August 12, 2019
Head and shoulders above other storage companies in price, security, and locations.
May 6, 2019
Great experience with this company!! Customer Service is very helpful and efficient. Needed help with payment, issue was resolved quickly.
March 25, 2019
The only complaint I have is that when I signed up I provided my email for monthly reminders to pay for my unit. A few months in the reminders stopped. The staff had no idea what I was talking about when I mentioned that I stopped receiving notices. I have at times received email notices after my inquiry however they are inconsistent. Everything else is fantastic> The staff is amazing the facilities are great and accessibility is really good
November 29, 2018
Staff was very helpful and friendly. Answered all my questions.
October 7, 2018
Very secured. Price could have been better but overall, recommend.
October 1, 2018
Great storage facility. Would love it more if you prorated if people vacate the storage mid month or so.
September 29, 2018
Wonderful personnel Jesica & Chrrystalwas very helpful due to the fact I’m disabled they helped me tremendously. Chrystal & especially Jessica. Storage facility very clean & easily accessible. Security is very good there. I will recommend cubesmart to anyone especially this facility in Tucson on Pantano Rd. Thank you for a good experience
September 14, 2018
the entire 2, almost 3 years that I had my storage with CubeSmart I not once had any issues with anyone, the employees were always very helpful and the facility is as you would expect a self storage to be, clean, easy to access, and well secured. I will always come back if I ever need additional storage space in the future.
September 10, 2018
Awesome people and great service! I would recommend others there!
September 7, 2018
6 years of Storage has been a wonderful experience with Cubesmart!
August 23, 2018
Great facility and staff, great customer service, the facility is always kept up
August 22, 2018
The staff are really nice. The unit I used was very spacious. It could fit my car and the all of my other household goods fairly well.
June 17, 2018
Ok well the people I have dealt with have been very very friendly but the PIN pad has it always worked so that's been an issue but as soon as it gets fixed it's amazing
May 28, 2018
The manager at our location, Krystal, was pleasant, efficient, and happy to help. Our location was out of the way for us, but dealing with Krystal made it more than worth it.
May 17, 2018
The young lady who answered you customer service phone was extremely delightful to speak with, and very efficient in solving my question and helping to update my password as well.
May 2, 2018
Staff were always helpful when I had questions. Good job!
April 28, 2018
So far it’s been Great ! Don’t like how the price changes every month and I think you should get a discount if you rent more than one unit!!
April 14, 2018
No problems,close to home, clean and pleasant management. Would use again.
April 5, 2018
I needed to find a storage facility that would receive and store my transported car until I could complete my cross-country move. Krystal, the store manager, made this an easy process that solved my car transportation problem.
March 22, 2018
Either when calling and talking to the call center or on site employees- customer service is great!!!!! Very kind and friendly... facility was clean and organized.
March 21, 2018
Friendly staff. Secure place to park my trailer while staying in Tucson.
February 3, 2018
Location manager very cooperative and friendly. Parking space for my trailer very workable.
January 30, 2018
The location is very convenient, staff are very helpful. The convenience of having a moving truck is one of the best features. All of my furniture and items are in very safe secure locked Place.
June 15, 2017
I have to admit this has been the best service in my time of need. The management has done an excellent job in helping me through the toughest time in my life. Thank you to Krystal and her whole team for helping me when I needed it most!!! I love you guys and recommend you to ALL Arizonians!!!! Thank you!!!
December 23, 2016
Great people here! Willing to stay late if needed!
December 15, 2016
Really enjoyed the friendliness of the staff and the non-rushed but time efficiency of getting everything taken care of.
September 14, 2016
Crystal was awesome! Thank you for accommodating me and my family.
May 5, 2016
Almost perfeft. Only problem, the rate increases happen about twice per year and there really isn't a valid reason for them. Other than the regular increases in rent. It's awesome!
April 11, 2016
I had no idea what I was looking for and John Renfro went over everything that I need to know from the lock I should have, to the type of unit I need for how much stuff I had. He made me feel comfortable in knowing that my stuff would be secure and he was just overall very friendly. I highly recommend this location.
January 27, 2016
Discovered very late in the day that the movers would need unit access before the CubeSmart office opened the following morning. In record time, John assisted in the paperwork and securing the unit! Thanks for your assistance, John! Returned after movers had unloaded and Krystal assisted with final details of unit. Thanks to both of you for great customer service!
January 12, 2015
All of the employees here are very nice and very willing to work with/for you. This was needed being military and having to get in and out as fast as possible
December 1, 2014
customer service is great and great managers I really like my facility
April 13, 2014
Cubesmart has super clean units and GREAT customer service! They really make you feel like part of their family!