February 28, 2018
The customer service from day one has consistently been impressive. The place is always clean. I feel completely comfortable storing my belongings here.
October 10, 2017
i visited the mt. vernon facility no 6620 on 9Oct17 w/my ill sister as the box is for her belongings as she has cancer and is at a rehab home in mt vernon. im based in the UK and as my cousin had gone to setup the rental his name is the lead person. The staff were very helpful when i needed to discuss access and Shana walked me thru a process to add my name as authorized on the account as I make all payments. I have not got to the account to update it yet so fingers crossed all their help wlll prove successful. Please inform the staff at the facility and note their HR files.
June 20, 2017
I had a unit at Public Storage moving to Cubesmart was one of the best decisions I ever made. This facility is clean, temperature controlled and well lit as opposed to the sauna in summer and freezer in the winter and darkness of the former facility. Plus the best part of all Cubesmart is less expensive and the staff is so much more professional and courteous. My only disappointment is the early closing time. You can't go wrong leasing a unit from Cubesmart of Mount Vernon.
May 20, 2017
Cube smart's facility is absolutely great and clean. Customer service is awesome also. The facility just opened in my neighborhood. The Payment options however I feel are bogus. Automatic pay or going into the facility are the only options available to pay without being charged a fee. Paying online and over the phone you have to pay a fee.
April 17, 2017
Shana and Mike were excellent with service. Shana answered all my questions and showed me all the different units. The process was quick and easy. Mike cleaned the unit asap even tho it was already cleaned so that it would b ready for storage. Thanks guys!!