a year ago
Love this place!
Great building, always very clean, always has cookies and coffee in the lobby. Customer service is almost always on point. I believe their names are Brian and David maybe, but they've always given me excellent customer service, always polite and smiling, asking if I need anything. Only complaint I have is with the Manager Tina. She's usually polite, but she's got kind of a stuck up undertone to it. And when I switched to a smaller unit, she told me it would be $99/month, then when I went to pay my bill the next month I was told the price for that unit is $102. And I switched the same day she gave me that price, $99 is what I agreed to. She also told me I was getting a $16 credit when they were actually taking $16 out of my credits. Now, maybe it was a misunderstanding on my part but she at least needs to be more clear on what she's telling me then because I feel duped.