December 4, 2018
Great customer service, never had a problem there. Easy access to the storage units.
November 29, 2018
I had a great experience from sign up to unloading in the storage facility.
October 28, 2018
Bri Hannah, the store manager was awesome! I'd never used storage before but she was very patient, professional and informative
September 13, 2018
Bri, Demarco, and Taylor are excellent. They know their business, they are professional and they are very helpful. It has been a pleasure.
September 4, 2018
The issue that I have with CubeSmart is the fact unless you sign up for automatic withdrawal you are charged to pay your monthly storage fee. This location was originally Trojan and I like it a whole lot better
September 1, 2018
But i wish they were 24 access for customer who got off at 530 pm
August 25, 2018
This was a great solution for my college student. We were able to find a fairly close storage facility for her belongings over the summer. The price was great and it was easy move in and out. The managers were very helpful in giving me additional information when I needed to rent a van.
August 10, 2018
Bri was great and helped me with my move in and move out! They explained everything up front, no hidden fees. The storage facility is secured and easy to access with your code and keys. They were very helpful and made my first storage unit experience easy =)
June 4, 2018
Customer service is great. Demarco and Bri over at Johnson Pkwy is always helpful and attentive to my concerns. Great conversations and they welcome you and treat you like family. Thanks for taking care of all my family members and my needs..
June 1, 2018
Bri and DeMarco at the Johnston Parkway 5066 facility in Cleveland did an excellent job of assisting me through the process of obtaining a rental unit. I was very impressed with their professionalism and knowledge; I really appreciated their confidence and skill.
March 31, 2018
CubeSmart, formerly Trojan when I signed up, provides a parking spot for my trailer at an affordable fee. The guys in the office are the best of the best in customer service, always looking out for you and friendly as friendly can be. I love this place.
March 25, 2018
One thing you need a garbage can outside for customer. But everything else was great great customer service it was clean insecure and I would want to rent from your in the future again
March 18, 2018
Demarco was funny and nice.. Very professional. The only thing is i think they should code the back door. Instead of it being just easy to open. Also i moved out of my unit early. And my balance was 35.00. I believe that should have been refundable to me.