Reviews of This Facility

Great staff

Star rating 5 out of 5

March 15, 2019

Everyone is always pleasant and nice over the phone and in person, the unit area always clean, lights working

The best self storage facility!

Star rating 5 out of 5

January 31, 2019

If you’re looking for a great storage place in Lakeland Cube Smart is the best choice! Bob was great and super friendly and helpful with everything and made the process quick and easy! Thank you Bob for everything!

Amazing storage

Star rating 5 out of 5

November 13, 2018

This place is by far the best place ever. So understanding. Lost my debit card and they were understanding in the wait until I got another one. So courteous and helpful thanks guys.

Excellent all around storage facility! Excellent management and employees as well!

Star rating 5 out of 5

November 11, 2018

Excellent all around storage facility! Excellent management and employees as well!

Great service and location

Star rating 5 out of 5

November 11, 2018

Both managers went above the call of duty to assist me while I was moving in and during my process of downsizing my storage life. I greatly appreciate their assistance and continue to recommend Cubesmart storage to anyone who asks. Thank you

Best experience I've ever had with self storages

Star rating 5 out of 5

November 5, 2018

I usually don't like to do reviews because most times people just doing what they should or not at all instead of giving a bad review I just don't give one however not the same in this situation at this particular CubeSmart in Lakeland when I first went there I ran into this man by the name of Bob, Bob is the manager Bob is an awesome guy Bob went above and beyond helping us he was always there offering suggestions telling about the facility and its amenities and just always being available to answer any kind of questions and did I mention what a friendly guy he was caring just all around awesome there's another lady there that works with him forgive me for forgetting her name she too was very helpful and very awesome if I ever need another storage unit again I'm going to this location to see these people they are the best not to mention very competitive prices best experience I have ever had with Self Storage impeccable compared to all others

Great service

Star rating 5 out of 5

October 31, 2018

I am most grateful to Dielle Hromadka. What we did was down size to another storage unit and Dielle made this process very easy. She was helpful, kind and knowledgeable. She finalized our changes by giving me the updated costs in writing as they will occur over the next couple of months as this got a bit complicated. Great KUDOS to Dielle!

Great place nice people only one issue.

Star rating 5 out of 5

September 9, 2018

The staff is awesome! Very helpful and there when you need them. The place is always clean and well maintained. If an issue came up it was always handled. Never did they get upset that they had to do their job. The ONLY issue I had is when the gutter leaked from a bad storm and got into my unit. I reported it and it was fixed. Never filed an insurance claim because the damaged inventory was removed when we found it and for the most part was salvaged. I really like them and I like the ability to call them and they have a unit when I need it.

Convienent location

Star rating 5 out of 5

August 6, 2018

The Cube came to our rescue quickly! Our last day of packing and we had no more room. Our Cube was loader and we were on our way within a half hour. Very pleased!!

Bob & Dielle are great & very professional

Star rating 5 out of 5

June 7, 2018

Bob & Dielle went out of their way to accommodate my situation. Their both very kind & friendly. I would recommend cubesmart to all of my friends.

Best storage staff ever

Star rating 5 out of 5

June 1, 2018

The people at Cubesmart in Lakeland are golden. Best storage team I have ever dealt with.

Great Storage Facility, a little pricey.

Star rating 4 out of 5

May 16, 2018

The staff is very friendly and helpful, the storage units are climate controlled and very clean. It is a little pricey for a 5 x 10 unit I paid $89.00 a month. They do give you a first month discount but you still have to purchase their insurance and a lock if you don't already have one. I was there for 4 months and had no issues.

Great place to store

Star rating 5 out of 5

April 19, 2018

I have used this facility for a while now and have been very satisfied.

I loved it Great storage facility

Star rating 5 out of 5

April 17, 2018

It was always clean and very convinient for us !!!

Amazing customer service

Star rating 5 out of 5

April 11, 2018

Although, I paid for the unit and didn’t get to use it all- Bob from the store was AMAZING! Very patient, friendly and just Amazing!!

One less thing to worry about

Star rating 5 out of 5

March 16, 2018

Made us so easy to get a storage facility. Going through a Crisis and very little energy to deal with complications. Thank you!

Great staff and facility

Star rating 5 out of 5

March 15, 2018

The staff is the best. Bob and Dielle are friendly and very informative and helpful.

Very Good over all.

Star rating 4 out of 5

March 15, 2018

Been using storage facility for several years. Everything is great except would like a discount every once in a while.

Great service and location.

Star rating 5 out of 5

February 24, 2018

Great customer service and great location. very clean and secured.

Great self storage facility

Star rating 5 out of 5

February 20, 2018

Dielle and Bob were extremely pleasant and helpful. I was shown around and had the option of different sizes. They made suggestions on the size I would need for what I was storing. The place was clean and climate controlled.

Nice facility and friendly management

Star rating 5 out of 5

February 12, 2018

I downsized to a smaller unit in the same facility.

Great storage facility and wonderful people. Thankyou

Star rating 5 out of 5

February 8, 2018

Bob is great. We willl definitely come back if we are ever in need of self storage again.

Great experience

Star rating 5 out of 5

January 22, 2018

Dielle & Bob made it easy. We only needed storage for a month while between houses. They easily accommodated us. Location was great, also

5 Star Service!

Star rating 5 out of 5

January 21, 2018

Phenomenal customer service at this facility! Bob was amazing and got us set up in no time! Thank you so much for an awesome experience!

