January 6, 2019
I was able to get registered and my vehicle stored quickly. The people I interacted with were professional and courteous. Very pleasant experience.
December 5, 2018
I choose cube smart storage because of the staff always provides excellent customer service. Storage rooms are clean. Estella at 10642 Montana always is always friendly and helpful. I will always rent from cubesmart
November 21, 2018
Everyone at the Montana CubeSmart was kind and helpful.
October 7, 2018
I am extremely happy with the Montana store 61 in El Paso I haven treated with respect and the general and manger are very professional and helpful.
October 7, 2018
they have a great service and understand all my necessities
October 3, 2018
great customer service very friendly and secure ..
September 27, 2018
Estella and Yvette always provide the best customer service possible. They're always positive and happy to help. However, corporate raising the rates constantly is extremely irritating and I would not suggest cubesmart to anyone for any long period of time due to the rate increases. When I originally got one of my 12x30 units, I paid roughly $220 a month. I am currently paying around $280 a month with my military discount. That is an outrageous increase in rates.
August 23, 2018
Yvette Vasquez is an outstanding manager, courteous and helpful. She answered all my questions and made my moving an easy transition. I will be using their services in the future. Thank you so much.
August 19, 2018
Great service and staff is wonderful, helpful and very understanding
August 15, 2018
I really appreciate cube storage and their professionalism from beginning to end. I had my car stored with them the time I was gone to Korea and they really were great. I appreciate the girls there!
August 2, 2018
Best priced and convenient in the city! Rented my unit for 9 months with no problems!
July 6, 2018
I rented a 12' x 30' storage area for about 4yrs to store my tools and equipment. Never had an issue with security. The facility was always clean and well-lit at night. The personnel is great. I would definitely recommend CubeSmart.
July 4, 2018
Service rep went above normal expectations I've experienced at other facilities over the years.
June 30, 2018
Quick process, overall great service. I hope all goes well throughout the time I need your facility.
June 22, 2018
Would definitely recommend to anyone looking for a storage unit! The customer service was great! They always helped with any questions I ever had and were truly helpful! As for the cleanliness, it was unavoidable, in such an area like El Paso. Even the slightest crack let’s in so much dirt/sand but we are used to it so no complaint!
June 7, 2018
I have had my storage room for about 10 months. The staff here is very kind and are quick to assist with any dilemmas. Months ago, my storage room latch broke, Yvette (staff) notified the manager. Then, she figured out a way to lock the door until the next day when someone came to fix it. The latch was fixed by the next day. A few weeks ago I needed a larger storage room ASAP, because I had scheduled movers within the next hour, and I had decided not to move into the apartment I was thinking of renting. The manager at the storage immediately asked what size storage would be appropriate. I was able to get the larger storage room in about 20 minutes.
June 3, 2018
My husband and I were first time storage renters! Cubesmart was a great experience, fairly priced and safe! The only thing we were not completely satisfied with was the amount of dirt and sand that would get into the unit, but with the area we live the sand storms and winds get pretty bad and that is probably expected. We would go a couple of times a year to vacuum the unit, but were never worried about the security. Each time we went we were greeted by an onsite member! We really liked the fact that the units were gated, very roomy and the lot was well kept! Not to mention, the staff was always pleasant, and very responsive to calls and emails, if we ever need to rent another facility, Cubesmart will be our #1 choice! Thank you for the 4 years of space!
May 23, 2018
Estella always goes out of her way to keep me updated on my account and is very flexible with me, because she knows I am gone for long periods of time because of the Army. She knows how to keep business, I have been there for almost ten years. Some managers think, "so what"? Those managers run off long time customers. I would hire Estella.
May 19, 2018
Both the online rep as well as onsite, Estela Bravo 79935 , were fantastic. Total transparency and customer service. Thanks !
May 17, 2018
Prices are cheap, and the staff was extremely helpful and friendly
May 11, 2018
I was looking to a place to store my vehicle while I was deployed overseas. The whole process took less than 30 minutes and it was simple to complete. No issues so far with their service.
May 7, 2018
good place great team and services are great.I would recommend this storage service
April 19, 2018
The best storage facility i have used. I will recommend this service to all in need.
February 1, 2018
I have enjoyed using Cube Smart for about a year. They have great customer service, reasonable pricing, well lit, security cameras, they do regular checks of the storage lot. Also they were great at letting me know if there was anything odd, like once I was away with my camper and they called me to make sure I had taken it. Would have surely stayed with them longer but military needs happen.
January 27, 2018
Great Storage. The Storage Facility Manager, Yvette Vasquez off of Montana. Helped me out a lot with her excellent customer service and people skills. Thank you so much! Would love to share Cubesmart with my family and friends in the near future!
January 3, 2018
Yvette, the manager was extremely professional and courteous to my needs and gave me the best offer she could find. Everything fits perfectly in my unit and the whole facility is clean and organized. I couldn't be happier with the size unit I chose and accessibility!
November 3, 2017
I feel comfortable and secure using this facility.
October 28, 2017
I've never been to any storage facility that was this clean! I've been to several storage places and left due to poor Serice and terrible security but this place has my trust and business and intends to keep it there
October 4, 2017
Great service from friendly and helpful associates!!
September 28, 2017
excellent customer service!!! Great location, place is always clean and security is the best!!!
July 23, 2017
Employee's are always friendly and courteous. Well kept facility great job!!!
March 26, 2017
Not only is the staff friendly and attentive, but the security works! The gate has never had a problem and I don't ever see people that shouldn't be there hanging around. The previous storage I had was exactly like that! And people got robbed all the time! Great job to the staff at cubesmart
January 1, 2017
The customer service and manager at El Paso is great. Thanks for your help during our last visit in December.
December 18, 2016
Great customer service great storage Bates security big space I love this place
June 27, 2016
the customer service its great, i highly recommended units..... THE BEST!
May 3, 2016
Excellent customer service, clean storage containers and easy access entrance.
April 23, 2016
This place is very quiet, no one bothers you, and nothing is in the way.
April 1, 2015
Just want to say that the manager there is awesome, and friendly. If I ever need to store again it will be with her!!
March 31, 2015
Local, easy to access and staff is very helpful. I would reccomend Cubesmart to anyone needing a little extra space.
January 16, 2015
It 'aint Fort Knox, but I never had a problem once for a whole year in Qatar. Autopay worked seamlessly, never had a bad vibe from the staff, and they were sticklers for clealiness. They don't mind if your tire gets a flat or if your unit is disorganized-but keep liquids and sticky stuff in a container and your good.