February 10, 2018
John at store 0207 has been more than helpful on many occasions. From payment issues to resetting my password he helps me with a my pleasure attitude. I really appreciate him for his help as well and I never felt like I was being judged.
April 17, 2017
The staff is awesome. The lot is easy to navigate.
December 4, 2016
I like the service that Cube Smart provides, however my original price was 99 dollars a month with a free month at the end after I have rented for a year. It's been close to three years and I have never seen that free month plus the price keeps going up. I think I am up to 150.00p per month, which I don't understand it not like the services have changed or there alot of changing overhead in the business. But the price keeps going up. That is the main thing I have an issue with.
September 9, 2016
This has solved my problems with downsizing to a smaller home
July 11, 2016
John was really nice and helpful. I'd actually rented a unit from him years before at a different location and recognized his name. He was very helpful this go-around and showed me exactly where my unit was, told me about the 10pm lockout time, etc. Great experience. Thank you.
April 25, 2016
Very friendly, safe, reasonably priced A little trouble logging in to pay my bill was the only problem.
April 1, 2016
The level of customer service is exceptional. Each time I visit and interact with Nadine and John, it is a blessings to me! Thanks for all that you do!
May 5, 2015
The convenience grade is my fault for arriving at a facility 15 miles out of my way, instead of the one within a quarter mile of home. Even though, these people have always been so very nice and cordial, even when I am late for my payment. It is such a nice feeling when I walk in, and they know who I am, and don't treat me like a bum when my payment is late, but rather, I still get the royal treatment as if I always paid early every month. I would like to move the remaining few boxes to the closer facility this month, and then it will be just around the corner to take to or from my locker...save me on gas too, I drive a Dodge Ram Charger Quad Cab, and eight foot bed, 5.7 Liter HEMI, even with the "Smart Engine", the gas is expensive.
May 1, 2015
I've only been a CubeSmart customer for a couple of weeks...but did run into a problem with lighting in my unit and an employee who was not very responsive to me. I contacted the company and the responsiveness was terrific. Not only was the electical problem which affected a number of units quickly resolved, but I recieved a number of follow up phone calls from the local manager, "Jennifer" and a corporate administrator from Georgia, "Tina". As a consumer, I placed great value on customer service and this company has it down right. I would enthusiastically recommend this company, as their pricing and benefits are head and shoulders over the competition, and their customer service is second to none.
April 9, 2015
The lady who assisted me was very nice and helpful.
March 25, 2015
Large, clean storage units. Great customer service!
June 18, 2014
Everything feels straightforward and the management was very kind. I definitely am satisfied with how they run the business.