September 18, 2018
The manager and staff personal attention make this nice storage facility even better. Fair prices, safe storage and a convenient location make this place our choice!
August 16, 2018
The agent working drilled the holes on the unit because I was having issues getting the lock on and off. I really appreciate that
August 15, 2018
Hunter was kind, considerate and knowledgeable. Clean, safe facility. Easy access.
August 4, 2018
This has been a pretty good facility with the exception of the cost that keeps going up.
May 9, 2018
Hunter was great he helped me with everything even when I didn’t need the storage he helped me get my money back for days unused I was really grateful to have someone like hunter to help me through.
April 5, 2018
Really bothering me that I can’t remember the guys name that helped me out but he was super cool.
April 4, 2018
I’m almost always late with my payment, but the staff never give me a hard time or cause issues over it. I receive a couple of friendly reminders and a small late fee (which i’m always happy to pay) and otherwise move on with my business. Thanks to the staff for being so understanding as we go through this crazy time
March 23, 2018
Storing items in between moves was a painless task thanks to Cubesmart.Service was polite and answered all my questions. I would recommend anyone needing a clean, safe and hassle free storage of their belongings.
March 17, 2018
Very good prices and great customer service. The only downside to this location is they need to have a bigger entrance. It is a tight squeeze when large outfits are parked.
March 11, 2018
I'm still new to this storage place. Signing up and getting a storage was great, employees are awesome.
March 5, 2018
Hunter was the best! He always helped us on everything we asked and alway followed up with us. Being a small business owner this always means a lot to me.
February 17, 2018
The employees i spoke with were very helpful and worked with me which was especially helpful being that i live in chicago and my daughter was on her mission.(it was her things).
February 10, 2018
My trailer was just as I left it. Move in and move out were easy and simple - can't ask for more than that!
February 1, 2018
I needed storage for a few months and was in and out of this facility quite a bit, given it was so close to my home. Hunter, the manager, is very friendly and it was sad to say goodbye to such a helpful and kind person. When I was on site, he always said hello and made me feel very comfortable. My only issue was that the interior lighting in the unit was not on during dusk so it made being in the unit sorting through things difficult, so I had to adjust my time when I was there, or needed a light. But other than that, very pleased with my experience.
December 29, 2017
I have have been using this self storage for 6 months and am very impressed. Made a reservation online, got right in and set up an account. Storage unit is clean and well maintained. Customer service/onsite management are very professional and friendly. I would highly recommend them.
November 13, 2017
It was a painless and fast process. Hunter was great help. He answered all my questions and kept in contact with me as I moved across country. Great experience. Storage unit is well kept and clean.
November 13, 2017
Hunter is easy to talk to, easy to work with and was a great help to me with my questions. I feel comfortable renting here.
November 8, 2017
Hunter has always been very kind and helpful. Every time I'm at my storage unit I see employees driving around the property doing security checks.
September 30, 2017
Here's the good it's close to home, it's has a bus right out front of the place. It's well kept. The employee are great. It's just wonderful in short. Now the bad. well they didn't seem to care about my mental disorder. I have OCD, when it comes to some things. For one the sticker on my lock. I told the young man on the golf cart that i had this disorder and he didn't care about my feelings about the sticker on my lock. He said " to leave it on there and We'll be happy thinking him and I. Well I was wrong. He was talking about him and cube smart and didn't care to about me and how felt. I have a hard time just dealing with it on a daily basis. Then when someone tells me not to. What then? Some things I need nice and shiny. The ugly, the way the young man talked to me. The sticker on my lock that I had to buy. Covering up my shiny lock with that stick. See here is my OCD coming out in my writings. Having to tell someone something about something. In all I love my unit at cubesmart. The lady that signed me up just wonderful, nice, helpful. She was the tops. It's a great place don't let my disorder scare you away. Because if i could store it somewhere it would be at CubeSmart. love it. i
September 29, 2017
Hunter is a great customer service guy and he helped me out when I needed it and I hope to hear from him again he makes me feel that my things are safe
August 13, 2017
Hunter did an excellent job getting me into my unit. Thank you!
May 10, 2017
I was in and out in maybe 5 minutes. Super nice guy and very helpful! Made sure our storage unit was cleaned before we brought our stuff in!
April 23, 2017
Good place to have a outside storage. Nice location and easy access.
December 26, 2016
i was having a difficult time with a certain payment and the support i received from cubesmart was unreal and very welcoming,
November 23, 2016
Convenient. Professional and efficient staff.Very friendly.
November 3, 2016
wish that there was power here but there isn't...customer service is really good and the place seems well secured.
September 21, 2016
So far so good but I have only had this spot for less than a week. Will update review after a while.
July 9, 2016
We called several different company's and found Cube Smart to be the best storage place for our motorhome. The staff was great, friendly and helpfull. The RV space was the least expensive in the valley. We chose Cube Smart not only for the price but, also for the location.
June 30, 2016
your security at our site is very poor. Within one month our unit was broken into twice. There is a few locations that there is cameras but not enough to cover all areas. The insurance company you go though is a joke, we called them and they wanted the serial numbers of the items. How can you have serial numbers on jewerly that was passed down from generations, or numbers of power tool sets, or Christmas decorations, or best of all from Christmas gifts, that was an Xbox one with three games, with the reciet with the box, in case something was wrong with it, wrapped up. The funniest one was a stolen bike seat. If it wasn't for the employees there we would have moved all our stuff to somewhere eles and told friends and family to not use you guys. Sorry about the review but the people there are very friendly.
May 19, 2016
thanks for everything. the staff is always courteous. the place gets a bit dusty, and has a few bugs. but nothing that I haven't experienced at other facilities with different companies. I've also never experienced any theft issues, and that is a huge bonus.
May 11, 2016
great overall experience and customer service great!
April 22, 2016
I only have good things to say about this place. Thank you.
March 30, 2016
The customer service was beyond what i had expected. Everything went smooth and fast when i went to get my rental.
June 15, 2015
They were extremely helpful and friendly both on the phone and in person!
June 12, 2015
I love how clean this facility is. My one issue is that its location on redwood makes it slightly annoying to pull into because of having to go north and then flip a U in order to enter the facility. Aside from that, the service is great, the unit size is awesome for its price, and I feel that my personal belongings are safe while here.
June 6, 2015
The place is great except it has one very poor feature. You can not make payments when you are out of state. I am currently in vacation in Florida and I went to a cubesmart here to make a payment and they told me that I could not make a payment at that location. That my only option was paying with a card online. The problem is that I have all my money with me cash, cause I was due to take off on a cruise and gamble to the bahamas. My vacation is going great so far but I am worried about my cubesmart rental. I guess I will have to wait until I get back mainland or back to the actual facility after my trip.
February 5, 2015
Very congenial, efficient and professional staff. Working out great so far. Lucky to have it so close by.
January 26, 2015
Regina is well organized and efficient, plus she is very helpful and has a great knowledge of the business and security. Everything went super smooth. Thank you!
December 27, 2014
Todd and Regina are super friendly and helpful. They made my move-in process easy. Thanks!
March 31, 2014
The staff at the Redwood facility are very nice and professional. Thanks, Cliff SLC, UT
February 1, 2014
Our storage facility is one of the greatest, the people are friendly and always there if we need help.
November 20, 2013
The staff is what makes this place great! They are always friendly and helpful. The reason I chose Cubesmart is because they will accept packages and place them in my unit. Very useful because I cant always accept packages at my home office. The facility just got a paint job and it looks great. Also the location is very convenient just off the freeway!
November 16, 2013
The staff is friendly and helpful.Made sure I got the correct unit for my needs,thx