December 4, 2018
The General Manager KiKi was very helpful and the facility was great!!
November 18, 2018
Great place to save your treasures, clean , great costumer services , and great schedule hours to use. Thanks
November 14, 2018
This was my second time storing with cube smart. The facility and surrounding areas was clean. The storage units were well lit,easy to get to. No complaints.
November 10, 2018
Great storage facility: I rented my storage unit for over a year and never had any issues. 1) Access codes. You need an access code to open the gate and again to enter the building. 2) Cameras. Cameras that are very closely monitored. I moved all of my items out of my storage unit one morning, intending to close-out my account later. I received an email that afternoon asking for feedback on my CubeSmart experience. Hence, they were monitoring my move-out. 3) Staff. The staff at the time I signed-up were professional and well-educated. (I didn't interact with anyone after sign-up.) 4) Also: clean and temperature-controlled units, well-lit, elevators.
October 31, 2018
The manager, Kiki, was very helpful and knowledgeable. She did a great job
October 28, 2018
This facility has superior amenities and safety features for the price. The managers are awesome and the ease of access and convenience can't be matched!
October 17, 2018
I have had a great experience with CubeSmart and will sunbelt use them again if I have storage needs in the future! Just note that they don't prorate, so just plan accordingly.
October 13, 2018
The management was always helpful and the price was great. I highly recommend renting space here.
October 3, 2018
Great storage facility! From the folks in the front office (I believe the assistant managers names is Adam, so awesome!) to how clean and easy the facility was I would highly recommend it. The are extremely flexible if you need to move to a bigger unit or down size and the prices are better than others in area.
September 13, 2018
I always feel like this place is really safe. I have no problem leaving my valuables here. Passcode required for security gate which locks after you pull your car in, keeping your car safe while loading or unloading. Mim, the manager, is fantastic!! She's always happy to help or to take care of any issues. The place is always clean and well lit. The temp inside is comfortable so I don't have to worry about stuff getting to hot or cold. I tell all my friends that if they ever need storage, this is the place they should go.
September 5, 2018
Great experience renting from CubeSmart! Very convenient and clean facility. I would use them again!
August 12, 2018
I rented for 1 yr, there were no issues with rodents, or other pests. Everything came out as it went in. People in the office are very helpful and friendly. Highly recommend
August 8, 2018
This storage facility provided a great space. Very clean, easy access and great customer service for a reasonable price.
August 1, 2018
Clean, easy to access and secure. Andrew was very helpful whenever I had a question.
July 16, 2018
Dan Was so fast. he reset my password in about 3 secnds
July 7, 2018
When checking out unit, Andrew showed me 3 different ones. He was very professional and went out of his way to be helpful. Units were clean & security seemed great. Was a problem with IT when setting up account and that took awhile. Otherwise, great so far
June 18, 2018
With all the things going on in our lives today, it's nice to be able to devise a plan to regroup and reorganize so that we can move forward anew. CubeSmart can be a very valuable part of your plan. The managers are friendly, upfront, and make suggestions to help complete your plan. Some of the products that CubeSmart has to offer will benefit you greatly. Take advantage of CubeSmart!
June 16, 2018
New (built w/in 5 years)! Clean, cool (in the summer!), neat, extra security (3 levels, at least, with security cameras), nice staff -- even nice music on the radio. Auto lights...this beats my "old dusty garage" type of previous unit I had rented from another company. Monthly cost is a good deal, too! I am pleased to have rented a storage unit from CubeSmart in the Grapevine/Southlake, Texas, area. DMR
May 24, 2018
It's the first month here and it is very convenient and well priced!
May 6, 2018
Mym and Andrew are awesome. They made my move in and my recent move out so easy. They are so great to work with. I highly recommend them! If I need storage in the future, it will be the Grapevine location for certain.
April 22, 2018
I needed a storage place ASAP. Cube Storage took care of me right away. The place is clean and the staff is great. Highly recommend this facility.
April 7, 2018
This is a nice, new, secure facility that is very convenient to Grapevine/Colleyville. Staff is very helpful, but it was often hard to reach someone on the phone. If you go to the office, you can get help fairly quickly. We had household items stored from June 2017 through March 2018. During the summer the HVAC was hardly noticeable, and it was too hot to leave pictures or delicate furniture. We moved those items to another locker near our temporary apartment, which had much better climate control. If you can avoid the summer heat, your stuff will be fine, and the place is secure.
March 14, 2018
This cubesmart is convenient, feels safe and really isn't that busy as long as you don't go the weekend. Mim (the Manager) is FANTASTIC. She's always nice and ready to help if we have a problem or question. The units are inside and temp controlled. We went during the coldest days of winter and it was nice inside. We went during the hottest days of summer and it was nice inside. We felt like our stuff was safe and clearly avoided the extreme temperatures that people using outside units have to deal with. I am only giving this location 5 starts because it would not let me give them six :)
March 9, 2018
We had, I thought, an emergency req't for storage space and I returned to Cube Smart, where we had rented prior, to solve our problem. The rep, Andrew (I think) was entirely helpful and informative, and knew the detail of your business perfectly. As it turned out we did NOT require storage space, and I had to cancel my contract within hours of signing. Cancellation was painless, and I assume some degree of reimbursement is forthcoming. I will continue to use Cube Smart if future needs require. J.B.
March 7, 2018
I was very happy with this facility. It was always clean. The smell was always pleasant. The only negative, is the road that runs along the front of the storage accees: it was also used by customers of the car wash next door. Some speed bumps may be necessary to slow down the traffic heading to and from the car wash.
November 26, 2017
I've had nothing but a great experience since I began using CubeSmart. The management has been friendly and helpful, the facility is first-rate, and it's very convenient getting in and out easily. And while I'm quite pleased with CubeSmart in general, I'm somewhat concerned about security when users block the gate from closing and also prevent the security doors into the facility from automatically closing. An additional problem for keeping the doors open - especially in the summer months is compromising the climate controlled temperature of the facility.
September 25, 2017
Easy in and out. Clean. Love the music - makes it easy to work in the unit. Rest room is a plus. Friendly staff. I wish other users would do a better job of keeping the outside doors closed.
May 9, 2017
A very well-maintained, climate-controlled facility with easy access to/from SH 26. Getting items in to the storage unit was a breeze even on the upper floors. The person who assisted me (May W) was very knowledgeable and took the time to show me the various size options and clearly explained the charges and how the facility and billing process operate. It was a pleasure working with her and I'm confident I made the right choice for temporary storage of my household items.
March 23, 2017
Everything from convenience to professionalism, I have experienced when dealing with Mim, the manager at this facility. Even when I called corporate when I didn't get a hold of Mim were even very easy to deal with. I highly recommend this facility even if it is a little out of your way.
March 21, 2017
Great service, great prices and very clean facility!
February 22, 2017
The storage facility was very clean and very nice.
January 3, 2017
I am not unhappy with any service but the ability to access your website for payment. I have yet to be able to get in on the first try (with the correct user/password). It is always a hassle. Hence the late payment, and now I have incurred a late fee. Big jeers.
June 25, 2016
Clean, easy to access, friendly staff. This place is the best I have ever used!
May 25, 2016
I needed a storage unit asap and the manager gave me all of the information on the phone before hand so that when I arrived to sign for the unit, there were no surprises. Manager was also very friendly and helpful during the process. Overall great experience!!
May 23, 2016
We sold our house within the first hours of showing and had to find new accommodations. This meant, among other things, temp storage for some of our household goods. This was the most painless, convenient, well-managed, and friendly experience I have ever had with off site storage. Thank you!