reasonably priced storage unit. This CubeSmart location is in an odd part of the city, and I'd be lying if I didn't say that I drove right past it when I first when to scope it out. But both Katherine and AJ exemplified excellent customer service and helped me get setup with my cube. For the price and the quality of the unit, I think it's pretty hard to beat! I'll write another review once I terminate my contract and remove my stuff, so hopefully my ending review will be just as solid as my initial review!
September 26, 2016
Cleanest, most easily accessible, most secure place there is. The staff is more than incredible. The customer service is amazing. I love this place and have already recommended it to my entire family and most of my friends.
August 24, 2016
I have had a great experience thus far with cubesmart! They have a friendly and helpful staff including, AJ who was the one that helped set me up with my storage unit. The units are oversized and tall so you can way more into them than you would expect. Facility has convenient amenities such as a hydraulic loading dock, two sets of doors on each side, plenty of carts, and restrooms. Facility is safe and clean. I am definitely satisfied!
August 19, 2016
I had a great experience with CubeSmart in Richmond, VA. Although I was unable to use my security code the staff promptly apologized and gave me a temp number. They worked around my busy time schedule and seemed happy to help. I would recommend this place to everyone!
July 19, 2016
Katherine was wonderful. She is very helpful and friendly. The facility is well planned, and clean. I would strongly recommend CubeSmart on Maury Street.