April 16, 2018
Service is always great! Other than this survey that is holding me up, I have nothing but good things to report. Storage is accessible. Staff is courteous.
April 5, 2018
Great professional people, who are kind and considerate and very knowledgeable.
January 8, 2018
Always helpful and really nice staff. Will come back with future storage needs
December 20, 2017
This a great storage facility and the staff go above and beyond to be helpful.
December 4, 2017
Great customer service. Explained in detal and the best storage sizw for me. They also hae the best deals than any other storage facilities. Would recommend to anyone.
October 12, 2017
The lady was super helpful and nice. She answered all of my questions and made sure I received any discount available
October 10, 2017
I liked the 1/2 off for the first month and the location of the unit close to my house and bussiness.
April 25, 2017
Great place. Easy access. Nice to have variable sized units.
February 19, 2017
Paulina & the other guy in office are very nice & helpful
January 13, 2017
Excellent service by all the staff members, and the storage is close to home.
November 2, 2016
Was close to home and clean, the staff was very helpful in showing the storage and explaining how its works to get inside the gate. Very accommodating
September 15, 2016
Paulina was very helpful and supportive. great initiative. Great customer service
May 11, 2016
The staff here was very helpful and knowledgable. Great place.
November 20, 2015
I like to give kudos to Priscilla and Olga, great service from this ladies. Very attentive and always smiling. Keep up the great work. I really like cubesmart close to home and clean. Thank you!
November 18, 2015
I had a great experience getting my storage unit at the James watt location. great customer service. Paulina was very helpful.
December 21, 2014
I liked the place. Not hard to drive around inside.
October 27, 2014
Christopher Cordero was very professional and helpful.
January 9, 2014
this location is great, the support from staff is amazing, very secure facility. I wouldn't move my items anywhere else
November 13, 2013
CubeSmart has offered exceptional customer service! The facility is clean, secure and well kept. The staff is friendly, knowlegable and helpful. The website makes it simple to check billing, unit numbers, entry code etc. It has been a great experience.
July 31, 2013
About a month ago I had to stop at my storage unit at 11565 James Watt Dr in El Paso Tx, to retrieve some important documents a day before my flight out of town. It was 5pm on a Friday. I've always had a trouble opening the security lock that CubeSmart requires on all the doors, but this time my fears came to life! The key snapped off inside the lock!! Luckily the area manager, Christopher Cordero was still in the office. He happily came to my rescue. First he tried to pry the piece of key from the lock, but when that didn't work he cut the lock off so I'd have access. To top off his excellent service, to waived the cost of the replacement lock, which would have normally been around $15.99 - $19.99 (I can't remember the exact cost). That may not seem like a lot, but to me it was wonderful. He also gave me his card and informed me if I or anyone else ever had any issues with my storage unit at anytime to contact him. This is true customer more service, and should be present in every industry. I will definitely recommend CubeSmart in the future.