Reviews of This Facility

Great facility

Star rating 4 out of 5

March 23, 2020

Awesome place to get a storage unit. But could have better hours of being open.

Nice clean looking storage

Star rating 5 out of 5

March 20, 2020

Staff was very friendly. I enjoyed the quick service. Only thing I did not like was being forced to get insurance.

Friendly staff, helpful, clean and secure facility.

Star rating 5 out of 5

March 20, 2020

Friendly staff, helpful, clean and secure facility.

Cool storage facility for musicians!

Star rating 5 out of 5

February 4, 2020

I play drums in my unit that is outside, it is pretty great that no one cares. 10/10 would recommend!

It. Good self storage facilities

Star rating 5 out of 5

December 5, 2019

It’s great self storage facilities I will till my friends to go there

Great so far!

Star rating 5 out of 5

November 11, 2019

The process for acquiring a unit was very smooth. The staff was very helpful.

Hannah is a great manager!!!

Star rating 5 out of 5

July 22, 2019

Hannah is so nice and provided such a great customer service experience! She rocks!

Customer Service Made The Difference

Star rating 5 out of 5

July 17, 2019

Moving can be stress full and having to use a storage unit to put your belongs that you can't fit into your new home for the time being adds to that stress. So when looking for a storage unit location the people work there make all the difference. And at this location, they are great, super friendly and helpful. They understood just what I needed and wanted and got it for me. And when I needed a second unit they were right on top of it and made sure to find one to accommodate me and is very close to the first one I got. Set it so that they taking care of them is simple and easy like they are not two units but one. Great teamwork and friendly faces. I would refer them to family and friends.

Reasonable pricing, clean and good customer service.

Star rating 4 out of 5

July 6, 2019

I only have two negative comments about Cube Smart. The first is that the contract can only be in one person's name even when married. The second is that I was not told that insurance was required when I made the reservation so when my husband arrived to check in and was told we had to have proof of coverage beforehand he paid a policy. As soon as I was informed, I contacted our agent who provided a declaration page showing we had coverage within the hour directly to the store. Even though all of this took place on the day of check in, we were NOT refunded or credited for the unnecessary policy CubeSmart offers.

Clean Very nice.

Star rating 4 out of 5

July 1, 2019

Sherri was very helpful and professional in helping getting the setup.

Terrific customer service on Memorial Day!

Star rating 5 out of 5

May 27, 2019

I was in the facility asking some questions - my boyfriend is wanting to get a storage unit. Hannah was amazing providing the information we were seeking and answering our questions! She made sure we had all the information we needed and helped us make plans for our next steps. Thanks Hannah!

Absolute best staff both in store and over the phone

Star rating 5 out of 5

April 3, 2019

Recommend............ Convienant, helpful and nice

Excellent facility

Star rating 5 out of 5

February 8, 2019

Thank you OLathe facility for always answering all my questions and keeping everything so clean and secure.

Amazing Customer Service

Star rating 5 out of 5

January 3, 2019

I initially reserved a storage unit on the CubeSmart website; within 30 minutes of my reservation I got phone calls periodically throughout the day for the unit. The calls weren't too much and they made me feel like I was an appreciated customer. I was helped by a nice woman named Alice. She was very descriptive with everything my storage unit had and was very easy to understand and communicate back and forth with. She had me in and out of the storage unit within 15 minutes upon arrival. It was such good customer service that I thought about it and talked about it with friends and family for days. Alice not only made me feel appreciated, she also helped me understand the process fully. She helped me lock my unit, and also helped me open the door with my code so I would be able to get in and out with ease. I know, with just that experience and customer service Alice had to offer, I would never chose another Storage facility. Also, I have to add in. Besides from the untouchable customer service, I received a very clean and nice unit. It's easily accessible from the parking lot. I can't wait to spend many years here, especially knowing my items are safe and won't get damaged.

Outstanding service and facility.

Star rating 5 out of 5

November 30, 2018

Michelle McKee at the Olathe, KS facility was outstanding. Great new, clean and secure facility at a good price.

Great facility

Star rating 5 out of 5

November 23, 2018

We picked this facility because of the location but we were very lucky to find it was so clean, the staff was great, and we always felt our stuff was safe and secure. I highly recommend it for a great storage experience.

Your staff provided excellent service. I'm very appreciative of how they bent over backwards to work with us.

Star rating 5 out of 5

November 20, 2018

Your general manager at this store was extremely helpful and very courteous.

