May 5, 2017
There's not a lot of complexity to offering this service well ... that being said, this specific location (Morristown, NJ Cubesmart) has been nothing short of phenomenal. 99% of the time, I interact with nobody and there is no inconvenience involved when I need to stop by the locker or make a payment. The few times I've had to deal with people, they've been absolutely wonderful and strike me as having an honest "service is success" mentality. Good service, clean and secure storage (had things in for nearly 2 years now, no water has gotten in, no rodent problems that I've noticed, etc.), and convenient location within a mile or two from a couple of major highways (though I live nearby in town). All around good stuff, would do business with them again if needed (and will continue to use the service while needed for now). Quick edit: I actually locked myself in here one night, as at some hour the gates actually stop opening (makes sense). I called CubeSmart and spoke to someone in a call center somewhere that remotely let me out of the facility. Pretty cool, was definitely an "oh no" moment that could have been much worse if the company didn't have people available to let dummies like me and my friends out in the middle of the night.
March 30, 2017
Emerald was so helpful. She made the process quick and easy. I feel confident after speaking to her that my property is protected. Highly recommend!
February 5, 2017
Very convenient from my location. Facility is well maintained even in the winter. Have never gone to this facility without being able to access my unit.
October 19, 2016
The staff at the Morris County facility are wonderful. The units are clean and very easy to access.
July 28, 2016
Emerald is awesome!! :) Great, knowledgeable service!
June 10, 2016
Emerald from East Hanover, NJ is a pleasure to deal with! Morristown, NJ
November 29, 2015
The Morris Township Cubesmart location is convenient from all Morris County streets & highways. The staff is professional & exceptionally accommodating. The facilities are clean, safe & easily accessed. I have been a client here for 4 years & have never had a problem. Emerald is an amazing manager and client service guru. Frank goes out of his way to help everyone & make their life easier. Many thanks & endless applause!
May 12, 2015
Really excellent customer service at this Cube Smart. I am happy to have such a great facility so close to home.
November 16, 2014
Staff was super helpful and I like the storage space. The fact that it is drive up is even more of a plus!