December 22, 2019
Staff is very friendly and knowledgeable about the units and equipment
November 24, 2019
My family decided we needed a storage unit for those items we want to stop looking at, but need. I found a few local storage facilities through an online search, CubeSmart looked clean, new, and accessible from their reviews and photos. I called them and from start to finish, the phone call took less than 5 minutes.Once we physically got to the unit with all of our belongings in tow, I sat with a very friendly, funny and knowledgeable Rep who walked us through getting the right size and all the details - she even walked us to the unit to view before we signed the dotted line. The process of signing the lease and setting up payment took less than 10 minutes and we were in! This place is clean, very organized and the hours of access are great: 6am-10pm EVERY DAY! The prices don't even compare to other storage units which are dirty and look like they would flood easily. For the price of this unit, we doubled the space we were going to settle on at a different place. Thank you CubeSmart for the quick, easy and affordable unit!
March 27, 2019
I have been extremely happy with Cube Smart in Greenfield MA. I would recommend them to anyone!
March 12, 2019
I went to lease a 5'x5' storage unit, and Liz in the office did a great job. Everything was clear, concise and quick. Thank you
November 27, 2018
No issues at all very nice and clean staff was very friendly
November 27, 2018
I rented a small storage unit for 2 years at this location. The unit was clean, the property was clean and organized. I had zero problems every time I went in, and renting and closing out the unit was quick and easy. Zero signs of mice or other critters in my unit when we were emptying it and that was after it sat full for 2 years! I'm only moving out because I no longer need the storage unit.
November 14, 2018
The units are nice and clean unfortunately they are more expensive than other storage places in town.
November 9, 2018
Staff was very helpful. Place very clean and access simple and convenient.
November 6, 2018
we have only been renting for a month. It is a little early to give a more informative review. The staff we have dealt with have been great.
September 28, 2018
I was especially pleased with the vigilance around security. It was most important to me because I did not live in the area. Top notch customer service.
September 9, 2018
The Prices are way to high, and I get a late notice even before the first of the month! I have had 2 storages for almost 10 years. Being in the military it was convenient to have a place to just leave things without worrying. But when the storage was purchased by Cube Smart that all changed and if not for Kelly at the greenfield location I would have left long ago, I currently have kept 1 storage unit but will be getting rid of that also due to the lack of the company Honoring the Original contract I signed. I do recommend anyone to contact Kelly if you have issues with this company the lack of common sense or ability or want from other employees at this company is staggering. Thank You Kelly for being you and showing me and mine that you appreciate our business and making it easy so its one less thing I have to worry about! I do recommend to my military friends all the time to see her regarding storages, if she were to leave this company that recommendation would stop! She is an asset to this company. And I hope the company realizes what they have.
July 29, 2018
Great facility, incredible customer service, but expensive
June 29, 2018
This storage facility is on the outskirts of town, so it wasn't the most convenient for me. But the customer service was so attentive that I would go back if I needed storage again. As just one example, on one visit to my unit I dropped a small piece of camping equipment and drove away without realizing it. A fellow renter turned the item in to the office. A Cubesmart staff member went through the trouble of looking through the security footage in order to see who had been to their unit that day. Seeing I had been at my unit, she called me to let me know about the lost item -- and on her cell phone, no less, because there was a problem with the office phone that day!
May 12, 2018
Easy access and excellent customer service. Liz in Greenfield really knows her stuff and worked some great deals for us.
April 28, 2018
When I needed a unit they had one for me and at a discounted rate.
April 20, 2018
Love this storage unit! Will recommend to others!!!
March 9, 2018
I really enjoyed my storage and also I would like to give a high-five to Miss Kelly and the other young lady Donna they were great and they are good customer service and I enjoyed everything that they have done for me and thank you so very very much and God bless thank you bye
February 13, 2018
Is a great service. I appreciate the oportunity for renting. I will recomended to friends ando family coming front PR. Thank you.
January 31, 2018
Kelly, the manager of the facility in Greenfield/Bernardston is a great asset to your organization. she is considerate, down to earth and multifaceted in solving problems. I would suggest a portable rechargeable heat gun to unfreeze locks so you don't have to breath on them.
January 19, 2018
Kelly sawdy was awesome !! She’s very cari g and understanding Of my needs . Would definitely use them again!!