May 1, 2020
Excellent customer service. Knowledgeable and extremely helpful.
December 29, 2019
Bob cheerfully cut ny lock off for me! Thank you Bob
November 13, 2019
It s a good place good customer service.best storage around .
October 31, 2019
great staff! Clean pleasant units! Very patient and helpful!
September 27, 2019
our billing increased. although i understand this in today's world, I feel the increase should be applied to new customers not existing customers. I am now looking for a new unit in my price range.
September 7, 2019
Very pleasant experience..Bob is Great! He made my move less stressful and more efficient... Thanks Cubesmart!! Thanks Bob!!
July 28, 2019
The place was so clean and Mr Bob was so nice he gives us an excellent service.
March 15, 2019
Everyone is always pleasant and nice over the phone and in person, the unit area always clean, lights working
January 31, 2019
If you’re looking for a great storage place in Lakeland Cube Smart is the best choice! Bob was great and super friendly and helpful with everything and made the process quick and easy! Thank you Bob for everything!
November 13, 2018
This place is by far the best place ever. So understanding. Lost my debit card and they were understanding in the wait until I got another one. So courteous and helpful thanks guys.
November 11, 2018
Excellent all around storage facility! Excellent management and employees as well!
November 11, 2018
Both managers went above the call of duty to assist me while I was moving in and during my process of downsizing my storage life. I greatly appreciate their assistance and continue to recommend Cubesmart storage to anyone who asks. Thank you
November 5, 2018
I usually don't like to do reviews because most times people just doing what they should or not at all instead of giving a bad review I just don't give one however not the same in this situation at this particular CubeSmart in Lakeland when I first went there I ran into this man by the name of Bob, Bob is the manager Bob is an awesome guy Bob went above and beyond helping us he was always there offering suggestions telling about the facility and its amenities and just always being available to answer any kind of questions and did I mention what a friendly guy he was caring just all around awesome there's another lady there that works with him forgive me for forgetting her name she too was very helpful and very awesome if I ever need another storage unit again I'm going to this location to see these people they are the best not to mention very competitive prices best experience I have ever had with Self Storage impeccable compared to all others
October 31, 2018
I am most grateful to Dielle Hromadka. What we did was down size to another storage unit and Dielle made this process very easy. She was helpful, kind and knowledgeable. She finalized our changes by giving me the updated costs in writing as they will occur over the next couple of months as this got a bit complicated. Great KUDOS to Dielle!
September 9, 2018
The staff is awesome! Very helpful and there when you need them. The place is always clean and well maintained. If an issue came up it was always handled. Never did they get upset that they had to do their job. The ONLY issue I had is when the gutter leaked from a bad storm and got into my unit. I reported it and it was fixed. Never filed an insurance claim because the damaged inventory was removed when we found it and for the most part was salvaged. I really like them and I like the ability to call them and they have a unit when I need it.
August 6, 2018
The Cube came to our rescue quickly! Our last day of packing and we had no more room. Our Cube was loader and we were on our way within a half hour. Very pleased!!
June 7, 2018
Bob & Dielle went out of their way to accommodate my situation. Their both very kind & friendly. I would recommend cubesmart to all of my friends.
June 1, 2018
The people at Cubesmart in Lakeland are golden. Best storage team I have ever dealt with.
May 16, 2018
The staff is very friendly and helpful, the storage units are climate controlled and very clean. It is a little pricey for a 5 x 10 unit I paid $89.00 a month. They do give you a first month discount but you still have to purchase their insurance and a lock if you don't already have one. I was there for 4 months and had no issues.
April 19, 2018
I have used this facility for a while now and have been very satisfied.
April 17, 2018
It was always clean and very convinient for us !!!
April 11, 2018
Although, I paid for the unit and didn’t get to use it all- Bob from the store was AMAZING! Very patient, friendly and just Amazing!!
March 16, 2018
Made us so easy to get a storage facility. Going through a Crisis and very little energy to deal with complications. Thank you!
March 15, 2018
The staff is the best. Bob and Dielle are friendly and very informative and helpful.
March 15, 2018
Been using storage facility for several years. Everything is great except would like a discount every once in a while.
February 24, 2018
Great customer service and great location. very clean and secured.
February 20, 2018
Dielle and Bob were extremely pleasant and helpful. I was shown around and had the option of different sizes. They made suggestions on the size I would need for what I was storing. The place was clean and climate controlled.
February 12, 2018
I downsized to a smaller unit in the same facility.
February 8, 2018
Bob is great. We willl definitely come back if we are ever in need of self storage again.
