August 11, 2018
I’ve been with cube for almost 2 years but no only did they increase my rate while I was with them when I inquired on a smaller unit half my size it was a few dollars from what I was already paying! Ridiculous! I called around and many nearby locations were half the price for the same size unit. Plus the hinges on the units were always jamming, not worth the price. Managers always friendly and helpful but just cheaper to buy new furniture for a small unit.
August 3, 2018
I had this storage facility for the past 14 months but the newer management staff that includes Melissa and Sebastian are simply amazing! Melissa is wonderful and I consider her The Queen of Options in how accommodating she can be. Sebastian is also very flexible to all my needs! They are both Very friendly but still incredibly professional. Definitely recommended.
July 25, 2018
I have never done storage so I had high standards of what it would be. Melissa and Sebastian from cubesmart El Paso has been a great help and has provided me enough information so I can have a smooth process moving in and out of storage. I am very thankful that cubesmart have employees like them!
June 14, 2018
I had to find a storage at last minute as the first one I went to was not what I expected it to be. Cubesmart got me settled in the same day and got me in right away! Ms. Wagner was great!
June 14, 2018
I began renting with U-Store-It, which became Cubesmart, ten years ago and I've been very happy with the overall experience. Customer service was always professional, rates were reasonable and the only reason I'm leaving is to rent another Cubesmart unit across town. I heartily recommend Cubesmart!
May 28, 2018
good experience specially working with Ariel and Sebastian
May 18, 2018
Cube Smart has been my number one choice so years! I'm a military wife so we often move and sometimes need extra storage at least once a year and I always go to cube Smart because of how friendly and helpful they are! Keep up the great customer service!!
April 2, 2018
Was here for over 2 years. Every one was friendly and helpful. Thanks for the help when I needed it most!
March 22, 2018
They are open on Sundays. Easy check in and easy to find.
March 16, 2018
Good customer service. Convenient location. Good security.
March 6, 2018
I left a bike at cubesmart and found the service impeccable, very efficient and friendly process to rent, do the check in admin and settle the bills monthly. The security at the facility is excellent, no issues!
January 12, 2018
The storage facility was great for what my company needed. We used a small closet type space and it fit all of our assets comfortably with high ceilings. I love that you can get out of your contract at anytime and their willingness to work with you. We used the facility for 3 months and overall enjoyed our CubeSmart rentals. The only problem I had with the unit was the sand on the bottom of the floors. Luckily all our assets were in boxes so it was not a problem, but it could be an issue for others.
December 22, 2017
A lot bigger than it looks from the street, so good options and space.
August 21, 2017
had a pleasant experience when we arrived from CA to
July 25, 2017
good overall well kept facility great staff very accesible
October 3, 2016
with the flexibility to move as needed this is a very down to earth manager and staff that helps their customers
August 6, 2016
Great all around. Personnel is very courteous. Safe zone.
June 20, 2016
Excellent location. Friendy staff. Good customer service.
May 9, 2016
The level of service I received compels me to recommend this location to my peers!
April 18, 2016
These folks sign you up fast and are helpful. I would use them again. My only gripe is that the location in my city is hard to get into because of traffic. Besides that, its all good.
October 17, 2015
The log-on is clunky given that e-mail is unique, I shouldn't have to go through the rigamaroll of what state what city what what what! If that's the only way you can make it work - don't make me enter my password twice - ask for the info upfront instead of after the e-mail
October 13, 2015
It is a good company, it give me security and confidence, and the workers are friendly and the installations always are clean.
June 20, 2015
looked at a lot of RV storage places and none compared to the safe and convent storage at a reasonable cost. The area is clean and flat with concrete surface for parking. Well lit with good security.
June 14, 2015
I absolutely love this facility! I purchased this unit with my Fiance being deployed and have never felt more comfortable or safe doing so. I had a lot of help and also was very reassured with the security features. I've been to my unit multiple times a long during the day and night fall and was never worried about anything. The cleanliness is also gets an A+ in my book. I will definitely be referring this place to all of my friends and family.
March 24, 2015
Very friendly and professional , Excellent support from Manager
December 1, 2014
I've had a few self-storage units over the years, depending on where I have lived, and Cube Smart has truly been the best experience, yet! Their customer service, friendliness, security features, and everything else overall has made me glad that with this last move, a Cube Smart was the most convenient self-storage facility!
November 27, 2014
The staff at CubeSmart on N. Mesa was extremely helpful, making sure I could get into the facility at the right time to make my move. Facility is secure and they cleaned the unit right before I moved. I really appreciate how knowledgeable and cooperative they were.
September 29, 2014
We had a last minute vehicle drop off and the clerk helped us work through a long distance lease agreement. Very attentive and convenient!
September 5, 2014
The customer service could not be better and the facility is clean and secure.
August 13, 2014
You wouldn't know it from the street but this place on Mesa is quite large and has lots of space. My interaction with all personnel has been positive.
June 30, 2014
Exceeded my expectations! Not even does my high-scaled apartments offered this type of service.
June 8, 2014
cube smart lets me access my unit at any time and that is a lifesaver. Thank you for everything!
May 8, 2014
Manager and staff has always been nice, courteous and helpful. The storage facilities always looks clean and maintained.
April 19, 2014
This is a great option if you're looking for multiple storage unit sizes at affordable rates. I know that as a service member I am traveling a lot more than I thought I would, so I just decided to pack up my whole apartment and put it in a storage unit to save money. The guys at the N. Mesa CubeSmart location were great at helping me upgrade to a larger unit with zero headache!
April 3, 2014
My only complaint is too many rent increases. I have been there 1 1/2 years and have received 2 of them already. I think that is excessive.
April 3, 2014
Ed, we are grateful for the ease of renting ONLINE and your customer service. You were very courteous and professional. My son, daughter and I are very pleased. Thank you for being there (onsite) in case we needed anything.
February 27, 2014
It's nice to place you items in storage and see that the facility is well kept and clean. If they take care of the facility they will take care of your stuff. Happy customer right here.
December 15, 2013
Cubesmart does really work hard to keep your business! The facility is clean, the managers are friendly and listen to any problems that might arise. The thing I like is the all hour access. I would not go anywhere else!
May 8, 2013
Great self storage facility and with a convenient location