April 9, 2019
Good storage facility. Decent pricing and good customer service.
March 30, 2019
Great customer service. I was alerted that my cube had not been paid. I really appreciated the friendly call!
February 11, 2019
It's a great place to keep your stuff. The only thing I dont like is that our price has changed
January 28, 2019
The young lady L.L. has excellent customer service. She worked with me last month with my situation with my storage unit. She was very pleasant and understood my situation. I look forward to continue working with her as long as I have my storage unit at her location. Thanks for the great customer service.
January 11, 2019
Why is the unit I'm renting being advertised for nearrly $100 less than what I'm paying?
October 29, 2018
Ive been a customer for a long time switching units put never leaving Cubesmart. Unless I purchase my own home I will remain a customer. Excellent staff.
July 30, 2018
Great customer service. Management and staff are very efficient, professional and polite at all times. Keep up the good work!
July 6, 2018
This is the second time that I have used this facility in the past 8 years. I have not been disappointed. The customer service is outstanding, and the rates are great as well.
June 24, 2018
Great customer service and professionalism. Clean facility
June 21, 2018
The staff there was courteous and Tori the general manager was very helpful! She offered great customer service!
May 26, 2018
I like the whole team at the camp spri gs md area.
May 11, 2018
The staff has been wonderful about helping me resolve issues with my account (I had problems with online payments), alerting me about security issues with my unit and following up with me to make sure I didn't have any further concerns. Five stars to CubeSmart!
May 4, 2018
Very good experience, from Day 1. Never any issue with billing, or access to the facility. Stored my belonging for 14 months. Staff is friendly and accommodating. No issues with damages. The price of my unit did crease, which I wasn't too happy about. Overall, I'm pleased and would highly recommend.
March 11, 2018
I love this facility for it’s convenience and cleanliness! The staff is amazingly awesome and professional! I wish my unit were priced a little lower but overall, I love this Facility!!
February 17, 2018
The Location I use is so friendly, customer service is like it use to be “in the good old days”. Even the prompts on the telephone are easy to decide what to select with not so many choices.
January 31, 2018
I highly recommended this facility to family, friends and associates. I was forced to get a storage unit and sort your competitor. When driving to your competitor's location, I saw CubeSmart store #0542. I decided to visit and the team was extremely professional, helpful, kind, knowledgeable for my needs, courteous - these qualities are extremely important in today's customer-oriented business. They, the team are always congenial, compassionate and helpful! Well done to the hiring team. I am a customer for as long as I need a unit and I highly-recommend your business.
January 6, 2018
Working with Cube Smart was completely hassle-free. The staff is always courteous and friendly. I'd recommend the store on Allentown Rd to anyone.
December 20, 2017
I wanted to take this opportunity to acknowledge one of your customer service representative Kathy. I had trouble with my code to gain access to the gate at the location, so I called and Kathy was able to provide me with a temporary gate code so that i could get to my unit. Thank you so much for your effort and assistance with this matter!
December 8, 2017
Great customer service wonderful people, clean facility all over a great place to store your things
November 28, 2017
I am very pleased with the service.I've had financial issues and management always helped me I'm was very thankful for the help and support
November 14, 2017
For the space being rented and for the reason for renting this location has been convenience and helpful.
July 1, 2017
The staff is very nice and professional and the facility is very clean and easily accessible. I wish my storage rent was lower but overall, this facility is really, really nice!!
June 21, 2017
Thanks to the crew in Camp Springs, MD. They were awesome with the customer service they provided.
March 15, 2017
I've been a customer for over 3 years.I've had some financial issues but the staff always had a solution. Great customer service always
February 28, 2017
Everything its Great, cleansing, good space security
January 24, 2017
Pricing is a bit high for the size of the units, other than that the security of the storage is good
January 19, 2017
The only thing I think should be changed is the entrance and exit. If there is someone with a big truck in front of me offloading and I am already inside, I have to actually wait for them to finish moving everything and exit through the exit ramp before I can leave the building myself. It was an inconvenience for both them and myself. Other than that, I absolutely love the storage. Its very clean in there, the lady at the front desk Mrs. Karen was absolutely lovely and the prices aren't too high.
December 11, 2016
November 28, 2016
Everything ok its secure. Thanks for everything i love it
November 4, 2016
The staff is always helpful and knowledgeable of services.
September 20, 2016
This place is awesome. I love how clean and spacious the units are. The staff is wonderful and very friendly. The only negative opinion that I have is the price of the storage unit and the fact that it increased in August. Other than that, I love this place and will continue to use it for all of my storage needs!
August 9, 2016
Was having issues with getting logged into my account via email. Blair was very patient to assist me with accessing my account.
July 21, 2016
I like store my things at this facility,What does facility seems to be nice and clean and safe The customer service is outstanding
July 1, 2016
I like this storage facility, Very convenient hours compared to others. Clean, safe and secure. The only suggestion I have is that you notify people when it is time for a rent increase. The same way you notify when the bill is due.
June 14, 2016
"Everything is easy to use , with clear concise instructions.
June 11, 2016
The entire team at the camp Springs location is superb. Recently switched to a larger storage unit. Management kept me informed on availability, unit sizes and costs involved. Overall a great experience. Extra kudos to Blair for staying on top of it all.
May 23, 2016
So far we have not had any problems with the facility.
May 15, 2016
The facility is convenient, clean and the staff is very helpful.
April 25, 2016
The unit that was suggested by the employee was conveniently located, well lite and just the right size. The building/unit was very clean and I have no problems accessing and exiting the building.
March 30, 2016
I always feel safe when I come to my storage space, at the most part it's always clean
October 24, 2015
Great self storage it please update cleaning asap.
October 9, 2015
The cubes are spacious and clean. Cubesmart is the only place I store my goods.
September 1, 2015
The Storage is clean, safe and also the Customer Service is helpful !
May 11, 2015
I was a storage "virgin" not knowing a thing about storage units when I need to put my daughter's college stuff somewhere for the summer. Came across this facility on SpareFoot. Staff was very helpful, they stayed late to set up my account because I got stuck in traffic. Very impressed by fast and easy process.
May 5, 2015
Thanks to the employees at CubeSmart I no longer have worries about my stored goods
April 8, 2015
I love the unit and location, but as the price continues to grow higher, I dont know how much longer I can keep my items there. thanks
November 10, 2014
I find it inconvenient that the bill cannot be paid by direct debit to the bank account, by phone or online; American Express is not offered either; for our company that means that payment must be made by check which is not always convenient or timely.
May 12, 2014
Clean facility. Friendly staff. Outstanding customer service.
April 30, 2014
I received excellent customer service from Jeffrey & Tyrone in the Temple Hills office, every time I came in the office or called, they went above and beyond to help me.
March 17, 2014
This is a terrific, well run and totally awesome site. The staff are very professional and competent and I enjoy storing my things here.
December 22, 2013
I appreciate the great customer service from the initial phone contact all the way through to the office visit to become a customer. Staff was excellent!
August 8, 2013
Nice facility and could not have made a better choice. Staff is excellent and very helpful.