November 9, 2018
Customer service was more than excellent when Amanda was the point of contact personnel but when she left the new manager was contentious and very droll, no knowledge of what was available, very unfriendly and contentious.
October 22, 2018
My sister and I needed some extra storage while our house is being renovated. CubeSmart on Dunlap and 7th street was convenient. Reserved a unit and went to complete paperwork with Seresa who couldn't have been nicer. She showed us the unit and we realized we needed a larger unit so got it switched. Finished the small amount of paperwork and made our payment. Reserved a truck for the following Saturday which is complimentary. Couldn't be more pleased with the amenities and the facility itself.
September 24, 2018
The store manager called a couple hours prior to our reservation time to use the Storage Cube moving truck to let me know that if I was ready to come in we could complete the paperwork and get started on our move early. This was such a bonus and really made a positive impact in moving into my new home. Thank you!
September 18, 2018
I really like the facility and the customer service from Seresa was great. However, the recent rate increase was too much for my budget. This forced me to look for an alternative. I ended up downsizing to a smaller unit.
August 3, 2018
I was very pleased with the service here and it was quick easy and the facility and unit is very nice.
July 30, 2018
Earlier this year I had to move out quickly, unexpectedly. I had to put all my stuff in storage and Cube Smart was there. Great customer service, decent pricing, rental truck if you need one, indoor units, and good security features to protect your things. They also sell moving/storage items on site if you need them.
June 28, 2018
The Customer Service Rep that assisted me was very helpful and knew exactly how to assist.
April 22, 2018
Amanda always went the extra mile to help me in whatever way I needed. I always felt my personal belongings were secure and safe which gave me great peace of mind.
April 4, 2018
The location is convenient and staff was friendly.
March 19, 2018
I absolutely love this storage facility! They are always so friendly and helpful and understanding. They keep the facility extremely clean, as well. I would recommend them to anyone!!
March 16, 2018
Had great experience with storage unit. The man who closed unit for me was wonderful and a credit to your company.
March 13, 2018
Great customer service. The facility is kept very secure and clean. The facility manager is always helpful, efficient and friendly.
March 11, 2018
The staff, Ms Phinney are wonderful and helpful Always clean and well lit and safe A/c is a plus
February 8, 2018
We like everything about the facility itself. We have been frustrated with the lack of carts for hauling items to our units.
January 28, 2018
All went very well for the short term rental. Very clean facility, well managed. No complaints!
January 17, 2018
The respect for the client as I went from one storage area to a larger one in the same facility was exceptional. The manager was knowledgeable and very proud of the facility. I have been at this same facility for more than four years and thus can state that this was the best employee contact that I have had based on comparison with the previous managers. The facility is very clean and well kept.
September 19, 2017
The staff and the storage facility is great. The staff is friendly and courteous.
August 7, 2017
I haven't had any issues regarding storage or customer service. I do want to say that in the storage facility I use, there is no access to the restroom if you are on any other floor besides the first floor. This is the ONLY thing that is UNACCEPTABLE! There are folks who have medical reasons to need a restroom, for example I have Multiple Sclerosis. I pay over $100 a month and can't wee when I go to my storage space unless there is someone available. They're busy people and can't just jump when needed. Also customer service has always been great! (Amanda)
July 28, 2017
The staff and the facility is great. The staff is very friendly and professional. Would recommend this facility to anyone looking for a storage facility.
July 25, 2017
the facility is clean and well maintained everything is in good working order. And although the guidelines tell us not to mention the customer service I have to say that the people who work here are very friendly and helpful. The overall experience is top notch here!
January 14, 2017
I Have No Problem With The Storage Facility, But it Seems Everytime I Go To Sign In to Pay My Bill Online I Have to Reset My Password Because it Won't Accept the Password. Really Not Happy with This