January 24, 2020
Quick response, great people are the best words to describe this facility.
November 29, 2019
Nothing new to report this month- just paying the bill
October 5, 2019
My whole life and history is in the storage unit and I take great comfort knowing it's safe and well taken care of. Anytime I have a problem, I just pick up the phone or stop by the office. Cubesmart is so good to me and my family, I couldn't imagine going anywhere else.
July 20, 2019
Great service. Convenient and hassle free. Highly recommend.
April 1, 2019
The rental unit is always clean and the premises have been clean and accessable.
February 11, 2019
Been with this location off and on many years and they are the best in town.
February 3, 2019
I've been going back and forth with Cubesmart for a few years now. My situations are fluid and sometimes I need a separate storage unit. I always go back to Cubesmart on Broadway. Beth is great!! And Chris as well. ;) I go back to the this place in particular because they have the best prices for their units.
January 27, 2019
Best customer service, best storage facility around, very affordable. Very very pleased with my storage with Cube Smart. Very clean, great security, great customer service from the beginning with the 800 number right through to the end of my time with Cube Smart. If I ever need storage again I’d use them for sure Thanks you guys
December 24, 2018
Quick process, I ended up wanting a larger unit and we updated the paperwork no problem! Knowledgeable on active duty details, friendly and professional
November 6, 2018
Very Clean facilities and friendly staff. Very secure.
October 19, 2018
The experience here at this storage facility Was awesome. Chris made it a good overall experience! Everything worked great nice clean place. Security was great. Good job Chris!!
October 11, 2018
We had such a pleasant experience with this whole process! The whole staff made it easy, we’re understanding and helpful, and always pleasant to talk to. Our unit was clean, weatherproof and had no issues the entire time we rented! We have since recommended the place to others in need, and have nothing but positive things to say about everyone there! Thank you all!
October 11, 2018
Great storage facility, close to my rental for the past 11 summers
October 6, 2018
My new place finally closed escrow, so I no longer need storage. And I forget the 'assistant manager's name', he was great too. It seems like they are always driving around and keeping on top of things...this sure is a well run facility.
September 20, 2018
Staff is courteous and client friendly. Premise is clean and well secured- never worried about security breach. I didn’t lock my cube properly so the door popped open one morning. The manager immediately informed me of the problem and replaced the lock for me- truly exceptional service!
August 29, 2018
Facility is nice and secure. Wonderful, thoughtful management. Easy to deal with, thank you
August 17, 2018
Customer service in the building was helpful, Chris was always willing to assist. Very clean facility.
August 17, 2018
This place is well kept ,, professional people running it, easy to get in and out of, conveniently located, affordable pricing !!
August 11, 2018
The unit was clean and easily accessed. I was happy
July 7, 2018
We are very satisfied with the service CubesSmart provides us.
May 22, 2018
I rented a storage unit from CubeSmart.... I am very impressed with the manager, Beth, and with Chris!!!! They both provide Excellent Customer Service.... going Above and Beyond for Customer Satisfaction! I couldn’t have asked for more from a storage facility.... Very Happy!!!
May 16, 2018
While I only used the storage for a couple weeks, from checkin to checkout the facility manager was friendly and professional. Should I ever need to use a storage facility again, this will be my place!
May 14, 2018
Over $100/mo for a small storage. I'll put up with the clutter until I can scale down my gear. Clean facility and pleasant workers though.
May 5, 2018
I only rented from you for about 6 months but had a great experience. Manager on duty was friendly and helpful. Thank you!
May 3, 2018
In the years that I have been at this CubeSmart location, I have only had excelent service from the staff.
May 3, 2018
Generally happy with your service and every time I've called, customer service has been exemplary.
April 15, 2018
I have used your services for many years. They have been responsive to my many changing requirements. I can’t say enough about your staff. Believe me. I was in Florida for 3 years and your people far exceeded my experience there. I wish I had employees like yours when I was in business. Thanks for everything, John Stulgate
April 12, 2018
Been going there for years to cube smart at they've always been friendly and attentive to my needs. Great place to have a storage unit.
April 8, 2018
Exceptionally helpful and courteous staff. Facility is very very clean and well managed and access hours are perfect for us. My only concern is that sometimes the gate is open during the day and so access code is not required to get in. Not a major thing but just concerned me sometimes. Overall, the best storage facility I have ever used.
