April 17, 2019
I love the level of security that is in place. Haven't had it this good any other place. Very friendly and helpful staff! On-line reservations made my transition very easy and stress free!
January 19, 2019
Great self-storage facility! Great self storage facility!
January 13, 2019
Absolutely clean facility. Very pleasant, professional staff. Easy registration and check-in. All in all, pleasant and efficient.
December 5, 2018
Easily accessible, clean and comfortable. I'd highly recommend them for all your storage needs.
December 4, 2018
Accessible, professional and friendly management. Great facility
November 22, 2018
Very convenient and most of all loved my climate control storage space and location!
November 21, 2018
We still have another unit @ this facility. Great storage facility & very efficiently run by awesome mgmt! Really appreciate your mgr. Adrienne Hacker! Always helpful, understanding, accommodating & efficient!
November 7, 2018
Shalynna and Adrienne were great to work with and always tried to help and keep us happy. I was frustrated by the elevator problems and was trapped in one that was a problem for way too long. I hated the heavy loud awkward carts. They had nicer hard plastic ones at another company where I originally had a small unit during the staging of my home that I sold. They were blue and quiet and a bit too small but more pleasant to work with as I wished I had earplugs every time I went to cubesmart. Apparently your new computer system was a headache for staff as they seemed to struggle with frustration over it. I can't say enough about how nice the two women I mentioned were. My movers hated the elevator and third floor obstacles. I'm not sure if I saved any money over the 6 months from the specials you ran in the spring because the elevators slowed down my movers who I paid by the hour.
September 17, 2018
My husband and I moved to San Antonio from out of state and needed to store all of our belongings until we closed on our San Antonio home. I made the reservation over the internet, which was very easy. Within a few hours I received a phone call from a staff member confirming my reserved space. She also liaisoned with my movers and then showed me a space which would work out better for the moving van. When we moved our belongings out of storage, everything was finished up quickly and easily. I would not hesitate to use Cube Smart again and will recommend this to anyone who needs storage space.
September 8, 2018
its veru great service and the ubicacion its very good for me because a live very short distance from thes wearhose ond a cen co to my space whwn a need and have good hours to open
July 16, 2018
We loved having a storage unit with Cube Smart, but this location was no longer convenient to where we moved to. The staff was always friendly and helpful.
June 26, 2018
The manager has been very helpful with my needs at this storage facility. They are friendly and very professional. The storage facility itself is a great place to do business with. The units are very clean and I feel secure with my bel9ngings being stored there.
June 26, 2018
It is extremely clean and well managed. There are always moving carts available to use while unloading/loading. The staff has always been great and I am comfortable going into the facility after dark, if needed.
April 25, 2018
I kept my things here for about a year and overall it was a good storage facility. There are some things that I didn’t particularly like about it though. First off, I started out paying around $45/month for a 5X5 spot which is a little pricey in my opinion to begin with, then by the time I moved out it was more around $50. I don’t know why there was a price increase but I started seeing it on my bank account which didn’t make me feel too comfortable since I didn’t get an explanation for that. Secondly, there’s no bathroom on all 3 levels which is very irritating seeing how the store clerks aren’t always inside even during business hours. Thirdly, you can only go to and from the gate during their business hours and not anytime after which doesn’t make sense seeing how you get a code to go in and come out. This makes it extremely inconvenient and I basically have to take a day off just to come out to the storage unit to go through my stuff. Lastly, the facility is supposedly “climate controlled” but there have been several occasions where I wasn’t even lifting anything and was just sweating inside. There’s no thermostat available, but if I had to guess they probably keep the temperate between 75-78 degrees which isn’t even room temperature. So, your basically paying extra for a “climate controlled” facility that’s not really climate controlled in my opinion. Other than those 4 things I listed I didn’t have any other issues and the staff was always very kind and professional to me.
February 28, 2018
always willing to go extra mile, always with a smile
February 21, 2018
Very clean through the whole 10 months, easy access and a secured place. I would recommend to anyone looking for a safe space to keep stuff clean and in good condition.
January 31, 2018
Great staff and facility I will always recommend Cubesmart
January 31, 2018
The office staff, especially Adrian, is always helpful. The facility is always clean.
January 30, 2018
Customer service agent was very friendly and informative.
January 18, 2018
Obvious customer care in maintenance of a clean and safe facility. I really appreciated the indoor and grounds cameras and lighting.
December 4, 2017
Great storage, good location. Personal is so kind. Clean and secure
October 23, 2017
I am very pleased with my service @ cubeSmart. The staff has great customer ethics. The building is always clean inside and out.
July 25, 2017
This site is great, very nice and helpful. The employees here have great customer service and informative. I am going to recommend this site to my friends
June 20, 2017
Great and convenient location, right on 1604. The place is clean and well kept. Friendly and professional staff. Competitive price.
May 4, 2017
I haven't had no issues with the staff of anything to do with the storages
March 27, 2017
We have used CubeSmart many times and they are the nicest facility and staff.
February 1, 2017
Managers at our facility were very helpful in setting up our unit.
September 27, 2016
I have had a unit at Cubesmart on 1604 for years now and have had a really good experience. It is clean, secure & the maintenance guy and the manager's Adrienne & Diane in the office do an excellent job!
July 30, 2016
The ladies in the front office are always so nice and helpful. I'm so glad we chose this location when looking two years ago. Excellent service!
June 7, 2016
Not having to pay for a U-Haul was very convenient.
April 27, 2015
Very good location very, clean clear. accesible get in
October 25, 2014
Units are very nice. Facility grounds are very neat and presentable. Moving accessories such as dolly's are plentiful. Could stand to improve on parking for loading/unloading just a bit more, otherwise very good experience!
October 3, 2014
it is a great location, very clean and well taken care of and also has GREAT customer service!
July 10, 2014
I always have a good, friendly, and convenient experience when visiting Cubesmart at N. Loop 1604 location. I had a unit there in 2011 for a brief period and returned when I needed to get a storage unit again in late 2013. The very friendly, helpful, and knowledgeable Manager there, known as S.P., always provides great customer service whenever I need to go to the lobby/storefront.
February 6, 2014
I have a great experience whenever I call the location for any assistance. "SP", as she calls herself at the Loop 1604 and N 281 store, is always very friendly, knowledgeable, and helpful!
January 23, 2014
I really like the people and the facility itself. I never feel unsafe even by myself at night. The place is very secure and priced pretty well.