March 23, 2020
Awesome place to get a storage unit. But could have better hours of being open.
March 20, 2020
Staff was very friendly. I enjoyed the quick service. Only thing I did not like was being forced to get insurance.
March 20, 2020
Friendly staff, helpful, clean and secure facility.
February 4, 2020
I play drums in my unit that is outside, it is pretty great that no one cares. 10/10 would recommend!
December 5, 2019
It’s great self storage facilities I will till my friends to go there
November 11, 2019
The process for acquiring a unit was very smooth. The staff was very helpful.
July 22, 2019
Hannah is so nice and provided such a great customer service experience! She rocks!
July 17, 2019
Moving can be stress full and having to use a storage unit to put your belongs that you can't fit into your new home for the time being adds to that stress. So when looking for a storage unit location the people work there make all the difference. And at this location, they are great, super friendly and helpful. They understood just what I needed and wanted and got it for me. And when I needed a second unit they were right on top of it and made sure to find one to accommodate me and is very close to the first one I got. Set it so that they taking care of them is simple and easy like they are not two units but one. Great teamwork and friendly faces. I would refer them to family and friends.
July 6, 2019
I only have two negative comments about Cube Smart. The first is that the contract can only be in one person's name even when married. The second is that I was not told that insurance was required when I made the reservation so when my husband arrived to check in and was told we had to have proof of coverage beforehand he paid a policy. As soon as I was informed, I contacted our agent who provided a declaration page showing we had coverage within the hour directly to the store. Even though all of this took place on the day of check in, we were NOT refunded or credited for the unnecessary policy CubeSmart offers.
July 1, 2019
Sherri was very helpful and professional in helping getting the setup.
May 27, 2019
I was in the facility asking some questions - my boyfriend is wanting to get a storage unit. Hannah was amazing providing the information we were seeking and answering our questions! She made sure we had all the information we needed and helped us make plans for our next steps. Thanks Hannah!
April 3, 2019
Recommend............ Convienant, helpful and nice
February 8, 2019
Thank you OLathe facility for always answering all my questions and keeping everything so clean and secure.
January 3, 2019
I initially reserved a storage unit on the CubeSmart website; within 30 minutes of my reservation I got phone calls periodically throughout the day for the unit. The calls weren't too much and they made me feel like I was an appreciated customer. I was helped by a nice woman named Alice. She was very descriptive with everything my storage unit had and was very easy to understand and communicate back and forth with. She had me in and out of the storage unit within 15 minutes upon arrival. It was such good customer service that I thought about it and talked about it with friends and family for days. Alice not only made me feel appreciated, she also helped me understand the process fully. She helped me lock my unit, and also helped me open the door with my code so I would be able to get in and out with ease. I know, with just that experience and customer service Alice had to offer, I would never chose another Storage facility. Also, I have to add in. Besides from the untouchable customer service, I received a very clean and nice unit. It's easily accessible from the parking lot. I can't wait to spend many years here, especially knowing my items are safe and won't get damaged.
November 30, 2018
Michelle McKee at the Olathe, KS facility was outstanding. Great new, clean and secure facility at a good price.
November 23, 2018
We picked this facility because of the location but we were very lucky to find it was so clean, the staff was great, and we always felt our stuff was safe and secure. I highly recommend it for a great storage experience.
November 20, 2018
Your general manager at this store was extremely helpful and very courteous.
November 19, 2018
The facility was always clean and easily accessible. The staff was courteous and always willing to help. Overall, we had a very pleasant experience and would recommend this facility to anyone needing extra storage.
November 4, 2018
This place is great. Staff is very friendly and they provided great customer service. I will definitely use this place again.
November 2, 2018
The staff has been very professional and friendly from day 1. They alerted me immediately when I hadn't properly locked my unit and walked with me to assure it was properly secured. The location is perfect and it's the cleanest storage facility I've ever used. I highly recommend them.
September 22, 2018
We had a great experience! Everything was clean and the staff was great to work with.
August 30, 2018
This was certainly an amazing surprise! This is way more than a storage facility. The management and customer service were friendly and exceptionally efficient. THEY LISTEN. They watch over your unit like it is their own. I thought I had my unit secured with my lock but I had not connected it properly. They called me several times trying to reach me until I went to the unit to correct my error. We moved out of our unit after hours on a Saturday evening and were not able to contact the office to let them know. Sunday morning I received a call to make sure we had emptied our unit and were ok. I love these people. It was a wonderful experience.
August 22, 2018
I will always use this facility as needed!! The personal was ABSOLUTELY FANTASTIC POLITE FRIENDLY KIND AND HELPFUL!!
August 15, 2018
Great location , great price and very clean facility.
August 13, 2018
the security is great with all the cameras, climate control is perfect and facility is always clean
August 10, 2018
Great experience. Highly recommend. ++++++++++++++++
July 31, 2018
Not that I like to have so much stuff that it has to be stored, but I recently got married and my husband and I were merging our things into one house, being older adults and having already raised our children we had accumulated a lot of stuff, we needed time to go through things without having to climb over things. Cube Smart was the perfect place to store our things we did not want damaged by weather or varmints. It was clean, secure, and the best place to store things, If there was a day or two we needed to delay payment they were understanding, receiving their reminders were helpful and their response time was excellent. Overall great place and people!
July 28, 2018
I highly recommend Cube Smart if you need a place to safely store possessions. The staff was courteous, the process simple and the checkout streamlined.
July 21, 2018
Great staff. Very clean with easy access. Excellent security.
July 9, 2018
I came in on day that wasnt my best. Actually not great at all and even though i was a hot mess they treated me with respect and were very sweet. It made it that much easier.
May 21, 2018
Helpful and accommodating, very pleasant staff. Made our move from Texas uncomplicated. Very clean and secure.
May 18, 2018
Great place and rates. Very accommodating. Would use again the next time we put our home on the market.
March 17, 2018
Like location and ease of getti g in and out. staff is friendly and helpful.
March 11, 2018
Management is super profesional and helpful,love it
March 3, 2018
3 hours away from where I now live...till I get a vehicle to move property.
March 2, 2018
Kim is awesome! Not a fan of Dave...but I can avoid him. The facility is very clean and easy to get around even on the 2nd floor.
February 19, 2018
I needed a place to store my entire household between selling and buying a home. CubeSmart was a great choice! The cost was a great deal for the exceptional value. The facility was always secure and well lit, and the staff were amazing at every step of the process. I highly recommend CubeSmart.
September 11, 2017
CubeSmart is Great new storage with competitive rates. Only downside is they don't have there Moving truck licensed yet so clients can't use it.