Rating Snapshot

Select a row below to filter reviews.

1-8 of 26 Reviews
  1. ★★★★★
    2 months ago
    Fantastic and easy to use!
    My thanks to all the staff at the 46th St Queens staff! They made my move-in and move-out process quick and efficient!
  2. ★★★★★
    3 months ago
    CubeSmart is dependably consistent.
    CubeSmart is consistent in every aspect of their business operations. The facilities are well maintained, they are well staffed, their store has everything you'll need for a move or securing your possessions for storage. They are also consistent in rate increases every six months. Not a complaint but a good reason to take advantage of any first-time or seasonal discounts they offer. If you store with them for a couple of years you'll pay market value. Again not a complaint. Business practices that are good for CubeSmart will likely ensure they'll be around, securely storing your possessions, a very long time. I wish they were open, or I had access 24 hours a day, to allow me to load/unload my van early or late to avoid traffic if I take items to sell. I live in NYC and I understand that 24-hour access might lead to people moving into their units; which would be bad for everyone. But here in NYC, CubeSmart's bright red and blue facades, at street level feature their standard roll-up doors. I was hoping those were available units but no, they are just very clever decoration. Every single person I have dealt with at my location's office has been excellent. They seem competent in every aspect from leasing a unit to providing carts, to reversing a late charge, not because I asked, but because they knew I had been having trouble paying for that one unit online. And their late fees are consistent but more importantly fair when they occur. Their online and on the phone customers service have all been excellent as well. After all of that, I should probably go and change my ratings from good on everything to excellent. Cheers
  3. ★★★★★
    4 months ago
    Quick & Easy
    Ordered a unit online, and came in on a very busy Sunday. Sharisse kindly showed us to the unit, and helped us switch our reservation to another unit after discovering the first wouldn't be a fit. She was super patient and happy to help, even though it was a really busy day full of demanding customers! We're really happy with this location.
  4. ★★★★★
    4 months ago
    it's great
    i am happy that i found this place, the stuff are kind and trying to be helpful
  5. ★★★★★
    5 months ago
    Really clean no complaints
    Really easy in/out , no contracts and good hours...
  6. ★★★★★
    6 months ago
    Clean and very accessible
    Accurately and accessible this place near location.
  7. ★★★★★
    6 months ago
    Getting ready to move in
    I haven't seen the unit yet but setting the unit up was convenient. Everyone at the store was so kind and the price for the unit is very good.
  8. ★★★★★
    8 months ago
    Friendly environment
    Love this location. The workers are always nice. That’s a plus for me. Everything is always clean and organized when you enter. Highly recommended.