November 6, 2018
Great service, really good units, clean, organized and friendly employees, I'm really happy and I recommend it to anyone.
October 30, 2018
I had a storage unit at this location for over five years, and seldom went to it. When the facility changed ownership a few months back, I didn't think much of it, since my contact with the staff had been minimal. The lock on my unit wouldn't open, and the staff who was there before the ownership change couldn't help because the owner took the bolt cutters and didn't bring them back. There was no further offer of help, and the then-manager just shrugged her shoulders. After the ownership change, I was pleasantly surprised when I called and the new manager, Julie Swider, said she could cut or grind the lock as long as I had valid identification. When I went there, I saw that the office had new and much more convenient hours - seven days a week - and that the property had been given a makeover. Julie was more than accommodating, and cut my lock. I've given up the unit, but if I needed storage space again, CubeSmart in Windsor Locks would be my first and only stop. The facility is well-maintained, convenient, and above all, Julie is a gem.
September 9, 2018
courteous, knowledgeable friendly kind and trustworthy. we felt comfortable that our belongings would be safe there