March 29, 2018
Thank you so much for the experience. The unit I had was clean. My stuff remain secured. When I had a problem they fixed it right away.
January 8, 2018
The people at CubeSmart are always friendly. The grounds are clean and neat. Never any problems with the elevator. Walkways are always clear.
January 3, 2018
I am so glad I chose Cube Smart every one is very nice and they do not mind taking their time to explain any thing you May not understand and were very understanding when I had some problems with my bank and my payments would be late. But they explained how my account would be handled so i didn't lose the last things that I had left of my possessions after going through some hard times when i lost everything. I always recommend Cube Smart to everyone. THANK YOU CUBE SMART....,
December 13, 2017
Facilities are top notch, but as a senior on an income fixed by the government, there is a disconnect. I get paid the second Wednesday of the month, so I have a built-in late fee due to the inflexibility of Cubesmarts policy.
April 17, 2017
I have been customer for over 2 years and in that time the rent has gone up at least $10 every year - no improvements made to our facility and now we don't have anyone onsite to help us - we have to drive down the street to the other facility and then wait to have someone come back with us to help. I used to think this was a great location but have been thinking twice about it - the cost of $85 for the small space is not that cheap. I also have had issues every month for the past 5 months to log into my account. It says not right password / e-mail and then try to re-register it says no account found. I have to get on the phone every month to get password reset and no one knows why and then today I am told that my password (2 1/2 yrs old) is 1 digit too long - that they changed it to only 8 digits - so why didn't I get notice of change like the rent increase or someone from customer service tell me that before?
April 16, 2017
Storage facility is kept up well and is in a convenient location for our storage needs.
January 19, 2017
I like that this storage facility is close to home and is always available
June 10, 2016
I've had stuff here for a while and never any problems. Nice people all around and around.
June 19, 2015
James is a great manager, he's very helpful and friendly. He also has patients when it comes to me, because I seem to never remember the security code sequence to get in and out of the storage facility. He even fed me once when I was there hungry and tired from all the moving that I was doing. When I go there I look forward to seeing his smiling face.
May 18, 2015
James is the nicest guy! He is always polite and willing to help us out. I have no complaints at all!
January 7, 2015
People Are so nice and willing to assist you Without no problem.i am so pleased with this place.not a worry in the world about my stuff.i know its being cared for.
November 21, 2014
The staff is very friendly and accommodating I will already store with cube smart
August 27, 2014
I have had a few storage's in my time...but James one of the site managers has always went above and beyond to make sure all my storage needs are meet. He has the perfect personalty for any type of customer service job. or any type of managerial position. Anytime I paid my bill monthly, I would call the storage office and most of the time James would answer...although,everyone at my Cubesmart is great!!!
January 29, 2014
Great service and easy to get signed up. Good location, good layout. Reasonable rates. Just what I needed. Thanks!
December 11, 2013
They have good customer service. With a friendly and attentive staff