July 16, 2019
Great facility, clean, keeps my stuff safe and I love it.
March 11, 2019
I love dealing with the girls in the office. Great sense of humor and very oriented towards customer service. Both ladies are a wealth of knowledge and I am always treated professionally and dealt with timely.
January 10, 2019
The outstandingly high level of customer service, attention to detail and pride is evident every time I drive through the gate. Amanda and Veronica are amazing! Amanda was so thorough and prepared when I checked-in for the first time. The rental process was seamless and enjoyable. Veronica has kindly called me when I have not properly locked my unit, more than one time. The units are spotlessly clean and always have a dolly for loading that is easy to find. I was so impressed that I referred my Mom's Boyfriend and he is on the waiting list to store his RV trailer. Examples of my high-level service experience include: prompt emails and communication confirming my reservation; couple of courtesy calls to let me know I did not lock my door properly, which was noticed on a daily walk-through; HAND-WRITTEN thank you note; Christmas card...
December 1, 2018
Any needs I have had are met immediately. I am not moving out, I am moving up to a covered unit. Although I have found units are lower cost Amanda and staff make the money difference worth it to me. Thanks.
October 31, 2018
This facility was very helpful throughout every stage of my storage needs. All questions were answered in a timely fashion, and if I had to call off hours the call back was prompt. Would recommend this facility to my family and friends.
September 5, 2018
Veronica and Amanda were incredibly helpful in finding and booking exactly what we needed and when we needed it. We never had any issues with the storage unit and will use cube smart if we ever need to store anything in the future. Very impressed with the care the staff takes!
August 26, 2018
Great customer service! Clean facility! Great location!
August 26, 2018
While the location was a bit out of our way, the great staff made it worth it. The initial check-in was very easy and the facility was top notch. When it came time to move out, it couldn't have been handled any better by the staff. The two ladies are fantastic.
August 23, 2018
The staff were so helpful and were willing to help in any way they could. The facility is secure, clean, and convenient.
August 22, 2018
Everything was great. Only thing is maybe looking into prorating customers. I paid for a whole month at the end for only 2 weeks of used. Only needed storage for the summer til my daughter went move in to the dorms.
August 21, 2018
I rented two storage units prior to and after moving to College Station area. Primary reason for move out was that I found another unit much closer to my home that was more convenient.
July 21, 2018
The facility is very clean and well kept. I never had an issue with acces because you can get to your storage unit from 6am to 10pm. The ladies at the front desk were always ready and willing to help. I would rent from them again if the need came back.
June 15, 2018
Veronica and Amanda were great!! I’ve never had a storage unit and was a little nervous about putting my things in one. They assured me of all my fears. Awesome people!
June 13, 2018
Overall, I couldnt have asked for a better experience when it came to storage. The beginning process was quick and easy and my time there was just as satisfactory. The manager was very friendly and was always on top of everything. I got a hand written "welcome" card in the mail when I started and a "Thank you" handwritten card when I left. I moved out and couldnt tell them asap because the office was closed but the following day first thing in the morning I was given a call to verify that it was of my doing and nothing suspicious happened. I could continue but I think you get the gist. For the price and location I was satisfied and would use them again.
May 23, 2018
Amanda was extremely helpful with my move in as well as m move out. Even though it was her birthday, she was very cheerful and assisted me with cutting off my lock on a hot day. If I ever need storage again, this is the place I will use because of the price as well as the customer service I received.
May 4, 2018
Angela was very helpful today assisting me as I got a storage unit rented. She helped me set up automatic payments so I won't ever miss and even told me how I could get a month free for referring a friend!
April 4, 2018
Excellent Customer Service - Contacted me back the same day I inquired! A clean, secure facility that is located in an area that is not congested with traffic.
March 2, 2018
Amanda was great to work with. What was told to us initially, she followed through on.
February 22, 2018
The customer service in this place is the best I have ever seen for a storage facility and one of the best I've come across for any business. They are friendly, knowledgeable, and happily go the extra mile. I'd highly recommend them.
February 9, 2018
Great people and they try to be accommodating to needs.
January 27, 2018
Thoroughly enjoyed talking with the people at cubesmart while I was there. They were all helpful, personable and welcoming. Not only that but if you were to need anything, they are quick to answer your call or call you back when they become available. They care about your business and it shows.
January 22, 2018
Awesome staff and very clean units. I had a climate controlled and a non climate controlled.
January 10, 2018
Fast and speedy service. They were knowledgeable and willing to help me with my questions and needs. Fantastic customer service!
January 7, 2018
Friendly, helpful in every way. Hard to find that level of customer service. Would highly recommend.
January 6, 2018
Service is great, units clean parking good. A little pricey but overall a good storage.
October 17, 2017
Amanda is an amazing y very friendly lady. She was very helpful with me. At this time, she was on pain walking around; but it did not stop her service to do the best for me. Thanks Amanda!
June 1, 2017
My move-in was very easy! The energy of the staff made me feel at home. The facility was in top-notch shape. I am very pleased with my experience at this location!