February 6, 2019
When I rented my storage unit the lady was really nice and friendly. The lady took me to where my unit was located and all in all I had a great experience.
October 28, 2018
Alejandra. Was great from the beginning patient and very professional. Will definitely come back in the future.
October 15, 2018
We couldn't have come to Cubesmart with a more convoluted storage-need/scenario; nor been better served. Alejandra was extremely friendly—but that Stephanie could remember the circumstances of our scenario so precisely exudes a focus/passion in her work that seems rare in the present day. So committed to our satisfaction, and so willing to help, we are wholly committed to shifting as many of our personal storage needs to Cubesmart as possible!
October 13, 2018
Customer service is wonderful. Storage is clean. Bathroom is clean.
October 3, 2018
my belongings were safe, and the staff on the facility were kind. thank you for a pleasant stay.
July 20, 2018
The facility fulfills all the basic requirements of a storage unit in terms of security and cleanliness: it just does not do anything beyond that. In order to use the bathroom while working on what's inside your storage unit, aside from using a bottle, one would have to walk to the park a quarter mile away (the same can be said for the lack of drinking fountains).
July 17, 2018
This storage place is clean, and no bugs. The staff is nice and helpful. If I need a storage unit again, I will rent here!
May 27, 2018
I am very satisfied with the facility! Friendly manager and employees
April 18, 2018
CubeSmart Storage is the BEST !!! Made that way by the people working there... Stephanie rates TEN STARS! Not only she knowledgeable about the "Storage business", Stephanie knows each and every one of her clients and treats "Us" ALL like family! Always ready with a smile, she helps in any way she can! Thanks to her keen management the whole area and the units are spotlessly clean! I've never had such a GREAT experience with a Storage Facility as I've had with CubeSmart in Riverside!!! Thank You Stephanie!!! And Thank You CubeSmart for hiring her!
April 17, 2018
IT was a perfect unit for us and the customer service was great.
April 17, 2018
The storage unit was nice yo have but I'm married now and don't need that old stuff. Thank you very much
February 25, 2018
Great people and awasome service andvlove that the facility is accessable until 10pm
February 5, 2018
The office staff are very helpful. Very good customer service. Thank you very much
January 11, 2018
Stephanie is such an awesome manager. She was so friendly and took her time explaining the unit contract as well as letting me pick which unit I liked best. She even offered to help me move fitness equipment from my car into the unit. Stephanie also replaced a light that was going out. It's rare to find someone with such amazing customer service. Thank you!!
September 28, 2017
Staff here is so patient and kind. They made transitioning my entire home into units here as easy as possible. I thought this would be the most stressful process but turned out to be the easiest! I recommend this facility and commend the staff on exceptional customer service!
April 9, 2017
the staff here is the friendliest i have had the pleasure of renting from.
February 25, 2017
Excellent service, great hospitality. The cubes are well kept and if any problem may arise they are fast a quick to fix it.
September 21, 2016
If you are looking for convenience, reasonable security, and realize that unfortunately it is impossible to keep the whole area spotless between weather and keeping costs down, I find this storage facility to be very well worth the monthly payments.
September 5, 2016
only place i have ever used for storage where i wasnt worried about my belongings and where i knew the office staff would help me if i need it it.
August 14, 2016
The prices keep going up--too quickly, and too much. The customers that have been there for a period of time should receive some sort of special pricing. The pricing is an incentive to change storage location.
May 23, 2016
The staff is always very friendly and helpful. The storage facility is conveniently located and always very clean.
April 25, 2016
I never remember their names but the workers there are amazing and made the whole process so easy. They are also very helpful and nice.
October 10, 2015
Love the place and people. very friendly and clean facility.
August 12, 2015
website is slow and not always available. site is normally slow or not accessible at all.
August 6, 2014
The staff has been very patient with me. Patience is something don't get everyday from people. Thank you for being patient with me and delivering such excellent service. I appreciate Lance and Ashley and what they do there at the site in Riverside, Ca.
June 9, 2014
I have had my storage unit with Cubesmart for about 2 years now and I have had a great experience. The customer service is great. The facility is always clean. I have had no problems at all.
April 18, 2014
Thank you for doing an Awesome Job, Lance and other customer staff associates! I always get greeting with a smile and friendly service. I wish everyone was that way! : )
September 6, 2013
This team is always friendly and helpful. Thanks especially to Ashley who keeps me on my toes to make the payments on time!
August 31, 2013
I am truly happy with the service that has been provided to me! I would definitely recommend this service to anyone, who is looking for a clean, awesome pricing storage unit! Best!
August 27, 2013
The guys there are really humble and helpful. Also very enthusiastic even through the horrendous heat!
August 2, 2013
How wonderful to find helpful, friendly staff at a storage facility in the perfect location.
May 7, 2013
The facility is great. Location is great. Customer Service is great.