January 6, 2019
Clean .great facility. Great customer service. Excellent organization
December 3, 2018
They were very understanding and they try their best to accommodate you as much as possible. The guy in the store was really nice as well. The storage was new and everything was clean. I had no problem going there. The only think I would like to change it possibly making it 24 hrs to access my things because I would forget to get something that I would need the following day.
December 3, 2018
Mine was a short term lease. It was processed same day and I was able to move into the unit. It was clean,well lit and secure.
November 30, 2018
Awesome managers make the place run smoothly and the facility is super clean.
November 21, 2018
your store manager was kind and very help His name is Gill Lemus and should be considered a valued representative of your company. This facility is located on 5th Ave in Bayshore NY. Thank you again
November 7, 2018
I am very happy I chose cubesmart to store my belongings. The manager Gil at the Bayshore, NY location was exceptional and very efficient in the leasing process.
October 31, 2018
I would use this facility again. It was clean and secure.
October 10, 2018
Great clean location with helpful caring staff. Associate Gill is very helpful in going above and beyond.
October 8, 2018
very happy great facility, friendly, recommend to others
October 6, 2018
1) Timed Lights are an issue, several times, the lights turned off in the middle of moving items causing concern of injury. Perhaps place a reminder/notice all around stating lights are timed, will power off if no motion detected in "x" amount of minutes... 2) this location only has 2 bays. I do feel I have to wait many times for others to move out of the way. Delays me and others as well. 3) Another loading bay would be great or another doorway that can be accessed helps. 4) Storage insurance... pricing is misleading due to additional insurance cost your forced to take increasing monthly cost.
October 2, 2018
It was easy to get into and very cool. They have their priorities straight . Very clean and smells good. Good a/c and heat , a very comfortable place to store ur things.
September 29, 2018
Very nice and clean place recommend it to everybody
September 2, 2018
The gentleman that was helping me was extremely awesome he walked me around the facility while making jokes and while I was moving out there was an annoying customer saying unnecessary things and the gentleman helping me I believe his name was Gil was so calm about and got everything resolved on both ends good stuff keep it up
August 19, 2018
Very clean. Wonderful staff. Great customer service.
August 18, 2018
We ended up using CubeSmart due to a home construction delay. It was fantastic. The temperature control was a huge bonus during the hot & humid summer months. The terms of rental were clear upfront and the space was very clean. We hope to never need storage again but if we do we will use CubeSmart.
July 11, 2018
I was disappointed that I was not given any pro rate because my last months usage was for only 5 days.
June 27, 2018
First time renting a storage unit and loved it. Great experience with cube smart.
June 18, 2018
I appreciate everything about the facility, especially the staff
May 20, 2018
staff was very friendly. very clean place. a lot of security.
May 20, 2018
I would use this storage facility again, if the need arises. Gil, Joanna & Dani, all exhibited a courteous and professional level of service. The storage facility is well maintenanced, and affordable. I also appreciated the level of security they provided.
May 13, 2018
Very easy to rent a unit and to close it out. Buildings were neat and staff was pleasant to deal with.
April 5, 2018
My first time using a storage facility. Yelp told me to come here. Great customer service. Fast and easy. They answered all questions. Had no inconviniences. Thank you for all your help bay shore cube smart!
March 8, 2018
I was really satisfied with the help we received .
January 28, 2018
I was very lucky to have my things stored at this facility. It's clean and safe . The customer service I received was amazing . I felt comfortable and whatever I needed help with I got that help . The guy that was always lending a helping hand was Gil. He took his time to explain everything to me was there when I needed a helping hand and all questions he answered , it was closing time one night I was there and he even stayed back for a little while bc I was a little nervous being there by myself . I would definitely go back to this facility if I ever needed to store my belongings and I would also recommend cubesmart as well .!
December 11, 2017
great customer service... great access.. pricing a little high
December 8, 2017
I appreciate the professionalism and friendliness of the staff. They are very helpful and knowledgeable. My only problem is there are no carts available by the rear loading dock to shuttle items. There is one in the store office available for use when its open. After office hours does not provide the cart. Please provide your employees and patrons the tools needed to succeed in their mission.
November 4, 2017
It's a fully equipped storage facilities with everything you need.