I shouldn't have to complete this review. This is not appropriate to make customer have to fill this thing out

The young lady ( I believe the site manager) who calls for a courtesy reminder has been great help! My storage experience has been great

We needed a place to store an auto for 6 months. This meant accessing the car every few weeks for a few hours drive. The process of application for the rental (Latoya) in a time where the Corona virus had businesses scrambling for new procedures was safe and cautious and easily finished in a single visit. Each visit for a drive was greeted with a wave from the office and always everything in order. We often came in early and saw the office folks running around the grounds doing their inspection of the grounds. A shout out for Latoya. Our car, our family and Latoya all had to get through a very tough 2020. We got through it with caution, following the terms of the rental and with what I think were smiles (hard to tell under a mask).

Great customer service. The property manager was very kind.

I have been very happy with my self storage that I rented in Nov but received a letter last mont that my storage was going up from $84 to $95... I was shocked especially had no I idea it would go up that soon after I rented it and especially during all the turmoil with the pandemic.. Most companies I know of are working with and trying to help clients during this, not raising prices.. I called the Cubesmart headquarters to talk with someone a month ago and was told they would have the district manager contact me.. I have not received a phone call..

Excellent location, great customer service... XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Easy signup and checkin… the Manager was very nice and informative.

The Belmont (5921 Wilkinson) location staff were awesome to work with. Very friendly, very caring about my situation and very helpful. I dropped my purse and both of the ladies immediately started gathering my things for me. Something they absolutely did not have to do, but were eager to help. The unit was clean and the process was easy and not time consuming. I would highly recommend this storage facility!

Love the people very helpful and always nice and very eager to help.wish wish there was extended hours for the holidays christmas lights makes it hard to get in and out of sometimes.need tl down size some prices are starting to get expensive seems like it goes up pretty frequently.but couldnt ask for a better staff wish more places had people as nice as the ones at cube smart

They are amazing! The manager became my friend on day one and we speak every month no matter where I am in the US traveling. Good and safe facility.

no matter what the issue, is always glad to help with kind service

The manager is the most amazing person! The facility has been great.

Very impressed by the woman who works here! She went out of her way to make sure everyone could get through the gate when the power went out!

Moved out of my house and rented so had to find a storage unit. This place had great location and great customer service. Would highly recommend

I had my car stored here for over two months and I was very impressed with the excellent customer service I received. Jennel was very helpful and informative. I would highly recommend this location.

Shannel is always happy and smiling, from the first interaction she was professional. She is truly an asset to your company and location.

The Customer service is great. The facility is clean and well maintained. Bathrooms are available inside the storage fenced area for customer convenience. Will recommend.

Thanks for outstanding service! Great experience in our time of need.

The storage facility is very clean and the customer service at our location is awesome! My only complaint is that after only having my storage unit for a few months my rate went up over $20 a month. When I called to check about it I was told that Cubesmart can and does raise their rates as they see fit. It can be several times a year it just depends on supply and demand. So as much as I like the storage unit I will be forced to move if they do another increase anytime soon.

I changed to a different cubesmart location due to distance from my home and the fact the other outside site was not level, but the old site had a much better price. But in the long run the distance won the battle.

Ms. Ne'Toya Thompson, General Manager, was so pleasant to work with, she worked hard to find a unit suitable for my safety and my needs. The whole facility is very clean and I felt save going in and out to my unit. Would recommend CubeSmart to anyone needing a self storage unit.

I am handicapped and was helped repeatedly by the staff so much so that all my needs were met. Excellent facility and great people. Don't change a thing.

Very clean ,convenient and fairly responsible prices! Great location and great security

Ne’Toya was superb in her treatment of my needs. The facility is immaculate and customer service was excellent.

I left my car there and it was as I left it when I came back 4 months later

Whilel your facility was conveniently located, I also appreciated the friendly staff and safe feeling I got. I just wish the price was a little lower.

CubeSmart was very clean, I always felt really secure and the staff was always top-notch. They have locations in so many areas that you're sure to find one around you, and their customer service is the best I've experienced with any storage facility. I would definitely recommend CubeSmart to anyone I know in need of storage.

The office staff was welcoming and accomodating. Prices were reasonable and the facility was clean and safe.

The staff were always courteous,.friendly, and made the process very easy.

The process of reserving and cancelling our storage until was an easy process. Great storage unit (we reserved a 20x20 building) and always accessible. Just a tip for other potential clients, always check with your homeowners policy to see if they offer insurance coverage for a storage unit... this saved us additional money.

Clean, temp control, easy access. Definitely would use Cubesmart again in be future if necessary.

Good facility I will recommend. This isn’t me I don’t want to review anything.

Very friendly staff and very convenient with nice units.

I have rented storage units from other companies in the past and was always just another unit number, another monthly bill to collect. Cubesmart is the exact opposite! The staff is so helpful and friendly! The manager, Karen, has to be one of the nicest people to deal with! She genuinely cares and my children and I look forward to seeing her when we make a trip to Cubesmart! Facilities are clean, rates are fair and the location is very convenient!

Very things was great, but at that monthly charge it needs to be. Was not cheap.

Cubesmart -excellent service. I highly recommend them.

I cannot think of a better experience I've had with customer service. Kitty and Karen go over and above to help their customers. They are always available to help and monitor our facility with excellent care. They are a team you can be proud of. I hope they receive the proper recognition for their hard work. Thank you for all you do Kitty and Karen, we appreciate your service.

Using storage for household items almost yearly I have had my fair share of nasty bug & rodent infested units. These units are incredibly CLEAN. They have bait traps for rodents and spray for bugs monthly. Very wonderful knowledgeable customer service too! Even tho they are more expensive than some others, I dont have to go thru every box getting the bugs & mouse tracks out. I highly recommend Cube Smart of belmont

Great customer service ! Very professional. Good rates and good access.

The ladies at Cube Smart were wonderful! Couldn't have been more helpful and kind! They made it a quick & easy process and I wouldn't go anywhere else! It's a very clean and convenient facility!!

Great storage facility, easy access, helpful personnel

Truck was perfect. Staff worked with me when unexpected circumstances arose. So thankful.

Love the management team. They are always friendly and supportive

Fabulous storage facility, great customer service and I love the reminder you get...

Very easy to use and great customer service and support. Staff was very friendly

Very nice employees, provided excellent customer services. Facility is maintained very well.

I recently wrote a review for this location and the staff here and they continue to "Wow!" me every time I interact with them. I am moving out of the storage facility and when I spoke to Nicole Hudson about the move she went above and beyond to make it as easy for me as possible as I was moving very close to my due date. It is that kind of service that, should I ever face storing my belongings again, it will be with CubeSmart. Nicole and Samantha always work with me and make me feel important to their day. I always leave with a smile on my face. Thank you so much.

The staff is extremely helpful and friendly! This is m second year using cubesmart and I am more than pleased with how everything run! In addition to the overall greatness of the staff, the location is conveniently located on Wilkonson. It's not too far from the school, so that's a huge benefit for moving-college students.

Clean, convenient unit. Purchased lock from them and had immediate access. Cameras, lights and gates make it secure. Will use them again when in need.

Perfect for our needs. Super friendly and accommodating staff. Highly recommend this storage facility!!!

As my ratings show, this facility seems to have it all. The only reason I did not show excellent for security is that most all of these types of facilities seem to have the same degree of security. I can't remember the name of the young lady who first helped me, but she was great. Very helpful and wasn't trying to hurry me up. That was a great start.

The staff is very friendly and helpful. nice facility.

Super friendly, great customer service, convenient and affordable.

Office visit was friendly and courteous. Very happy with the location and staff. Highly recommend.