September 5, 2018
CSR YOLANDA is the main reason we store there, she reminds of the gold standard of customer service on my job, she's always eager to assist the customer and make sure we understand your company policy and at the same time giving customers the best service possible. I found similar size space less at another company but preferred to stay with cubesmart - knowing the service I receive is the best. We need more employees like Yolanda at our company.
July 30, 2018
The office personnel could not have been nicer and more helpful. They were great in all respects. The facility was clean, secure, convenient to the freeway, and constructed better than the facility that we had been using. Also, the access to the specific unit we used was very good.
June 18, 2018
Very helpful staff, and fair prices. Every time I needed assistance the staff was always available. And the staff always greeted they're customers with a smile, showing concern.
June 8, 2018
the Team at the front desk were friendly and very helpful. Thanks for the great service!
April 27, 2018
Love that gate hours are from 6:00 am to 10:00 pm.
April 18, 2018
From the moment I called to the time when they showed me around storage facility Yolanda was very informative, welcoming and knowledgable.
April 15, 2018
Cubesmart was great - easy to secure the space, easy to access my stuff, good security, and convenient.
March 3, 2018
Great move in special rate. Nice security features. Courteous and professional staff.
October 21, 2017
Always enjoy visiting! The staff are always very attentive!
October 12, 2017
I have had a great experience with cubesmart. Thanks. I would recommend you to anyone.
August 28, 2017
The staff was great. they let me see the different storage size and let me pick one that best fit for me and they walk me through the process. I was in and out within an hour. Great Service!!!!!!
August 17, 2017
Great cuatomer service, fast and convenient, very clean
January 15, 2017
Outstanding-storage facility...had a very good experience at the facility and my Agent- Y Outlaw did an exceptional job of helping me find the right size unit I needed.
October 11, 2016
Love the gate hours, staff very friendly. Always clean
September 7, 2016
Every time I look I'm getting hit with fees for paying online. Maybe those who live from check to check can't afford to set up a the auto pay ! Plus the rent hikes ! I got two rent hikes in one year ! Seriously ? And you guys won't let me use your rental truck to get my stuff out if I need too ? Cut the little guys a break ! And paying customers should be able to use the dumpsters if need be !
August 19, 2016
I highly recommend it. Very secure. They were able to handle a situation for me when I was out of town. Quite efficient and helpful staff.
July 30, 2016
We were looking for a nice storage unit on a budget. Most other storage places were charging double for the size Cubesmart was. So the deal alone had us sold. It was also great that we didn't have to be prorated for the month and your monthly dues are do an actual month later. Not to mention the customer service. Every employee was very friendly and very knowledgeable and thorough in policies which made us feel very comfortable with renting from them. You also get free use of their rental truck for up to four hours with a small deposit fee which is completely refundable. Overall there is no losing with cubesmart in my opinion.
July 29, 2016
Friendly staff, clean and convenient! Great price too.
July 28, 2016
I've had a great experience with customer service and the units are well maintained.
June 27, 2016
Lighting should be included with your storage space. Over all great place.
April 8, 2016
Would recommend to more friends. Friendly worker, clean facility,
April 5, 2016
I love this place. Great value! Professional, friendly staff.
April 5, 2016
good service but, prices are a bit too high for the cleanliness of the units . my unit was a bit on the dusty side when i received it.
December 17, 2015
I had a very pleasant experience with Ms. Laterra. She was very helpfull and nice. It was pleasure doing business with her. Good Job!!!
November 11, 2015
Great location and great staff. Ever since the change in staff a few months ago, customer service has been great. Definitely recommend this location.
April 26, 2015
This is a great storage facility, I got a double unit for $60 less than what Public Storage charges for a single & for the money you're not gonna find a better deal. It's clean, it feels safe, not shady like some of the other storage facilities, and the customer service is excellent. Be nice to my girl La'Terra at the front desk & she will hook you UP! The first month is free, and they'll even give you a free truck to move your belongings in… But beware! You only get the truck for four hours, if you're not loaded into the storage unit by then, and you go a minute over four hours they charge you $100 and $100 each additional hour! if you're like me and you have a lot of stuff, you're better off going to U-Haul and renting one of their trucks. I wound up going over the time limit and didn't have to worry about paying much at all.
December 12, 2014
I'm from Canada. Shipped my motorcycle to CubeSmart. Awesome service.. They accommodated all my needs in a timely and efficient way.. These guys rock....
November 26, 2014
Very pleased with this location, been a customer with them for years. Service is beyond my expectations, and I am very happy.
October 5, 2014
Best price in my area for a 10'x10', great customer service
October 3, 2014
Today I received great customer service from Lance, Laterra, and edith today. Thank you
May 15, 2014
The location is whats best, in my opinion. The gates remains open late. The Area is well lit, although the lighting should be upgraded to really illuminate the darkest areas. All in everything the facilities are up to par with all my personal needs. Thanks.
February 8, 2014
Great experience so far. I have been treated very friendly by managers and staff. Thank you for giving me peace of mind that my storage area is safe!
October 30, 2013
I recently received a rate increase notice from CubeSmart effective November 2013. In talking with the General Manager, Teresa "Reese" Whitten, she went to bat for me & got the rate increase cancelled. I have been a customer for only 15 months & I appreciate Reese going that extra mile for me. The staff at the West Artesia Blvd. location is very accommodating & good to their customers. Thank you, Reese. From a loyal l& happy customer, Maria Maguire, Space S004 at the Long Beach, CA CubeSmart storage location.
September 22, 2013
Sales associates were very helpful and friendly. Larry made sure we got our unit and got the complementary truck when we need to move into the storage unit. and rental price is very reasonable compared to other locations.
July 21, 2013
nice costumer service nice place next to the freeway
July 2, 2013
Feature 1 - Free Use of Truck to Move your Belongings Feature 2 - Insurance options/costs disclosed Upfront Feature 3 - No Hidden Fees Feature 4 - High Quality Locks Provided at Low Prices Feature 5 - Green Business Process - nearly paperless