3 years ago
EXCEPTIONAL customer service!!!
Most of us who have had to find a quick storage solution, have done so in situations that are already fairly stressful. From the quick booking of the storage space using the website - right down to finalizing the paperwork couldn't have gone any smoother.
The star performance came in the form of this sites management (Mark). On my move in day, I had been under the impression that I would have access to the moving truck for the entire day. I had taken time away from work, and family obligations to make a "One trip" move in - and Mark was not only there to make the call on the truck, actually made sure that we were able to get everything completed in one day.
He even stayed on site several hours after he needed just to make sure we were all squared away and locked up into the new storage space.
Thank You! Thank You! Thanks You!