Rating Snapshot

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1-8 of 38 Reviews
  1. ★★★★★
    this week
    Great facility
    Great Staff Excellent Customer Service Cleanliness
  2. ★★★★★
    2 months ago
    I feel great about storing my things there. Love your staff.
    The young man that helped me this morning and the young lady that helped me last week were both so kind and patient.
  3. ★★★★★
    4 months ago
    Nice employees. Follow the rules of the vompany
    Nice employees. Always helpful. Respect the rules of the company.
  4. ★★★★★
    5 months ago
    Great self storage!
    Friendly employees and carts available to transport from vehicle to storage units. The elevators work but the exit gate does have some issues, so it stays open more than I hoped for.
  5. ★★★★★
    6 months ago
    Customer service
    I had a problem with the rate increase and being on a very low fixed income I called and spoke to Tasha about it. I told her the problem and asked if there was some kind of discount for senior citizens on low incomes. She said she would speak to the owners to see what she could do, and quite honestly I really didn't expect to hear from her or anyone regarding my situation. Well, to my surprise she did get back with me and lowered the increase and I am so grateful she didn't forget about me. She was so kind and thoughtful and in today's world that is hard to find. I like the security and cameras there, the way they keep it clean all the time, and the convenience of the location...but most of all having someone like Tasha who understands your situation and goes above & beyond the call of duty to help ppl like me. Can't thank you enough Tasha!!
  6. ★★★★
    6 months ago
    I like the storage facility. It's Very clean and Nice!
    I have nothing but great things to say about Cubesmart. They recently had to go up on their rates a little but besides that their GREAT!
  7. ★★★★★
    7 months ago
    I would recommend them!
    Customer service here is fantastic! We've had 4 units here for several months. The restrooms are kept clean and the lot is as well.
  8. ★★★★★
    8 months ago
    Tasha-the new manager is exceptional with customer service.
    I take back my other review after speaking with the new manager of Cubesmart in Rockwall, Texas. Tasha was professional, understanding, and took the time to explain the entire process. She had also taken the time to look at my account prior to calling-so Tasha was well prepared. Thank you-Pete Sulik