Best facility in the Kansas City area

Star rating 5 out of 5

November 19, 2018

The facility was always clean and easily accessible. The staff was courteous and always willing to help. Overall, we had a very pleasant experience and would recommend this facility to anyone needing extra storage.


Star rating 5 out of 5

November 4, 2018

This place is great. Staff is very friendly and they provided great customer service. I will definitely use this place again.

Amazing storage facility

Star rating 5 out of 5

November 2, 2018

The staff has been very professional and friendly from day 1. They alerted me immediately when I hadn't properly locked my unit and walked with me to assure it was properly secured. The location is perfect and it's the cleanest storage facility I've ever used. I highly recommend them.

Great staff and very clean facility

Star rating 5 out of 5

September 22, 2018

We had a great experience! Everything was clean and the staff was great to work with.

Never experienced anything like it!!!

Star rating 5 out of 5

August 30, 2018

This was certainly an amazing surprise! This is way more than a storage facility. The management and customer service were friendly and exceptionally efficient. THEY LISTEN. They watch over your unit like it is their own. I thought I had my unit secured with my lock but I had not connected it properly. They called me several times trying to reach me until I went to the unit to correct my error. We moved out of our unit after hours on a Saturday evening and were not able to contact the office to let them know. Sunday morning I received a call to make sure we had emptied our unit and were ok. I love these people. It was a wonderful experience.


Star rating 5 out of 5

August 22, 2018

I will always use this facility as needed!! The personal was ABSOLUTELY FANTASTIC POLITE FRIENDLY KIND AND HELPFUL!!

Michelle in Olathe is the BEST!!

Star rating 5 out of 5

August 15, 2018

Great location , great price and very clean facility.

clean and secure facility. easy access as well to the units.

Star rating 5 out of 5

August 13, 2018

the security is great with all the cameras, climate control is perfect and facility is always clean

Great self storage fact with very friendly customer service.

Star rating 5 out of 5

August 10, 2018

Great experience. Highly recommend. ++++++++++++++++

Cube Smart the Smart Way to Store Your Stuff

Star rating 5 out of 5

July 31, 2018

Not that I like to have so much stuff that it has to be stored, but I recently got married and my husband and I were merging our things into one house, being older adults and having already raised our children we had accumulated a lot of stuff, we needed time to go through things without having to climb over things. Cube Smart was the perfect place to store our things we did not want damaged by weather or varmints. It was clean, secure, and the best place to store things, If there was a day or two we needed to delay payment they were understanding, receiving their reminders were helpful and their response time was excellent. Overall great place and people!

A very easy and secure experience! Clean and affordable!

Star rating 5 out of 5

July 28, 2018

I highly recommend Cube Smart if you need a place to safely store possessions. The staff was courteous, the process simple and the checkout streamlined.

Very helpful staff. Clean and easy access.

Star rating 5 out of 5

July 21, 2018

Great staff. Very clean with easy access. Excellent security.

Super clean units, nice people, it's pretty awesome.

Star rating 5 out of 5

July 9, 2018

I came in on day that wasnt my best. Actually not great at all and even though i was a hot mess they treated me with respect and were very sweet. It made it that much easier.

Good customer service the few months we used!

Star rating 5 out of 5

May 21, 2018

Helpful and accommodating, very pleasant staff. Made our move from Texas uncomplicated. Very clean and secure.

Great place and rates. Very accommodating

Star rating 5 out of 5

May 18, 2018

Great place and rates. Very accommodating. Would use again the next time we put our home on the market.

Great self storage facility

Star rating 5 out of 5

March 17, 2018

Like location and ease of getti g in and out. staff is friendly and helpful.

Amazing will use it egain

Star rating 5 out of 5

March 11, 2018

Management is super profesional and helpful,love it

Great, but wish closer to where I had to move.

Star rating 4 out of 5

March 3, 2018

3 hours away from where I now live...till I get a vehicle to move property.

Great facility!

Star rating 5 out of 5

March 2, 2018

Kim is awesome! Not a fan of Dave...but I can avoid him. The facility is very clean and easy to get around even on the 2nd floor.

Awesome facility, great people!

Star rating 5 out of 5

February 19, 2018

I needed a place to store my entire household between selling and buying a home. CubeSmart was a great choice! The cost was a great deal for the exceptional value. The facility was always secure and well lit, and the staff were amazing at every step of the process. I highly recommend CubeSmart.

Great New Storage

Star rating 5 out of 5

September 11, 2017

CubeSmart is Great new storage with competitive rates. Only downside is they don't have there Moving truck licensed yet so clients can't use it.