September 26, 2018
Thanks for outstanding service! Great experience in our time of need.
August 30, 2018
The storage facility is very clean and the customer service at our location is awesome! My only complaint is that after only having my storage unit for a few months my rate went up over $20 a month. When I called to check about it I was told that Cubesmart can and does raise their rates as they see fit. It can be several times a year it just depends on supply and demand. So as much as I like the storage unit I will be forced to move if they do another increase anytime soon.
August 23, 2018
I changed to a different cubesmart location due to distance from my home and the fact the other outside site was not level, but the old site had a much better price. But in the long run the distance won the battle.
July 30, 2018
Ms. Ne'Toya Thompson, General Manager, was so pleasant to work with, she worked hard to find a unit suitable for my safety and my needs. The whole facility is very clean and I felt save going in and out to my unit. Would recommend CubeSmart to anyone needing a self storage unit.
July 15, 2018
I am handicapped and was helped repeatedly by the staff so much so that all my needs were met. Excellent facility and great people. Don't change a thing.
June 28, 2018
Very clean ,convenient and fairly responsible prices! Great location and great security
June 21, 2018
Ne’Toya was superb in her treatment of my needs. The facility is immaculate and customer service was excellent.
June 7, 2018
I left my car there and it was as I left it when I came back 4 months later
May 21, 2018
Whilel your facility was conveniently located, I also appreciated the friendly staff and safe feeling I got. I just wish the price was a little lower.
May 8, 2018
CubeSmart was very clean, I always felt really secure and the staff was always top-notch. They have locations in so many areas that you're sure to find one around you, and their customer service is the best I've experienced with any storage facility. I would definitely recommend CubeSmart to anyone I know in need of storage.
May 6, 2018
The office staff was welcoming and accomodating. Prices were reasonable and the facility was clean and safe.
May 3, 2018
The staff were always courteous,.friendly, and made the process very easy.
April 30, 2018
The process of reserving and cancelling our storage until was an easy process. Great storage unit (we reserved a 20x20 building) and always accessible. Just a tip for other potential clients, always check with your homeowners policy to see if they offer insurance coverage for a storage unit... this saved us additional money.
March 31, 2018
Clean, temp control, easy access. Definitely would use Cubesmart again in be future if necessary.
February 24, 2018
Good facility I will recommend. This isn’t me I don’t want to review anything.
February 10, 2018
Very friendly staff and very convenient with nice units.
February 3, 2018
I have rented storage units from other companies in the past and was always just another unit number, another monthly bill to collect. Cubesmart is the exact opposite! The staff is so helpful and friendly! The manager, Karen, has to be one of the nicest people to deal with! She genuinely cares and my children and I look forward to seeing her when we make a trip to Cubesmart! Facilities are clean, rates are fair and the location is very convenient!
January 28, 2018
Very things was great, but at that monthly charge it needs to be. Was not cheap.
January 23, 2018
Cubesmart -excellent service. I highly recommend them.
September 30, 2017
I cannot think of a better experience I've had with customer service. Kitty and Karen go over and above to help their customers. They are always available to help and monitor our facility with excellent care. They are a team you can be proud of. I hope they receive the proper recognition for their hard work. Thank you for all you do Kitty and Karen, we appreciate your service.
July 19, 2017
Using storage for household items almost yearly I have had my fair share of nasty bug & rodent infested units. These units are incredibly CLEAN. They have bait traps for rodents and spray for bugs monthly. Very wonderful knowledgeable customer service too! Even tho they are more expensive than some others, I dont have to go thru every box getting the bugs & mouse tracks out. I highly recommend Cube Smart of belmont
June 27, 2017
Great customer service ! Very professional. Good rates and good access.
April 19, 2017
The ladies at Cube Smart were wonderful! Couldn't have been more helpful and kind! They made it a quick & easy process and I wouldn't go anywhere else! It's a very clean and convenient facility!!
February 25, 2017
Great storage facility, easy access, helpful personnel
October 3, 2016
Truck was perfect. Staff worked with me when unexpected circumstances arose. So thankful.
September 21, 2016
Love the management team. They are always friendly and supportive
September 3, 2016
Fabulous storage facility, great customer service and I love the reminder you get...
July 31, 2016
Very easy to use and great customer service and support. Staff was very friendly
March 4, 2016
Very nice employees, provided excellent customer services. Facility is maintained very well.
November 25, 2015
I recently wrote a review for this location and the staff here and they continue to "Wow!" me every time I interact with them. I am moving out of the storage facility and when I spoke to Nicole Hudson about the move she went above and beyond to make it as easy for me as possible as I was moving very close to my due date. It is that kind of service that, should I ever face storing my belongings again, it will be with CubeSmart. Nicole and Samantha always work with me and make me feel important to their day. I always leave with a smile on my face. Thank you so much.
May 20, 2015
The staff is extremely helpful and friendly! This is m second year using cubesmart and I am more than pleased with how everything run! In addition to the overall greatness of the staff, the location is conveniently located on Wilkonson. It's not too far from the school, so that's a huge benefit for moving-college students.
April 1, 2015
Clean, convenient unit. Purchased lock from them and had immediate access. Cameras, lights and gates make it secure. Will use them again when in need.
December 30, 2014
Perfect for our needs. Super friendly and accommodating staff. Highly recommend this storage facility!!!
July 22, 2014
As my ratings show, this facility seems to have it all. The only reason I did not show excellent for security is that most all of these types of facilities seem to have the same degree of security. I can't remember the name of the young lady who first helped me, but she was great. Very helpful and wasn't trying to hurry me up. That was a great start.
January 10, 2014
The staff is very friendly and helpful. nice facility.
September 4, 2013
Super friendly, great customer service, convenient and affordable.
May 17, 2013
Office visit was friendly and courteous. Very happy with the location and staff. Highly recommend.