April 11, 2018
Julie was always helpful thank you I hope if I need help in the future I get her or someone like her amazing service
March 26, 2018
Clean good but it is to high payment and I wanted to stay but can u help me if I stay again one more year. I will pay 110 the most
March 17, 2018
Had storage for a little over a year and I was very pleased with cleanliness and security,especially the easy way to make payment online.
March 16, 2018
I love this storage place, especially the employees. They're very helpful whenever I have a question or problems
March 16, 2018
Manager Julia and staff very helpful and patient Great people and a great place for storage.
January 30, 2018
I like the friendly staff. I like being able to pay online. Security is good also.
January 23, 2018
Ms. Novak is one of the most customer oriented people I have met in my 82 years of existence, Everyone should have her personality. Also she has trained the young lady who works with her very well, also a great rep for her company " Sorry I don't remember her name" If I ever have to rent storage again I will contact that location
January 6, 2018
Yvette is always there to great you with a smile. Great service.
November 3, 2017
Perhaps having a more secure entry entrance; where others cannot get in once the gate opens for you, then closes.... too much time between. I was approached by a couple on my recent visit to my unit...made me very uncomfortable.
July 10, 2017
Customer service is great at the facility and ability to access your acount online is convenient, however, prices are a tad high.
July 8, 2017
Great customer service,very helpful and informative, professional staff
July 3, 2017
Always available to assist me with gate access, payments, questions - they are awesome!
June 15, 2017
Julia was quick, efficient, and friendly! She helped me out with my storage needs in no time.
March 21, 2017
Nice facility and great staff. Very roomy and great hours
March 2, 2017
Good and affordable,great customer service,safe storage.
January 12, 2017
Customer service was friendly and I like the security gate
September 24, 2016
AMMMAZZING CUSTOMER SERVICE ALL THE WAY AROUND. SOMEONE TRIED TO BREAK INTO MY UNIT, THEY NOTIFIED ME IMMEDIATELY. I LOST MY PASSWRD LOGGIN IN AND THEY HELPED TREMENDOUSLY! AMAZING COMPANY AND STAFF ALL THE WAY AROUND.
June 30, 2015
Emily was very helpful when I setup my storage unit. I felt happy with my decision to go with CubeSmart.
April 25, 2015
I read a couple of the reviews online and decided to check out the facility. The customer service was excellent ... when I moved stuff into storage unit it was locked with the storage unit lock, which was removed immediately by the on duty sales associate and she cleaned the unit quickly and appologized several times for the unit not being ready. The only reason a gave an average rating for convenience was due to the width between the units is difficult to manuever my truck with 17 foot trailer ... the corners are a bit tricky even for an experienced person with a lot of hours logged maneuvering/pulling a trailer.
April 19, 2015
I have been a customer for a few years and have had good customer service with the El Paso, TX Diana St location. I highly recommend them.
April 12, 2015
I had so great experience with the Cube Smart self storage thank you
December 4, 2014
We were very leery about getting a storage unit due to all the "horror" stories we've heard. Break-ins, bugs, rodents, etc. However, we were very satisfied with our selection of CubeSmart once we were on the premises. The facility was conveniently located for us, secure #gated access with gate hours and security code and proper security fencing around entire facility#, very clean, had lighting inside unit, had an electrical outlet inside unit, facility was very well lit, fire extinguishers were easily accessible, and customer service was very friendly and helpful. The only very minor con was no trash disposals were on premises for customer use. Will DEFINITLY use again in the future and refer friends and family.
March 13, 2014
We started storing here and its absolutely amazing! Never had a problem with the staff or facility. Its clean, quiet, roomy, and easy to use. We had to upgrade to a bigger space and they gave us a same day upgrade no questions asked. They also carry important moving items like boxes, tape and locks just incase you forget something. Very impressed with the staff too! They are super friendly and help you anyway they can.
August 16, 2013
Wasn't sure where to go until a friend recommended this place not only was it a great deal but it was quick and very convenient.