July 17, 2018
Our storage unit was broken into. Not by breaking the lock, but by removing the whole lock plate, while employees were still on sight. We were told by 2 employees that when they made their rounds (after the break in happened) that they didn’t notice anything. Three units broken into that night. Somebody’s not doing their job properly. No longer felt safe having my belongings on your property.
July 16, 2018
The girls in the front counter were friendly and efficient. I appreciate all the help.
June 3, 2018
My son somehow got himself locked in the storage area at night, but a helpful employee was there in minutes to help extricate him. Didn't even have to call for help.
May 13, 2018
Customer service was amazing from Jessica to Georgina i am happy with cube smart thank you..
January 27, 2018
Never have I ever had the pleasure of dealing with a customer service department as friendly and professional as this team. If I am late on a payment, they send a reminder email but they also follow up with phone calls just in case the emails don't go thru. It is because of this consumer friendly practice that I have never been assessed any late charges and that is almost unheard of in this industry. The typical storage facilities thrive on charging late fees and holding personal belongings as hostage for ransom payments. You can be sure that I will be using only CubeSmart for all my storage needs from now on. You have gained a customer for life. Thank You for going above and beyond to achieve the highest levels of customer satisfaction from myself and all your other customers for whom I am speaking for. God Bless Michael V
July 2, 2017
Very attentive and nice staff, haven't had a single problem or inconvenience. Price is good, and online payment n website work great n fast. Highly recommend service thank you cube smart
February 5, 2017
Well every time I have a problem they are always guiding how to handle it.
January 6, 2017
Love the customer service we received when I call.
May 8, 2016
a friendly ,courteous, easy to do business with and well kept storage faculty. with that faculty over six years. would recommend. thanks.
April 22, 2016
Customer satisfaction is #1 with Yonathan and all of the staff! I absolutely recommend this facility to all those in the area! Thanks for everything!
March 21, 2016
My experience with CubeSmart was positive. The facility is exceptionally clean, well ventilated and secure. It is meticulously maintained. I found the staff to be professional Yonathan when a extra mile explaining the benefits, courteous and attentive to my requests. They had customer service and satisfaction as top priorities.I recommend this facility
August 6, 2015
Really enjoy this unit. My only complaint would be that I was quoted one price but then almost ended up paying double. Once my contract is out I will move locations due to the price being too high for the size of the unit I received.
September 22, 2014
hosea is a great manager always smiling and makes you like he really cares about your needs.
April 7, 2014
"Great self storage facility!" I love the facility, i just wish they would answer the phone more ....
February 19, 2014
friendly, knowledgeable staff, very clean facility
November 29, 2013
I feel SOOOOOOOO safe with my stuff being stored here . I recommend ANY friends and family members to use this storage company. very friendly and courteous employees! !
April 28, 2013
The People that work here are helpful and nice, they keep my secure and i haven't had any problems in the 3 years i have been here.