January 19, 2019
Each units should have some ladders under the top units.
December 8, 2018
Very clean facility great. Customer Service never had an problem.
November 25, 2018
I have two CubeSmart units, one here and one in Gaithersburg. This one is clean, secure, and the customer service is great. However, there are never enough rolling carts to move our stuff, we always have to wait for one or just carry everything. This is such an easy thing to fix, I don't know why they don't get more. The neighborhood is pretty rough, so we only come during daylight hours.
November 9, 2018
I love the cleanliness of the unit, excellent customer service.
November 8, 2018
Latisha Smith is THE BEST customer service rep. She is helpful, knowledgeable, and upbeat and personable. I can't say enough good things! The facility itself is very clean and easily accessible.
November 1, 2018
I called to inquire about my storage fee going up and the customer service rep was rude. So I'm really thinking about taking my things out of your storage and go elsewhere. I didn't get a letter in the mail. I got a text about 2 weeks ago. I explained this to her and she didn't want to here it I still don't know why my storage fees where increased.
October 23, 2018
My experience was good, unit was clean customer service good. THANK YOU
September 17, 2018
Friendly and knowledgeable employees Good price for the size of my unit
September 4, 2018
The only issue I've had is that when leaving you have to be very careful. There's an auto shop across the street and you better hope they see you coming out. They move a lot of cars very fast. The location of the exit is the only issue I see. I still gave them 5 stars because that's not their fault.
September 2, 2018
Rico the manager made our life so easy. We can't thank him enough.
August 23, 2018
Nice place, fair prices, their staff is the best, they are caring and try to help with everything
August 13, 2018
Every thing was easy and wonderful. Starting with the excellent customer service from both Rico and the sweet lady working the front office. They both went above and beyond the call of duty to make sure my summer storage needs were properly accommodated. The Unit was clean and reasonably priced. I would definitely use this facility again!
July 26, 2018
Cube storage is secure well lite, I feel very secure when going to my storage unit. The facility is very clean. The customer service is great!!
July 22, 2018
Went to 2 other facilities before going to CubeSmart. Service was great & I was pleased with the thorough information and tour of the facilities.
June 22, 2018
I am currently transitioning from one state to another and my experience was nothing short from good customer service. I reserved the unit online and was able to look at it. After doing so it only took maybe less than 10 mins for my lease to be drawn up and I was able to move everything in with no problems. Thank you Frankie!
June 13, 2018
The location is great for me. I'm glad that cubes was open on Memorial Day because I forgot about the holiday when I decided to move. The staff was very friendly and helpful from the time I came in till the time I left. Location is clean and very bright. It's way better than the last storage place I used.
June 9, 2018
I will most definitely be back to store my belongings here next summer. I was given a storage unit on short notice and the staff here were so kind and helpful, especially Ms. Sarah. She made me feel at home as soon as I walked into the door. She is truly a gem. I was given a wonderful unit space for a great price!!
June 3, 2018
Exceptionally clean and well maintained facility!!
May 30, 2018
Sarah Cox was helpful and very kind. Amazing rep!!
May 21, 2018
The people working there were super helpful, although my check in process did take quite a long time. Great security and easy lift access. The only thing is the area is pretty sketchy so being there at night is a little dangerous, but the facility itself is super safe.
May 13, 2018
good customer service and a clean environment and I was relaxed and felt safe my property was in good hands
May 1, 2018
First, I love the friendliness, customer service and professionalism of the staff. Secondly, this location is very convenient for me. Lastly, I love the cleanliness of this location. If I or anyone else is in need of storage, I would highly recommend this place.
April 10, 2018
Everyone was nice, polite and helpful. My husband and I felt very valued. I will always rent from cube smart.
March 27, 2018
The HELP I received with the type of storage, boxes and etc. was sooooo great one less headache, Thank God pain free
March 19, 2018
The staff are always very friendly and helpful. The facility is very clean. This is perfect for my needs.
February 12, 2018
This was an awesome experience. Weather had not damaged my goods and I loved the security of the units.
January 22, 2018
Sara made my experience so awesome. Any question I had she answered and she made me feel like cubesmart only customer rather than another number.
November 4, 2017
The customer service support at Cube Smart on Kenilworth Avenue in the district was awesome. The staff was knowledgeable and helpful