They explain everything throughly, they go over the rules, they take the time to show you around. And they make sure you understand everything before leaving.

Staff provided great in person and on the phone customer services!!!! Very thorough with information!!!! And very friendly!! Walked us through the facility to show us multiple units so we can choose what worked out best. Very patient as well.

Tommy was very helpful. Seems to be a nice place. The gentleman walked us through the facility and explained all there was to explain. Very pleasant .

After shopping around for storage units we got a great deal at Cube Smart

Great people who work for you!! This will be my 2nd time renting and smooth as always.

Easy to access. Plenty of carts. Staff is friendly and helpful.

CubeSmart in Peabody on Summit St is the best. Easy to access and great kind customer service. Absolutely recommend CubeSmart if you’re in need of a storage facility.

Staff is great! I have only 2 things I wish would change: 1. wish lights in hallways stay on a little longer and 2. wish bathrooms were accessible until close. Otherwise, love the place!

Tommy was an excellent associate when he went over the cost the different sizes how to come in and leave the location the security. It was a pleasure to talk with him and whenever I go and I happen to see him I always say a friendly “hello”.

This storage facility is very clean and well secured and the price is just right also I would like to comment on your employee named Tommy he is very polite and was very helpful with info on the storage units I would recommend this storage facility to anyone I know

Very impressed with Tommy. He was phenomenal and made me choose this company. Thank you so much!

Never have personally rented a storage unit, been to different ones to help friends move etc. The whole process was extremely easy, especially given the current restrictions due to the pandemic. Tommy explained everything and made the process easy and smooth. The facility itself is new and clean. Easy access. Great place to rent from. Definitely recommend CubeSmart especially this location because of the awesome customer service! Knowing how to treat your customers is the most important thing! Thanks Tommy!

right now I Don't have nothing to but in the future I will say something

Tommy was very friendly and very helpful. He answered any questions I had and helped me get the unit that worked best for me.

Very clean easy to navigate facility. The units are actually the advertised size, unlike some other self storage company's cubicles. Security is top notch, making it really difficult for unauthorized access to the storage units. Staff is outstanding. Very courteous, answering all question with patience.

Tommy from the Peabody location was very friendly and very helpful! He showed us several unit sizes and floor locations before we picked one. He explained everything very clearly.

My names Gerry , starting renting a few months back .Didnt have any issues moving in.. always plenty of carts for my heavy items and any questions i have they, Tom and Amy had an answer for, as well as alot of helpful advice .. Theyre very customer oriented got me the right size storage area for my needs. The price was great ive had other storage areas but none were kept as clean not to mention the security is excellent .. im a contractor with a good amount of tools so security is a big plus .. id rate this place higher than 5 stars if possible . i never write reviews but due to my excellent experience i just have to share... Thanks. Gerry T

Amazing people always helpful great location. Storage always clean and warm.

Not even a half mile from the snarling highways and cloverleafs of routes 128 and 95 lies a bright , clean, welcoming, climate controlled storage facility that is staffed with the most polite and professional people that you could possible hope for in any business environment. I was fortunate to meet Amy one day as i was shopping for a new spot to store my business products. She was able to answer all my questions patiently and understood my needs as she guided me to a spot that was perfect in size and price . When i met the other manager , Tom, I soon realized I wasn't just getting storage but I was also getting a network of people that help with eyes and ears and safety nets to ensure my deliveries in the event I was not immediately available. Handy carts and spacious parking abound. I appreciate all the special treatment I feel I get but it seems they do it for everyone! So when I pull off those highways to reload for another day, I listen to the soft rock music in the facility and I truly feel Cube "Smart"!

Excellently managed, well maintained self storage facility.

Representative explained everything very simply and in detail. Rep. made me feel valued. Would highly recommend this facility.

I've had 7 storage units at different places in the past. So far, this place has been the best. Friendly, helpful staff, clean premises, easy to get around.

Clean and office help very respectable... Easy access...

The employee working stayed late to help me get set up. Unit is very convenient and easy to use!

MET WITH THE MANAGER AND HE EXPLAINED ALL WITH THE SIMPLICITY AND CLEAR VOICE THAT US SENIORS NEED. PLEASE CONTINUE TO RESPECT THE SENIOR AGE, HEARING, SLOW CLEAR VOICE, WITH FAMILY TYPE EYE CONTACT. I WILL RECOMMEND THIS FACILITY TO ALL WHO HAVE THIS NEED. BOB & KAREN

I really appreciated how helpful the managers were with all my questions. The units are clean and the building is quiet, allowing me time and space to access my things.

love this place. Its clean, well lit. the staff are AMAZING... Except that time Tommy called to yell at me for leaving my trash...totally my bad...I though it was a communal dumpster. Word to the wise...its not!~. really though Tommy didn't yell...that guy was as professional as he could be. I just like to bust his chops...hes a good guy,..give him a raise or something!!!!

great facility and service always clean and carts available the staff is friendly, helpful and really kind

I just started going with cube smart and Peabidy couple months ago where is like the place very convenient the employees are very friendly always able to leave a helping hand when needed the country music is pretty good