Great customer care staff

Star rating 5 out of 5

October 11, 2017

The gentleman onsite is always so amazing! He is kind, friendly, and ready to address any needs. The only concern I have is that I went into my unit three weeks ago and there was what appeared to be rat droppings in the unit. None of my items are damaged, everything in the building looks clean, just letting you know what I noticed.

All was a pleasure in front office.

Star rating 5 out of 5

October 3, 2017

Seeing my stuff in storage can be depressing and stressful, but the people in the office makes my experience stress free.

Best Customer Service Anywhere

Star rating 5 out of 5

September 24, 2017

I have rented from this Cube Smart Location before. Bob, D, and Matt are amazing!!! They take care of the place amazingly and are the nicest people around.

The staff is very helpful and accommodating, great job!!

Star rating 5 out of 5

July 22, 2017

I'm an RV owner and have tried other storage facilities in the area and this is a winner. Location is great, secured and the staff is always very attentive and eager to help!!!

Flexible storage use.

Star rating 5 out of 5

July 11, 2017

Pleasant people, good location and flexible facility use.


Star rating 4 out of 5

May 16, 2017

Why do I have to recreate my password everytime I login to your website to pay my bill?

Amazing customer service

Star rating 4 out of 5

February 8, 2017

Arrived to view reserved storage unit. Had called customer service prior to arriving to get a total price on the first month. Was given one price over the phone and another one upon checkout at the location. I did not have the funds at the moment and the individual worked it out where I got the price customer service had given me without questions asked. Very kind and cheerful.

Outstanding Customer Service!!!!

Star rating 5 out of 5

February 5, 2017

The folks at CubeSmart made choosing a storage facility an easy and stress free experience. I was treated like their most important customer, and they left me with peace of mind that my belongings were in trusted hands. I would recommend CubeSmart to anyone with storage needs.


Star rating 5 out of 5

January 2, 2017

Shanta and Bob are wonderful. The location is convenient and security is good. The facilities are clean and very nice. Highly recommend!

Would recommend!

Star rating 5 out of 5

October 10, 2016

The Staff makes this facility! They were helpful and most kind!

Terrific staff and faciity

Star rating 5 out of 5

October 6, 2016

I have had a few storage facility rentals over the years and have never been able to afford the climate control option. Not only is this economical for a climate controlled space,it is very clean. From the office to the common areas and the actual storage areas it is all very well maintained. The staff is friendly and very helpful. I highly recommend this facility.

Good Service

Star rating 4 out of 5

August 12, 2016

Reasonable price. AC. Good customer service. Secure with coded gate


Star rating 5 out of 5

June 13, 2016

Very clean and safe place to keep your stuff for long periods of time!! :):)

This is a great place for all of my extra stuff!

Star rating 5 out of 5

May 22, 2016

Everyone at the facility is very friendly and helpful.

Really good

Star rating 5 out of 5

May 2, 2016

I'm glad I chose CubeSmart. The customer service was strict but kind. Shanta told us that she could not stay past 6pm but when we pulled up at 5:50, she still helped us and even offered to give us a temporary lock from her house until we could buy one that fit properly. I like how easy it is to pull up to our hall. I am only slightly worried about the security features since the gate is open most of the day and the halls don't have locks. The only thing that is really locked during the day is our fenced unit.

Great place for storage

Star rating 4 out of 5

April 19, 2016

Love this place and my office managers. They are always so nice and work with me when needed.

Great Experience

Star rating 5 out of 5

February 23, 2016

Met with Bob, their representative, very courteous, explained everything, showed me the unit that was clean and well-lit. Bought the lock there, good idea. This place is easy to find and conveniently located off Bartow Hwy (aka South Road 98).

Great self storage facility!

Star rating 5 out of 5

December 1, 2015

This is a great place to use for storage. I have been using them off and on for a few years and the customer service is awesome! Bob went above and beyond the call of duty to assist me. I am grateful. Would highly recommend this facility if you're in need of a clean, climate controlled place with superior customer service.

This is the best storage facility I have ever used!

Star rating 5 out of 5

June 13, 2015

This facility is by far the cleanest I have ever seen. The size of my unit allows me to sort through my things and take only what I need at any given time. I feel confident that my belongings are safe and secure until which time I can move them to a home.

Clean, safe, great hours and I love that I can pay rent online!

Star rating 5 out of 5

August 10, 2014

I have been renting space at this facility for the past year and have been very happy with it. The facility is clean and well maintained. I feel very safe going there at any time of the day or night, and I really like the fact that it is open until 10:00 p.m., which makes it very convenient. Best of all, before I set up auto pay for the monthly rent, I would get email reminders and even phone calls from the managers reminding me so that I wouldn't get a late charge!

Always pleasant interactions with staff

Star rating 5 out of 5

March 31, 2014

Staff on site is always pleasant. Recently the lights were upgraded and they come on automatically when you walk in. No more exceeding the timer and having to walk back to turn the lights on.

well worth it...

Star rating 5 out of 5

January 31, 2014

we are regular people with crazy schedules and a budget... we have stuff we like... but have to store... we needed secure, climate controlled space with out feeling like we were getting ripped off or restricted from open access to our things... these guys are that and a bit more as we were not expecting insurance or kind customer service... best storage experience we could hope for

Clean & Modern Storage Facility

Star rating 5 out of 5

November 10, 2013

CubeSmart offeres a clean & modern storage facility for a reasonable price. I looked at many other places and found most to be dirty or staff unhelpful. CubeSmart's staff are a step above the rest.

Storage Unit

Star rating 5 out of 5

July 11, 2013

Had several storage units in the past, but this place puts them to shame....its very clean, great security, and the personnel running this particular facility is outstanding....