November 4, 2018
Our storage need was short-term only between house moves, but the experience was one I would recommend to anyone.
October 27, 2018
A great self-storage facility at very good prices. Great self-storage with very good access facilities.
October 22, 2018
The past manager Steve was an excellent manager who understood the needed space I was acquiring. The storage facility was brand new to the location. I was never disappointed. I was able to receive incentives and a military discount. Thank you very much Lorton location for the excellent service.
October 16, 2018
Really fast an easy no problems they helped me out so much
October 13, 2018
I think that everything is perfect an clean an protected
September 16, 2018
This facility is convenient and the unit I selected is a great price for me.
September 13, 2018
This Cube Smart facility is VERY near our apartment, & access to units is easy when you follow instructions. The staff is friendly & more than willing to help. While the cost of our unit went up almost immediately after we began renting it, it appears that the fee is comparable to other competitors in the area.
September 10, 2018
I stored with this facility for just over a year. From the time I signed up all the way through moving out the customer service has been terrific. The facility is always well kept and very secure, and the location is next to a very nice shopping center. The only issue I had was that the facility itself was a few towns over so it took a little longer getting there then I'd like, but being a little further out offered better pricing options for me. Also I've seen different promotional offers from CubeSmart that really helped with pricing so if you're looking for extra storage space that's secure, climate controlled, with friendly customer service and a good value, I'd definitely recommend this location.
September 1, 2018
It’s very safe and clean and it’s in a great location for me .
August 28, 2018
Improvements: 24 hour access Perimeter gate. There was an excess of foot traffic from residents of the adjacent housing complex.
August 25, 2018
I really recommend this facility to anyone looking for a storage, great customer service, very professional manager Sarah on top of her game had all answers to all my questions very welcoming, clean units very convenient easy access to any units I enjoyed being their customer for the time I was renting the units and if I ever needed an extra storage I will come back to this facility
August 22, 2018
Sarah and her team provided excellent and courteous service from the first phone call to the moment I locked the unit after storing my items. I highly recommend.
August 14, 2018
We decided at the last minute before a renovation project that we needed to move some of our belongings out of harm's way. We went on line, signed up and within an hour we were moving items into our cube! Manager Sarah Cox was so welcoming and helpful, and we couldn't be happier or feel more secure than we do at CubeSmart Lorton!
August 13, 2018
Great storage place. Great service at the facility.......................................................
August 13, 2018
This storage facility is the best I have ever used and the customer service could not have been any better. I want to personally thank Sandra Cox for making my storage experience such a pleasant one
August 7, 2018
The staff was friendly, warm, and understanding of your time constraints.
August 1, 2018
Cari was extremely helpful, even when the systems went down. It was as quick as possible to get started. The units are clean and easily accessible. Updated review coming after my lease.
July 31, 2018
The best customer service I have experienced from a business in a while.
July 23, 2018
The two ladies in the front office were extremely professional, kind, and very eager to help me with my storage needs. You don't see customer service like that everyday. They explained how Cube Smart services work, my billing options, and took me on a thorough tour of their facility. The storage unit & grounds were very clean, tenants have convenient access before and after business hours, all areas are well lit, the elevator is spacious and in great working order, and all tenants have a unique office applique placed on their unit lock to ensure that they have been through the proper process. Security is addressed on many levels. I know that my items are safe at Cube Smart. I'm glad that I chose the Cube.
July 22, 2018
Lorton Cube Smart team is great. Always professional and always kept the facility in great condition.
July 16, 2018
great place to use , friendly and clean ... will always use them in the future
July 9, 2018
I had reached out to management, about some things. Jennifer in management made sure all things were taken care of. Very nice. It's a nice place and I feel COMFORTABLE with my things there.
June 4, 2018
Great facility and Cari was amazing! Thank you for the care and time.
April 28, 2018
CubeSmart is a "Great" self storage facility. It is convenient to where I live and the ability to get there at different times is fantastic. Very good security and great people working there. I had to move to a large unit and more things that I need to store.
March 28, 2018
I will recommend anyone to the Lorton, VA location.
March 24, 2018
Steve is outstanding. Extremely friendly and helpful. He was very accommodating in helping me choose the right size unit for the right price. I appreciate that he wasn’t going for the biggest sale, instead what was in my best interest. The facility is immaculate! I’ve already referred a friend to another location because of the great pricing and offering a free truck!!
March 17, 2018
I couldn't of been happier! The facility is easily accessible, very clean, and the staff professional, helpful, and friendly! I would definitely rent a unit there again! I recommended this location to a friend and she just rented one!!
March 6, 2018
I upgraded to a larger unit, Cari was very helpful.
February 15, 2018
Hands down the best storage company by far , cleanest facility and their climate controlled cubes are awesome and the staff is very friendly especially Mr. Steve.
January 16, 2018
The facility is always clean, and the staff is always pleasant to work with and very helpful! Excellent renting experience!
January 16, 2018
As a first time storage renter I was attracted to this CubeSmart because of its online prices/discount, appearance and the convenience of this facility. The unbelievable friendliness and patience of the staff. However, I had visited another CS before this location and was greeted the same way. The truck rental for this location is steep for 4 hours.
January 15, 2018
Well managed, clean and safe storage facility with convenient location and hours for office and access to spaces. The staff are always very professional and friendly and have gone out of their way to help make my recent move easier and less stressful.
January 9, 2018
Mr. Chisolm helped me out tremendously by suggesting ways that I can reconfigure my storage unit. I really appreciate both him and his staff always pleasant attitude and patience with me. I normally have a million questions. Thank you.
December 18, 2017
Steve and the team at the Lorton have been really wonderful, truly go the extra mile to help their customers. Steve helped me keep the introductory rate I'd initially received after I had to delay my start date until after the promotion expired, which was clearly not easy but he persisted. He also helped me immediately rent another unit right next to my main one when it became clear all my stuff wouldn't fit - while movers were waiting to move it in. We had another unit in about 5 minutes and finished up. They've also called to remind me to update my credit card after the number changed so I wouldn't receive a late fee charge, which I really appreciated. They really do take great care of their customers!
December 16, 2017
The staff at this Cubesmart location were super helpful in getting us set up immediately with the space we need. I would recommend this location to anyone considering the need for extra storage for any length of time.
December 5, 2017
I had a great experience renting a cube at this facility. Customer service was prompt, friendly and efficient.
September 6, 2017
Staff and unit upkeep are great! Highly recommend!
August 27, 2017
The facility is clean, well-lit and well-managed by the staff working there. The facility and associates are so great I moved more things into a second unit. Keep up the great work!
August 15, 2017
Best in Area !!! Very clean and organize and easy acess
August 14, 2017
Very new facility in a great location. Space is perfect for our needs. Staff is friendly and knowledgeable. I felt great about leasing here from the start.
July 17, 2017
excellent service, very clean . only flaw finding carts
May 12, 2017
super friendly staff. Immaculate facility. Highly recommend!
April 3, 2017
Great location. Friendly and helpful staff and most importantly, the ability know our items are well protected with sprinklers and alarm system. Easy to access and ready to take on customers. We were extremely happy to be customer #1 at this location and get our basement & garage freed up for other things.