August 23, 2018
Al was very friendly and helpful, gave me all of the information I needed and answered all the questions I had. Although I don't agree with having to use their specific locks and there is a bit of damage on the door to the unit I'm renting but its not a deal breaker or something you'd force yourself to compromise with. Overall this place is great and I recommend using their units.
August 16, 2018
Staff was very pleasant and helpful! Felt it was a very secure establishment.
July 25, 2018
Overall this is a very nice facility. It is clean and well lit, the carts provided are numerous and in good condition, and the hallways are wide enough to manage a pallet jack without too much issue (corners can be tight and watch out for fire extinguishers). The access to the entrance lobby is a little congested with bollards that make it more difficult to maneuver up and down the ramps and into the facility. The office staff is helpful and friendly. Access is easy and convenient, with automatic gates and a pretty wide time period for access. I've used the box truck which is essentially available for free and had no issue there. In recent months I have seen what appears to be some deterioration in maintenance. Automatic doors not sliding properly, the gates making quite a bit more noise and showing signs of rust on the chains. It hasn't impeded access in a meaningful way, but makes me cautious of what may happen down the road. My only other gripe is the location of motion sensors for the lights... when I was in my unit for 5 minutes or so and the lights kick off, I had to navigate out and then walk down the corridor to an intersection to get them to kick back on; it would be nice if all corridors had motion sensors for appropriate lights.
June 27, 2018
The local Senior Manager is very good, competent, helpful, nice.
June 9, 2018
Great facility, we kept, well lit, always clean, easy access, great/incredible onsite manager
April 25, 2018
Best storage facility ever ! Had no problems or issues checking on my equipment. The staff was amazing and very helpful.
March 9, 2018
It's refreshing to see someone who actually likes their job these days. Shaida is one in a million and goes above and beyond to not only be a good human but also an incredible manager. Keep up the good work :)
February 1, 2018
We had visited many other storage facilities and from the start this was the best. Staff was great and meet our requests. As we were full time RVers we are out of state all the time. The auto pay was correct and we never had to worrry. Any change to rent was always communicated to us well in advance. If we ever need this service again this we’ll be the only place we will go
February 1, 2018
I have switched storage units 3 times and the staff always does their best to accommodate my needs. I appreciate their hard work and ability to always go above their job duty. Thanks to all the staff!
December 21, 2017
This storage location has everything I need for my small business. The facility is well-maintained, clean, and easily accessible. They offer cubes of various sizes and I found the perfect one for my business. Moreover, the manager is super friendly, knowledgeable, and helpful.
July 25, 2017
Everything went smoothly, from the time we reserved our unit online, we had zero problems. Highly recommend.
July 8, 2017
Gwen is always polite, cheerful and helpful. I like that the facility is fenced all the way around and requires a code (specific to me) to get in. I like that it's climate controlled - never too hot or too cold. I feel that my belongings will be safe while stored here!
July 4, 2017
Perfect Size and Location for temporary storage of items
July 1, 2017
Shaida was an great help on getting the right unit.
February 10, 2017
There's storage places all over town, what makes this one stand out and special is the customer service. Our contact at our CubeSmart is awesome! Our company rents space at her location and we are treated with respect and understanding. Have had some complicated situations arise on our side, but she's always managed to straighten things out and always very helpful and pleasant.
January 19, 2017
I have unique circumstances and every other storage place gave me trouble. However, when I called CubeSmart, they immediately helped me and got me situated! It was effortless and awesome! Really great customer care.
December 13, 2016
Everyone is extremely friendly and helpful. Facility is always very clean.
November 14, 2016
Staff always waving or saying hello, very friendly.Staff available when you need them. Been using this storage facility for a few years. Keep up the great job Cubesmart.
October 27, 2016
I am please with the customer service and the storage options.
April 18, 2016
Sadly, great customer service is a thing of the past, BUT Not at CubeSmart! The GM (Shaida) at my location, 7059 S. Kenton st. Centennial Co. is the Best investment CubeSmart has made. She has a Professional "Awareness" of her clients needs and concerns, and handles them all with grace and ease. She understands that we are not just storing our "stuff", but our memories, life and all the happenings of realism. Because of Shaida, I can walk away from my belongings with peace of mind, and that is Priceless, and so is she! Thanks CubeSmart for being intuitive enough to know we need someone like her in such a position. Great Choice! In addition, the facility is Always clean, easy to access and the property is well maintained. I am very impressed and appreciative of your overall service. Thank you...