a year ago
Storage that is ABOVE and BEYOND Expectations
The outstandingly high level of customer service, attention to detail and pride is evident every time I drive through the gate. Amanda and Veronica are amazing!
Amanda was so thorough and prepared when I checked-in for the first time. The rental process was seamless and enjoyable. Veronica has kindly called me when I have not properly locked my unit, more than one time. The units are spotlessly clean and always have a dolly for loading that is easy to find. I was so impressed that I referred my Mom's Boyfriend and he is on the waiting list to store his RV trailer.
Examples of my high-level service experience include: prompt emails and communication confirming my reservation; couple of courtesy calls to let me know I did not lock my door properly, which was noticed on a daily walk-through; HAND-WRITTEN thank you note; Christmas card...