Let's start by saying the staff are awesome, facility is always clean.

Very helpful and courteous in setting up space and showing how to access!

The customer service is 10+, and the building is brand new and very clean. My only feedback would be if they could keep it slightly cooler/less humid in the hot Texas summers. I'm storing a piano that needs this. We are headed into winter and I'm sure it will be better. But again overall, really good.