January 22, 2018
Dielle & Bob made it easy. We only needed storage for a month while between houses. They easily accommodated us. Location was great, also
January 21, 2018
Phenomenal customer service at this facility! Bob was amazing and got us set up in no time! Thank you so much for an awesome experience!
October 11, 2017
The gentleman onsite is always so amazing! He is kind, friendly, and ready to address any needs. The only concern I have is that I went into my unit three weeks ago and there was what appeared to be rat droppings in the unit. None of my items are damaged, everything in the building looks clean, just letting you know what I noticed.
October 3, 2017
Seeing my stuff in storage can be depressing and stressful, but the people in the office makes my experience stress free.
September 24, 2017
I have rented from this Cube Smart Location before. Bob, D, and Matt are amazing!!! They take care of the place amazingly and are the nicest people around.
July 22, 2017
I'm an RV owner and have tried other storage facilities in the area and this is a winner. Location is great, secured and the staff is always very attentive and eager to help!!!
July 11, 2017
Pleasant people, good location and flexible facility use.
May 16, 2017
Why do I have to recreate my password everytime I login to your website to pay my bill?
February 8, 2017
Arrived to view reserved storage unit. Had called customer service prior to arriving to get a total price on the first month. Was given one price over the phone and another one upon checkout at the location. I did not have the funds at the moment and the individual worked it out where I got the price customer service had given me without questions asked. Very kind and cheerful.
February 5, 2017
The folks at CubeSmart made choosing a storage facility an easy and stress free experience. I was treated like their most important customer, and they left me with peace of mind that my belongings were in trusted hands. I would recommend CubeSmart to anyone with storage needs.
January 2, 2017
Shanta and Bob are wonderful. The location is convenient and security is good. The facilities are clean and very nice. Highly recommend!
October 10, 2016
The Staff makes this facility! They were helpful and most kind!
October 6, 2016
I have had a few storage facility rentals over the years and have never been able to afford the climate control option. Not only is this economical for a climate controlled space,it is very clean. From the office to the common areas and the actual storage areas it is all very well maintained. The staff is friendly and very helpful. I highly recommend this facility.
August 12, 2016
Reasonable price. AC. Good customer service. Secure with coded gate
June 13, 2016
Very clean and safe place to keep your stuff for long periods of time!! :):)
May 22, 2016
Everyone at the facility is very friendly and helpful.
May 2, 2016
I'm glad I chose CubeSmart. The customer service was strict but kind. Shanta told us that she could not stay past 6pm but when we pulled up at 5:50, she still helped us and even offered to give us a temporary lock from her house until we could buy one that fit properly. I like how easy it is to pull up to our hall. I am only slightly worried about the security features since the gate is open most of the day and the halls don't have locks. The only thing that is really locked during the day is our fenced unit.
April 19, 2016
Love this place and my office managers. They are always so nice and work with me when needed.
February 23, 2016
Met with Bob, their representative, very courteous, explained everything, showed me the unit that was clean and well-lit. Bought the lock there, good idea. This place is easy to find and conveniently located off Bartow Hwy (aka South Road 98).
December 1, 2015
This is a great place to use for storage. I have been using them off and on for a few years and the customer service is awesome! Bob went above and beyond the call of duty to assist me. I am grateful. Would highly recommend this facility if you're in need of a clean, climate controlled place with superior customer service.
June 13, 2015
This facility is by far the cleanest I have ever seen. The size of my unit allows me to sort through my things and take only what I need at any given time. I feel confident that my belongings are safe and secure until which time I can move them to a home.
August 10, 2014
I have been renting space at this facility for the past year and have been very happy with it. The facility is clean and well maintained. I feel very safe going there at any time of the day or night, and I really like the fact that it is open until 10:00 p.m., which makes it very convenient. Best of all, before I set up auto pay for the monthly rent, I would get email reminders and even phone calls from the managers reminding me so that I wouldn't get a late charge!
March 31, 2014
Staff on site is always pleasant. Recently the lights were upgraded and they come on automatically when you walk in. No more exceeding the timer and having to walk back to turn the lights on.
February 17, 2014
have been doing business for a few years now. Managers change but it is always clean and well kept outside and inside
January 31, 2014
we are regular people with crazy schedules and a budget... we have stuff we like... but have to store... we needed secure, climate controlled space with out feeling like we were getting ripped off or restricted from open access to our things... these guys are that and a bit more as we were not expecting insurance or kind customer service... best storage experience we could hope for
November 10, 2013
CubeSmart offeres a clean & modern storage facility for a reasonable price. I looked at many other places and found most to be dirty or staff unhelpful. CubeSmart's staff are a step above the rest.
July 11, 2013
Had several storage units in the past, but this place puts them to shame....its very clean, great security, and the personnel running this particular facility is outstanding....