Reviews of This Facility

Very Nice Storage Facility

March 11, 2018

I love this facility for it’s convenience and cleanliness! The staff is amazingly awesome and professional! I wish my unit were priced a little lower but overall, I love this Facility!!


Very friendly, accommodating and expedient

February 17, 2018

The Location I use is so friendly, customer service is like it use to be “in the good old days”. Even the prompts on the telephone are easy to decide what to select with not so many choices.


Great self-storage facility

January 31, 2018

I highly recommended this facility to family, friends and associates. I was forced to get a storage unit and sort your competitor. When driving to your competitor's location, I saw CubeSmart store #0542. I decided to visit and the team was extremely professional, helpful, kind, knowledgeable for my needs, courteous - these qualities are extremely important in today's customer-oriented business. They, the team are always congenial, compassionate and helpful! Well done to the hiring team. I am a customer for as long as I need a unit and I highly-recommend your business.


Excellent customer service!

January 6, 2018

Working with Cube Smart was completely hassle-free. The staff is always courteous and friendly. I'd recommend the store on Allentown Rd to anyone.


Customer Service Rep

December 20, 2017

I wanted to take this opportunity to acknowledge one of your customer service representative Kathy. I had trouble with my code to gain access to the gate at the location, so I called and Kathy was able to provide me with a temporary gate code so that i could get to my unit. Thank you so much for your effort and assistance with this matter!


Wonderful storage facility

December 8, 2017

Great customer service wonderful people, clean facility all over a great place to store your things


I have been a customer for a while the staff is great

November 28, 2017

I am very pleased with the service.I've had financial issues and management always helped me I'm was very thankful for the help and support


Convenient

November 14, 2017

For the space being rented and for the reason for renting this location has been convenience and helpful.


Awesome Storage Facility

July 1, 2017

The staff is very nice and professional and the facility is very clean and easily accessible. I wish my storage rent was lower but overall, this facility is really, really nice!!


Awesome customer service

June 21, 2017

Thanks to the crew in Camp Springs, MD. They were awesome with the customer service they provided.


The staff is great

March 15, 2017

I've been a customer for over 3 years.I've had some financial issues but the staff always had a solution. Great customer service always


Very good storage

February 28, 2017

Everything its Great, cleansing, good space security


Pricing too high

January 24, 2017

Pricing is a bit high for the size of the units, other than that the security of the storage is good


I love it here! But....

January 19, 2017

The only thing I think should be changed is the entrance and exit. If there is someone with a big truck in front of me offloading and I am already inside, I have to actually wait for them to finish moving everything and exit through the exit ramp before I can leave the building myself. It was an inconvenience for both them and myself. Other than that, I absolutely love the storage. Its very clean in there, the lady at the front desk Mrs. Karen was absolutely lovely and the prices aren't too high.


good storage facility with indoor drive up units

December 11, 2016

Good service.........................................


Great and safe place

November 28, 2016

Everything ok its secure. Thanks for everything i love it


Great Customer Service

November 4, 2016

The staff is always helpful and knowledgeable of services.


The Best Storage I've Ever Used

September 20, 2016

This place is awesome. I love how clean and spacious the units are. The staff is wonderful and very friendly. The only negative opinion that I have is the price of the storage unit and the fact that it increased in August. Other than that, I love this place and will continue to use it for all of my storage needs!


Excellent

August 9, 2016

Was having issues with getting logged into my account via email. Blair was very patient to assist me with accessing my account.


a great storage facility

July 21, 2016

I like store my things at this facility,What does facility seems to be nice and clean and safe The customer service is outstanding


Awesome!!

July 1, 2016

I like this storage facility, Very convenient hours compared to others. Clean, safe and secure. The only suggestion I have is that you notify people when it is time for a rent increase. The same way you notify when the bill is due.


clean, secluded and comfortable to use!

June 14, 2016

"Everything is easy to use , with clear concise instructions.


Easily switched to larger unit

June 11, 2016

The entire team at the camp Springs location is superb. Recently switched to a larger storage unit. Management kept me informed on availability, unit sizes and costs involved. Overall a great experience. Extra kudos to Blair for staying on top of it all.


Great storage place

May 23, 2016

So far we have not had any problems with the facility.


Fantatic Location

May 15, 2016

The facility is convenient, clean and the staff is very helpful.


Secure & Easy Access

April 25, 2016

The unit that was suggested by the employee was conveniently located, well lite and just the right size. The building/unit was very clean and I have no problems accessing and exiting the building.


Safe and Clean

March 30, 2016

I always feel safe when I come to my storage space, at the most part it's always clean


Great Self Storage

October 24, 2015

Great self storage it please update cleaning asap.


SPACIOUS

October 9, 2015

The cubes are spacious and clean. Cubesmart is the only place I store my goods.


Great Customer Service

September 1, 2015

The Storage is clean, safe and also the Customer Service is helpful !


Greate Storage

May 11, 2015

I was a storage "virgin" not knowing a thing about storage units when I need to put my daughter's college stuff somewhere for the summer. Came across this facility on SpareFoot. Staff was very helpful, they stayed late to set up my account because I got stuck in traffic. Very impressed by fast and easy process.


Great service

May 5, 2015

Thanks to the employees at CubeSmart I no longer have worries about my stored goods


Storage

April 8, 2015

I love the unit and location, but as the price continues to grow higher, I dont know how much longer I can keep my items there. thanks


billing and payment issue

November 10, 2014

I find it inconvenient that the bill cannot be paid by direct debit to the bank account, by phone or online; American Express is not offered either; for our company that means that payment must be made by check which is not always convenient or timely.


Friendly staff

May 12, 2014

Clean facility. Friendly staff. Outstanding customer service.


Very clean storage facility

April 30, 2014

I received excellent customer service from Jeffrey & Tyrone in the Temple Hills office, every time I came in the office or called, they went above and beyond to help me.


Terrific Site

March 17, 2014

This is a terrific, well run and totally awesome site. The staff are very professional and competent and I enjoy storing my things here.


Great Customer service

December 22, 2013

I appreciate the great customer service from the initial phone contact all the way through to the office visit to become a customer. Staff was excellent!


Excellent Storage Facility

September 2, 2013

I found this facility to be great not only because of its ease of access. It is also very clean and the ability of being able to drive into the facility to access your unit is great.


Good to GO

August 8, 2013

Nice facility and could not have made a better choice. Staff is excellent and very helpful.