a year ago
4.8 out of 5
You know how it pays to measure twice and cut once? I did this more than a few times with the online service staff and yet I still somehow was debating EXTRA charges with the counter guy who had an answer for everything about why I'm being charged but NOT for how he would compensate me for the misinformation. For example, the round locks we've all been using for storage units CANNOT be used here. You must "purchase" a lock from them that is "special". Nobody said this nor could I find it online. Luckily, a man was moving out and gave us his! So, like your cable or phone bill, BE AWARE!
Outside this, the place is clean, music in the building totally rocks and they have large carts to help you move in. You DO NOT need to bring a dolly!
The online service is extremely helpful but again, BE AWARE, of the $3.95 fee tagged onto your bill if you pay over the phone or by email. If you set up your acct to pay monthly, it's waived.
Knowledge is Power!