June 14, 2020
Been here longer than the company. And when most of the staff were teens. They've always been good and gone the extra for me. As a disabled client that isnt so easy to find.
June 14, 2020
Dirty floors. Should have an elevator for humans also.
May 26, 2020
The product is good particularly after security was upgraded a few years ago. The manager is excellent and the staff is very helpful and friendly. The rent increases starting in 2018 are excessive.
April 29, 2020
Since I been with Cubesmart they have always treated me with respect
April 24, 2020
Great people with great attitudes. They are very understanding and aim to resolve if you need assistance with anything.
April 24, 2020
Friendly and helpful staff. Always quick to respond to questions or issues.
April 16, 2020
I have to commend this facility for their customer service professionalism. They are willing to work with you and understand the complexities of this climate. Knowing that these items are personal and contain sentimental value, they are dedicated to providing exceptional customer service to work with you individual circumstances. I appreciate that and applaud them for their service to CubeSmart.
April 14, 2020
Strong security and friendly and helpful customer service
April 5, 2020
Love and trust this place and that's real talk .Love this place, my property is safe here ...If someone was wanting to get a storage I'd recommend this place , Cube Smart.
March 23, 2020
Good service and very nice place .... the supervisor was helpful and got me what I need for a good price
December 10, 2019
The ladies always have smile on their face and go above and beyond whats expected of them thank u guys
November 6, 2019
Access hours are great. Staff is helpful. Facility is always clean. Prices are good.
July 31, 2019
These employees are so good at what they do and deal with a lot in a regular basis. The employees at this store deserve bonuses for the care, service, and communication skills they bring to the table. Keep up the good work!
July 2, 2019
Convenient, sufficient, safe - thanks. I'm glad I chose CubeSmart.
June 14, 2019
Thank you for the service that you provide , i will provide cubesmart storage to someone in need that local.
June 7, 2019
For the most part, the place is great. But they're not very accommodating when it comes to payment options. Due to my account being delinquent I am not able to make the payment online nor over the phone. The hours that I work makes it EXTREMELY hard for me to make it in to the office or obtain a money order of any sort..... BUT! Once my storage is up for auction, they would be able to take a payment over the phone. However, if you're looking for cleanliness and good pricing it's the place to be.
May 30, 2019
We have being costumers for over 5 years and we feel secured when we go to check in to our belongings
May 3, 2019
Nice and friendly I love the area and reasonable prices I recommend to friends
April 16, 2019
Great staff with convenient hours. clean space. loving and caring
April 14, 2019
The personnel are always happy to assist you. And very convenient location.
February 26, 2019
I've had a storage here for so long i can not remember And that is the thing peace of mind. I got that there
December 2, 2018
Excellent Customer Service, Super cleaned space is perfect size
November 19, 2018
Would like to see more evidence of security observance, cameras, visible or audible alarm systems should you need assistance if no one is around.
November 2, 2018
Great customer. Pricing for storage unit, way to high.
October 31, 2018
Manager and Staff very friendly and always professional. Thanx u All!!
October 27, 2018
Yolanda is amazing and I never had any issues there it was a good experience
October 11, 2018
Awesome place. Very nice and clean. The staff is awesome
September 29, 2018
I arrived at the storage facility after days of trying to find an affordable and safe storage place. Upon my arrival I was welcomed by the black lady at the front name whose name I can’t remember. She explained the process to me and fitted me with the perfect cube space for my items and made the whole experience pleasant. I was very thankful for her time and knowledge.
September 27, 2018
Excellent Customer Service and Clean facility. Great Hours!
September 26, 2018
Good customer service and friendly. Good condition the storage units
September 5, 2018
CSR YOLANDA is the main reason we store there, she reminds of the gold standard of customer service on my job, she's always eager to assist the customer and make sure we understand your company policy and at the same time giving customers the best service possible. I found similar size space less at another company but preferred to stay with cubesmart - knowing the service I receive is the best. We need more employees like Yolanda at our company.
July 30, 2018
The office personnel could not have been nicer and more helpful. They were great in all respects. The facility was clean, secure, convenient to the freeway, and constructed better than the facility that we had been using. Also, the access to the specific unit we used was very good.
June 18, 2018
Very helpful staff, and fair prices. Every time I needed assistance the staff was always available. And the staff always greeted they're customers with a smile, showing concern.
June 8, 2018
the Team at the front desk were friendly and very helpful. Thanks for the great service!
April 27, 2018
Love that gate hours are from 6:00 am to 10:00 pm.
April 18, 2018
From the moment I called to the time when they showed me around storage facility Yolanda was very informative, welcoming and knowledgable.
April 15, 2018
Cubesmart was great - easy to secure the space, easy to access my stuff, good security, and convenient.
March 3, 2018
Great move in special rate. Nice security features. Courteous and professional staff.
October 21, 2017
Always enjoy visiting! The staff are always very attentive!
