April 13, 2017
I have zero experience with storage facilities; my knowledge is limited to watching "Storage Wars" years ago. So when I was moving and needed a storage unit, I started by looking online. CubeSmart had great reviews and their Fallbrook location supposedly had multiple "Jennifers" who were friendly, helpful, and customer-focused. Alright, I thought, let's give CubeSmart a shot. From identifying the right-size unit for my needs to helping me rent a truck, the Jennifers were both awesome. They were patient, knowledgeable, and answered all my questions. Their facility is very secure and the grounds are clean. The account set-up took a little while, but the Jennifers were incredibly professional and helpful throughout the process. I definitely don't want to leave my things in storage for too long. But for the time being, CubeSmart and the Jennifers represent the very best choice for my storage needs. Thank you!
April 6, 2017
2nd time I have used Cubesmart to store my RV. Each time management has been great. Though the facilities are not perfect, getting a large RV in and out of both places rather tough. The management at both really strive to make up for it. Jennifer was just great to deal with. Be more then happy to use Cubesmart again.
April 6, 2017
J- Morris is a Fantastic Manager and care taker of the Fallbrook CubeSmart .She is always helpful and with a smile. I fill very safe with storing my trailer here and so should you .
June 13, 2016
Great experience getting my first storage unit to rent. Jennifer was an amazing help. Defintely will recommend.
August 29, 2015
Friendly staff, good location, reasonable price what more could you ask for
June 1, 2015
Jennifer Morris is absolutely wonderful! She is very professional and knowledgable about all your storage needs. I have been with CubeSmart for many years and would encourage anyone to try them out!
October 15, 2014
When I am late, they don't hassle me, they simply and kindly remind me that my payment is due. I would recommend them to anyone. Thanks Cubesmart.
July 31, 2014
i have had a unit for a while. i have not had any issues. I have had trouble making my payment a few times but i let them know and they were very friendly and gave me a reminder.
July 2, 2014
Our representative was very attentive. He explained extra military protection to us, got us our discount without us asking, and showed us units that were on sale instead of just pushing us to the bigger sale.
February 8, 2014
I've rented from numerous other places over the years and the staff here is hands down the best. Jen and Tim are always professional and make sure I'm a happy customer. The storage area it self is kinda lacking in security fencing, but it does connect to the back side of a military base within sight of their guards.
December 9, 2013
I have used this self storage facility for almost a year and it has been wonderful. I appreciate the ease of access and the friendly service I receive. Thank You, Forever Milena
August 20, 2013
I called several other storage companies and Cube smart was the best priced and not only that but we have been storing things with them for just over a year now and the staff are amazingly helpful and knowledgeable!