March 7, 2019
I am using a facility in North Haven after having originally contracted for one in Hamden. Lot's of reasons but I will say that the Hamden manager was terrific about it and very helpful - to the point of helping me move my "regristration" to the North Haven facility. And, to top it off, the North Haven person was wonderful and also very helpful. I was impressed.
March 2, 2019
Great facility with great customer service! Stephanie the manager was great to work with.
February 1, 2019
I reserved through an online site and received a call within 30 mins of entering. I contacted several times after that making changes and asking questions and both girls at the facility were kind and extremely patient. They were knowledgeable. I was making changes still even on the day that I arrived with the UHaul truck. Thank you to the North Haven Staff (Joy and Stephanie) for making this process seemless and painless for me. I will recommend and continue business with you.
January 31, 2019
We just rented unit today, Stephanie, the manager, was very helpful and personable and made good suggestions for us. Very positive experience.
December 3, 2018
I needed some extra storage space for items that my husband and I acquired for our new home before we closed. CubeSmart had a newer facility near our new home, and it was perfect! The facility was spacious and clean, and everyone was friendly. The move-in and move-out process could not have been easier. And the first month was free. Thank you CubeSmart!
October 8, 2018
Very friendly staff at the North Haven, CT location. Very clean facilities and very secure gated access. The only thing that surprised me when I signed up that there was a $12 insurance requirement every month. Otherwise very easy process.
October 5, 2018
I used this facility for 13 months with multiple units. One was climate controlled for bedroom furniture, electronics, living room furniture and other items that would be subject to moisture or temperature. The other was a 10x20 outdoor non controlled unit. Both units worked exceptionally well. The climate controlled unit kept all my critical items in excellent condition (including paintings) and this unit had very minimal dust of any kind. The outdoor unit did have some dust / dirt (certainly not excessive but some - which should be expected). No sign of any rodents, bugs, etc. This is a new facility so it is in outstanding condition. No signs of any water anywhere to be fund. So the facility did what I was looking for it to do. The staff is even better than the facility. I needed to borrow their truck for a final load in when closing on my home and they were more than accommodating (even slightly longer than the 4 hour limit). They were always a pleasure to work with on any questions or additional needs. Even in closing out the account. They are THE BEST!
September 3, 2018
When I first walked in the facility I greeted right away by a friendly smiling attendant. I was shown where my unit was, I was happy with how clean, and secure the building is.
August 28, 2018
I left because I no longer needed storage. The manager was incredible, she was helpful and super nice. I really loved having my stuff here. I just needed to move out because I moved into a new apartment. Hands down the best of the CubeSmart's and trust me I have had alot of units in different locations. The best part is the staff.
August 17, 2018
Although the storage unit is about 15 miles away, I made my rental decision based upon price, climate control, and cleanliness.
August 13, 2018
I was in-between apartments for about 2-3 weeks, and needed short-term storage for my things. I chose CubeSmart for the indoor, air-controlled storage, and the deal they had going at the time (1/2 off the first month). As it turns out, the North Haven facility is one of the newer facilities -- everything was in *great* shape, and Joy and Stephanie were very friendly, courteous, and a great help. Highly recommend!
August 8, 2018
Staff was very courteous and helpful when I had to deal with an unusual situation.
August 6, 2018
I’ve had a climate controlled storage rental unit at cube smart for six months. Overall, it is easy to access, cool, clean and secure. I like that they play music so while I’m moving my stuff in and out I can hear the music piped in on every floor and in the elevator. They play some pretty good tunes. I wish the access hours went past 10 PM (I’m a night owl). And I’d like to not have to enter my security info upon exiting.
July 13, 2018
Customer service is nice, first of all! Second, great security and convenient. Lastly, great price: I had my first month free (check out their different offers). 'Nough said!
July 13, 2018
My experience with the North Haven, Ct facility was stellar. The manager Stephanie is professional and helpful, accommodating a few of my special needs. It was a pleasure to work with her. I've rented from other storage facilities before, but this company has its act together - straight on.
July 10, 2018
I've had numerous storage facilities over the years (Uhaul, Manhattan Mini Storage, etc) this one tops the charts. Customer care, facilities and access to a truck make it a no brainer!
June 18, 2018
Joy in North Haven was great in getting me a storage unit!
June 10, 2018
Super easy from start to finish. Move-in truck was super useful and worked great. Easy online interface for payments. Troy and Stephanie were always super helpful and easy to work with. The site itself was is in a great location off 91, very clean and secure. Literally zero issues with this place. Id recommend them to anyone. One tip: pay as much as you can when you sign up so you can "lock in" your monthly rate. We paid for 5 months at signup and then the rate went up $20 a month starting in month 6. Had we payed for all 9 months that we ended up staying for at once, it would've been the lower rate the entire time.
June 7, 2018
I was one of the first customers at this facility. It is outstanding. It is kept clean and the customer service reps are cheerful and attentive. I would definitely store here again if needed.
June 2, 2018
Very clean and secure. Helpful staff. Easily accessible.
May 3, 2018
Troy White made us feel comfortable during the transaction was extremely patient, and promotes the Company wisely.
March 31, 2018
Professional, knowledgeable, friendly, quick. Answered every question, went over every detail, made sure we understood the contract. the place was clean and safe... worked out great AWESOME Thanks Steve Lach
March 25, 2018
Excellent storage facility. Conveniently located and very clean. decent prices for storage units.staff is very helpful.
March 15, 2018
This is a perfect location for a storage facility. But the most important thing was the staff. They were always very friendly, courteous, and helpful. They listened to our story about why we needed the unit and were very supportive. They helped us through a difficult time in our lives. The only name I remember is Tyrone but there was a woman there that was another outstanding employee. Many thanks to both of them!
March 7, 2018
The customer service was great! Stephanie was awesome!
February 8, 2018
Thank your Stephanie for making this move an easy one!
November 24, 2017
Friendly staff and first month FREE. Great idea for few days storage when between closings.
November 7, 2017
My experience at CubeSmart was extremely easy-going. Troy was very personable, efficient, and knowledgeable. He had an answer for every question I had and made it as smooth as possible.
September 23, 2017
We came in and spoke to Troy. He was so helpful and explained everything to us. We came back a few days later to sign all the paperwork. Troy walked us through the process and then walked us out side to our unit. We were able to take advantage of the free truck to move our belongings in. We met the manager when we returned the truck she was super nice as well. We would definitely recommend this facility to anyone looking for a reasonably priced storage unit.
August 14, 2017
I am impressed with the cleanliness of this facility, and ease of access. Staff are personable and helpful. They patiently answered all my questions. I purchased some moving/packing supplies, and was able to return what I did not use. This has been a very positive experience.