Staff is available to help choose the right size, or help with any problems that may arise, but they will not intrude unless you desire help. The facility is available for very generous hours, access is digitally automated and payment schedule can be set up for automatic payment. It's a dream to use.

I needed a unit quick and they had many available with great pricing (most likely due to covid-19). Units are very clean and cust service was great.

Live out of town. Wish they could do a security check every so often of unit and send picture. But otherwise love the staff.

Wonderful, helpful, and friendly staff. Facility is clean, safe, and secure. Truly a great place if you need short or long term. Staff will help determine and meet your needs.

Great facility for self storage! Easy to get in and out both with your vehicle and then into the building itself. Plenty of carts to assist you in taking your stuff where it needs to go.

I love the level of security that is in place. Haven't had it this good any other place. Very friendly and helpful staff! On-line reservations made my transition very easy and stress free!

Great self-storage facility! Great self storage facility!

Absolutely clean facility. Very pleasant, professional staff. Easy registration and check-in. All in all, pleasant and efficient.

Easily accessible, clean and comfortable. I'd highly recommend them for all your storage needs.

Accessible, professional and friendly management. Great facility

Very convenient and most of all loved my climate control storage space and location!

We still have another unit @ this facility. Great storage facility & very efficiently run by awesome mgmt! Really appreciate your mgr. Adrienne Hacker! Always helpful, understanding, accommodating & efficient!

Shalynna and Adrienne were great to work with and always tried to help and keep us happy. I was frustrated by the elevator problems and was trapped in one that was a problem for way too long. I hated the heavy loud awkward carts. They had nicer hard plastic ones at another company where I originally had a small unit during the staging of my home that I sold. They were blue and quiet and a bit too small but more pleasant to work with as I wished I had earplugs every time I went to cubesmart. Apparently your new computer system was a headache for staff as they seemed to struggle with frustration over it. I can't say enough about how nice the two women I mentioned were. My movers hated the elevator and third floor obstacles. I'm not sure if I saved any money over the 6 months from the specials you ran in the spring because the elevators slowed down my movers who I paid by the hour.

My husband and I moved to San Antonio from out of state and needed to store all of our belongings until we closed on our San Antonio home. I made the reservation over the internet, which was very easy. Within a few hours I received a phone call from a staff member confirming my reserved space. She also liaisoned with my movers and then showed me a space which would work out better for the moving van. When we moved our belongings out of storage, everything was finished up quickly and easily. I would not hesitate to use Cube Smart again and will recommend this to anyone who needs storage space.

its veru great service and the ubicacion its very good for me because a live very short distance from thes wearhose ond a cen co to my space whwn a need and have good hours to open

We loved having a storage unit with Cube Smart, but this location was no longer convenient to where we moved to. The staff was always friendly and helpful.

The manager has been very helpful with my needs at this storage facility. They are friendly and very professional. The storage facility itself is a great place to do business with. The units are very clean and I feel secure with my bel9ngings being stored there.

It is extremely clean and well managed. There are always moving carts available to use while unloading/loading. The staff has always been great and I am comfortable going into the facility after dark, if needed.

I kept my things here for about a year and overall it was a good storage facility. There are some things that I didn’t particularly like about it though. First off, I started out paying around $45/month for a 5X5 spot which is a little pricey in my opinion to begin with, then by the time I moved out it was more around $50. I don’t know why there was a price increase but I started seeing it on my bank account which didn’t make me feel too comfortable since I didn’t get an explanation for that. Secondly, there’s no bathroom on all 3 levels which is very irritating seeing how the store clerks aren’t always inside even during business hours. Thirdly, you can only go to and from the gate during their business hours and not anytime after which doesn’t make sense seeing how you get a code to go in and come out. This makes it extremely inconvenient and I basically have to take a day off just to come out to the storage unit to go through my stuff. Lastly, the facility is supposedly “climate controlled” but there have been several occasions where I wasn’t even lifting anything and was just sweating inside. There’s no thermostat available, but if I had to guess they probably keep the temperate between 75-78 degrees which isn’t even room temperature. So, your basically paying extra for a “climate controlled” facility that’s not really climate controlled in my opinion. Other than those 4 things I listed I didn’t have any other issues and the staff was always very kind and professional to me.

always willing to go extra mile, always with a smile

Very clean through the whole 10 months, easy access and a secured place. I would recommend to anyone looking for a safe space to keep stuff clean and in good condition.

Great staff and facility I will always recommend Cubesmart

The office staff, especially Adrian, is always helpful. The facility is always clean.

Customer service agent was very friendly and informative.

Obvious customer care in maintenance of a clean and safe facility. I really appreciated the indoor and grounds cameras and lighting.

Great storage, good location. Personal is so kind. Clean and secure

I am very pleased with my service @ cubeSmart. The staff has great customer ethics. The building is always clean inside and out.

This site is great, very nice and helpful. The employees here have great customer service and informative. I am going to recommend this site to my friends

Great and convenient location, right on 1604. The place is clean and well kept. Friendly and professional staff. Competitive price.

I haven't had no issues with the staff of anything to do with the storages

We have used CubeSmart many times and they are the nicest facility and staff.

Managers at our facility were very helpful in setting up our unit.

I have had a unit at Cubesmart on 1604 for years now and have had a really good experience. It is clean, secure & the maintenance guy and the manager's Adrienne & Diane in the office do an excellent job!

The ladies in the front office are always so nice and helpful. I'm so glad we chose this location when looking two years ago. Excellent service!

Not having to pay for a U-Haul was very convenient.

Very good location very, clean clear. accesible get in

Units are very nice. Facility grounds are very neat and presentable. Moving accessories such as dolly's are plentiful. Could stand to improve on parking for loading/unloading just a bit more, otherwise very good experience!

it is a great location, very clean and well taken care of and also has GREAT customer service!

I always have a good, friendly, and convenient experience when visiting Cubesmart at N. Loop 1604 location. I had a unit there in 2011 for a brief period and returned when I needed to get a storage unit again in late 2013. The very friendly, helpful, and knowledgeable Manager there, known as S.P., always provides great customer service whenever I need to go to the lobby/storefront.

I have a great experience whenever I call the location for any assistance. "SP", as she calls herself at the Loop 1604 and N 281 store, is always very friendly, knowledgeable, and helpful!

I really like the people and the facility itself. I never feel unsafe even by myself at night. The place is very secure and priced pretty well.