April 17, 2019
Went into the storage building and in 30 minutes I had what I wanted, staff was extremely helpful!
November 19, 2018
The folks at the Cube Smart in Fallbrook were very friendly and always helpful whne i visited the facility
November 4, 2018
Cube Smart in Fallbrook sets it's self apart due to the excellent customer service provided by the staff. We have stored an RV as well as renting a storage unit. Storage facilities seem pretty much the same but the helpful and courteous staff in Fallbrook is the reason we highly recommend their facility.
October 8, 2018
I have been so pleased with the CubeSmart facility! I am confident knowing my storage unit is secure. Great staff too!
August 25, 2018
Cube Smart in Fallbrook is by far one of the best storage facilities I've ever experienced!! Aspen is ever helpful and supportive of our needs and requests and she is very patient and extremely clear in her guidance given. She calmly guides you through all of the details and leaves nothing to be uncertain. She is a role model of customer service. And Dominick is the model property manager who supervises with clearly set parameters and expectations -- he offers fair approaches to problems along with a very firm encouragement and support -- in other words , he helps find a fair resolution to any situation and yet still remain true to all contactual agreements made and company policies agreed to. I appreciate that compassion and integrity so much in a young manager!! I highly recommend Cube Smart when needing storage space in Fallbrook !!
August 3, 2018
I am very happy that I am renting a storage unit from CubeSmart in Fallbrook. The customer service was above my expectations along with the facility. I feel very comfortable storing my trailer here. I recommend this facility to family and friends.
July 6, 2018
They were quick and cheap. Very friendly and convenient.
June 9, 2018
Customer service is excellent. The packing products they offer are great, too--especially the dish kits.
April 22, 2018
If I ever need a storage I will be back thank you all
April 16, 2018
Aspen was on top of her game, gave me the options of two different storage units, I picked the one I liked best , she was very accommodating , I was in a sort of rush and she did everything with a lot of professionalism, I was very grateful for that.
March 15, 2018
We needed a couple of units to purge the house while selling it, worked out great.
February 26, 2018
We had sat down with the Dominic about renting a storage locker looking to take advantage of the 1st month free deal. We asked him if the deal would be available the following week. He let us know that it more than likely would be due to the deal having gone on for more than 3 months. We came back the next week looking to sign up the deal and unfortunately the deal had lapsed. Well Dominic went out of his way to work with his higher-ups to get us that deal back since he had made a promise to us that it would be available. We were able to get the deal and definitely recommend this location for any of your storage needs.
January 21, 2018
Notably, Jennifer was an incredible manager and she is no longer at this location. She was extremely accommodating and always helped in anyway that she could. Always had a smile! The new team isn't nearly as smiley or friendly, but they get the job done. They aren't super fast, walking slowly to my unit 3 buildings away from the office, eats up a bit of time - should use the golf cart to be quick for the customer.
January 6, 2018
Jennifer Morris is awesome she helped me start to finish with the whole set up ... Hook me up with great rate too !
November 4, 2017
I always receive a friendly voice when I call and I would recommend this facility should anyone I know should they need one.
April 13, 2017
I have zero experience with storage facilities; my knowledge is limited to watching "Storage Wars" years ago. So when I was moving and needed a storage unit, I started by looking online. CubeSmart had great reviews and their Fallbrook location supposedly had multiple "Jennifers" who were friendly, helpful, and customer-focused. Alright, I thought, let's give CubeSmart a shot. From identifying the right-size unit for my needs to helping me rent a truck, the Jennifers were both awesome. They were patient, knowledgeable, and answered all my questions. Their facility is very secure and the grounds are clean. The account set-up took a little while, but the Jennifers were incredibly professional and helpful throughout the process. I definitely don't want to leave my things in storage for too long. But for the time being, CubeSmart and the Jennifers represent the very best choice for my storage needs. Thank you!
April 6, 2017
2nd time I have used Cubesmart to store my RV. Each time management has been great. Though the facilities are not perfect, getting a large RV in and out of both places rather tough. The management at both really strive to make up for it. Jennifer was just great to deal with. Be more then happy to use Cubesmart again.
April 6, 2017
J- Morris is a Fantastic Manager and care taker of the Fallbrook CubeSmart .She is always helpful and with a smile. I fill very safe with storing my trailer here and so should you .
June 13, 2016
Great experience getting my first storage unit to rent. Jennifer was an amazing help. Defintely will recommend.
August 29, 2015
Friendly staff, good location, reasonable price what more could you ask for
June 1, 2015
Jennifer Morris is absolutely wonderful! She is very professional and knowledgable about all your storage needs. I have been with CubeSmart for many years and would encourage anyone to try them out!
October 15, 2014
When I am late, they don't hassle me, they simply and kindly remind me that my payment is due. I would recommend them to anyone. Thanks Cubesmart.
July 31, 2014
i have had a unit for a while. i have not had any issues. I have had trouble making my payment a few times but i let them know and they were very friendly and gave me a reminder.
July 2, 2014
Our representative was very attentive. He explained extra military protection to us, got us our discount without us asking, and showed us units that were on sale instead of just pushing us to the bigger sale.
February 8, 2014
I've rented from numerous other places over the years and the staff here is hands down the best. Jen and Tim are always professional and make sure I'm a happy customer. The storage area it self is kinda lacking in security fencing, but it does connect to the back side of a military base within sight of their guards.
December 9, 2013
I have used this self storage facility for almost a year and it has been wonderful. I appreciate the ease of access and the friendly service I receive. Thank You, Forever Milena
August 20, 2013
I called several other storage companies and Cube smart was the best priced and not only that but we have been storing things with them for just over a year now and the staff are amazingly helpful and knowledgeable!