October 12, 2017
I have had a great experience with cubesmart. Thanks. I would recommend you to anyone.
August 28, 2017
The staff was great. they let me see the different storage size and let me pick one that best fit for me and they walk me through the process. I was in and out within an hour. Great Service!!!!!!
August 17, 2017
Great cuatomer service, fast and convenient, very clean
January 15, 2017
Outstanding-storage facility...had a very good experience at the facility and my Agent- Y Outlaw did an exceptional job of helping me find the right size unit I needed.
October 11, 2016
Love the gate hours, staff very friendly. Always clean
September 7, 2016
Every time I look I'm getting hit with fees for paying online. Maybe those who live from check to check can't afford to set up a the auto pay ! Plus the rent hikes ! I got two rent hikes in one year ! Seriously ? And you guys won't let me use your rental truck to get my stuff out if I need too ? Cut the little guys a break ! And paying customers should be able to use the dumpsters if need be !
August 19, 2016
I highly recommend it. Very secure. They were able to handle a situation for me when I was out of town. Quite efficient and helpful staff.
July 30, 2016
We were looking for a nice storage unit on a budget. Most other storage places were charging double for the size Cubesmart was. So the deal alone had us sold. It was also great that we didn't have to be prorated for the month and your monthly dues are do an actual month later. Not to mention the customer service. Every employee was very friendly and very knowledgeable and thorough in policies which made us feel very comfortable with renting from them. You also get free use of their rental truck for up to four hours with a small deposit fee which is completely refundable. Overall there is no losing with cubesmart in my opinion.
July 29, 2016
Friendly staff, clean and convenient! Great price too.
July 28, 2016
I've had a great experience with customer service and the units are well maintained.
June 27, 2016
Lighting should be included with your storage space. Over all great place.
April 8, 2016
Would recommend to more friends. Friendly worker, clean facility,
April 5, 2016
I love this place. Great value! Professional, friendly staff.
April 5, 2016
good service but, prices are a bit too high for the cleanliness of the units . my unit was a bit on the dusty side when i received it.
December 17, 2015
I had a very pleasant experience with Ms. Laterra. She was very helpfull and nice. It was pleasure doing business with her. Good Job!!!
November 11, 2015
Great location and great staff. Ever since the change in staff a few months ago, customer service has been great. Definitely recommend this location.
April 26, 2015
This is a great storage facility, I got a double unit for $60 less than what Public Storage charges for a single & for the money you're not gonna find a better deal. It's clean, it feels safe, not shady like some of the other storage facilities, and the customer service is excellent. Be nice to my girl La'Terra at the front desk & she will hook you UP! The first month is free, and they'll even give you a free truck to move your belongings in… But beware! You only get the truck for four hours, if you're not loaded into the storage unit by then, and you go a minute over four hours they charge you $100 and $100 each additional hour! if you're like me and you have a lot of stuff, you're better off going to U-Haul and renting one of their trucks. I wound up going over the time limit and didn't have to worry about paying much at all.
December 12, 2014
I'm from Canada. Shipped my motorcycle to CubeSmart. Awesome service.. They accommodated all my needs in a timely and efficient way.. These guys rock....
November 26, 2014
Very pleased with this location, been a customer with them for years. Service is beyond my expectations, and I am very happy.
October 5, 2014
Best price in my area for a 10'x10', great customer service
October 3, 2014
Today I received great customer service from Lance, Laterra, and edith today. Thank you
May 15, 2014
The location is whats best, in my opinion. The gates remains open late. The Area is well lit, although the lighting should be upgraded to really illuminate the darkest areas. All in everything the facilities are up to par with all my personal needs. Thanks.
May 13, 2014
Staff is friendly and accommodating. I've had my stuff in storage for a year now. Everything is safe and sound.
February 8, 2014
Great experience so far. I have been treated very friendly by managers and staff. Thank you for giving me peace of mind that my storage area is safe!
October 30, 2013
I recently received a rate increase notice from CubeSmart effective November 2013. In talking with the General Manager, Teresa "Reese" Whitten, she went to bat for me & got the rate increase cancelled. I have been a customer for only 15 months & I appreciate Reese going that extra mile for me. The staff at the West Artesia Blvd. location is very accommodating & good to their customers. Thank you, Reese. From a loyal l& happy customer, Maria Maguire, Space S004 at the Long Beach, CA CubeSmart storage location.
September 22, 2013
Sales associates were very helpful and friendly. Larry made sure we got our unit and got the complementary truck when we need to move into the storage unit. and rental price is very reasonable compared to other locations.
July 21, 2013
nice costumer service nice place next to the freeway
July 2, 2013
Feature 1 - Free Use of Truck to Move your Belongings Feature 2 - Insurance options/costs disclosed Upfront Feature 3 - No Hidden Fees Feature 4 - High Quality Locks Provided at Low Prices Feature 5 - Green Business Process - nearly paperless