Rating Snapshot

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1-8 of 31 Reviews
  1. ★★★★★
    a year ago
    Great. Place
    Will recommend to family and friends its clean safe place
  2. ★★★★★
    a year ago
    Clean and easy access!
    5 start rating on: - courteous staff - very secure - super clean - very accessible loading/unloading zones! Keep up the great work, folks!! cons--Too many rules on the nicknames-posting to help you, so why the hassle?
  3. ★★★★★
    a year ago
    Fortress of security for my items!!
    the place is always clean, very accessible, and courteous staff. FIVE star outfit!!
  4. ★★★★★
    a year ago
    Great customer service
    Great experience the staff was very helpful and the facility is clean.
  5. ★★★★★
    a year ago
    Great storage
    They are clean and have great customer service !!!!
  6. ★★★★★
    a year ago
    Excellent in all regards.
    Everything was great. Great customer service. All questions answered.
  7. ★★★★
    2 years ago
    We picked a second unit that was too small, so had to switch to another unit.
    We chose a unit that was too small for all the stuff we had, so we chose another unit. There was some confusion on charges at the beginning but the call center sent a message to the local manager and they were suppose to contact us, but no one called us. Everything was corrected pricing changed and we are good with all that transpired.
  8. ★★★★
    2 years ago
    Overall good but some improvements could be made
    Things I like: I really like this storage facility and the customer service. I borrowed the truck when I was moving in, which saved me money and time looking for a truck and going to get one. Since they do offer this free service (and I assume consider that in with their prices), it would be nice if they had more than one truck as it is pretty much never available - however the service is nice to have available if you are one of the lucky ones who can get it when you need it. The staff was Always friendly when I talked to them. Things that could improve the experience: It would be nicer if the a/c was a little cooler - I am more likely to be cold than hot but I was always sweating when in the facility, even when I wasn't doing a lot of moving. Days where I was moving stuff around a lot, I wanted to die from the heat. A dumpster on the premises would also be a nice addition. A lamp broke that was in my storage unit and I had nowhere to put it - I had to put pieces of broken lamp into my car to take it to a trash off-site. Some people aren't willing to do that and just leave broken stuff behind. This is probably one of the biggest drawbacks I see to this facility. I had a lot of difficulty with the online payment system. I have two units and it would apparently sometimes pay one but not both or I would expect it to automatically pay and it didn't. This was a headache and very possibly user error, but it wasn't the most user-friendly payment system I've encountered.