April 2, 2018
I just moved to a larger unit as I need more room and love seeing Beth & Chris
April 2, 2018
I would highly recommend this facility. Staff was very friendly
April 2, 2018
I put my house up for sale and needed to store clutter so the house appeared clean and spacious. My realtor found Cube Smart for me and helped me move unused items to a small unit. Price was right. Very clean. Location was great. Easy to get into and out of. Staff was friendly and helpful. Best storage unit I've used overall. I will use them again if the need arises. Only thing I would address is the sign out front. Low to the ground and you have to look for it pretty hard. BIGGER sign would be more helpful for people to see where you are!
March 21, 2018
The only thing that I didn't like was the advertisement that said "free first months rent", then you find out you need to pay that twenty something dollars a one time fee, however I was satisfied Please get the security fixed. The gentleman that assisted me was very kind and knowledgeable! If I need future storage, I will definitely use your place again Thank you
March 2, 2018
should have sold most of my stuff when I sold my home. cost for storage is prohibitive for three units.
March 1, 2018
Nice staff and convenient location, the pavement between rows of units could be redone. I'd still use them again
January 26, 2018
Employee Chris Wilson was excellent. Customer service was excellent. Number one employee. Thanks Chris!!
January 7, 2018
Very nice location with friendly helpful staff. I liked the fact that Alisha, before closing the deal, offered for us to look at the storage unit to insure it was the right size for us. She answered all our questions and got us outta there within no more than 10mins. They offered an affordable rate we couldn't turn down plus the location seems clean and secure.
June 10, 2017
Everyone was so helpful. I went to a different cube smart on Tanque Verde and could not find what I needed. The gentleman at your facility instantly started looking at other facilities to help me. He offered, I did not have to ask. Your employees at the cube smart on Broadway went out of their way to make sure i had everthing i needed. I would recommend your company to anyone looking for storage needs.
October 5, 2016
I have nothing bad to say, everyone is very nice and helpful. The one complaint I have is that the price went up after 6 months which of course I don't remember them telling me that but I was stressed about moving. I think the price is a little to high when I was paying 119.00 but now I know its to high with an additional 10.00. Anyway, nice place and I will stay there but need to get a much smaller (cheaper) unit.
August 11, 2016
I've been really happy with this storage place, especially with the people that work there. Very friendly & very helpful! As long as I have stuff to store, I'll always use CubeSmart. I hope all the other locations are as great, as the one I'm storing my stuff at now.
August 6, 2016
is closed to me the place, easy to drop off and pick up the stuff, storage is very safe and clean...
April 21, 2016
Great place, people and clean! Thank you for providing such a great location
December 21, 2015
The Storage unit is very clean and the security features that are offered are very reassuring.
November 7, 2015
Let me start with Nancy, I'd let that woman do brain surgery on me, that's how much I trust her. She knows what she's doing and protects her customers. There was potential fraud usage of my storage unit and Nancy was on top of it in minutes, making sure my items were protected from unscrupulous movers. She was able to give me excellent advice on what to look for when movers are scamming you and was so helpful in a stressfull situation. She had everything fixed and protected in a few minutes. Making sure I saw my things were safe and reassuring me, was what she is all about. I found later she had worked there nine years, what an asset to she is to Cubesmart. There is no other storage facility I would use, for large or small items than Cubesmart, and will gladly travel across Tucson to use the one Nancy is at. And anyone who knows Tucson traffic knows that in itself is a great testament. Thank you again Nancy, you made what could have been a bad situation, turn out well. I would have loved to have seen the looks on those movers faces as they realized they could not get in to take my belongings! But Nancy got to see it and that's enough for me. Nancy is fantastic, and so are other team members, faculty is clean, well managed with records available in a heartbeat. Use Cubesmart, I really recommend it!
September 30, 2015
Helpful, friendly and feel ownership of their property. You can tell they really care about your security!
July 28, 2015
Even though I moved over 5 miles away from my store, I knew I wanted my stuff stored here. Nancy is awesome!!
June 27, 2015
Nancy is an outstanding manager, and person. This storage facility is amazing.
May 10, 2015
I got sick in January as a over the road trucker with a heart attack and congestive heart failure. I was off work for 4 months and my children decided to move me back to Indiana so that my son can assist me in getting healthy again. I did not realize just how weak I was as I had no energy to unload the U-Haul truck I had rented and filled by myself that morning. The manager and 3 other guys came to my rescue and unloaded my truck in 30 minutes and gave me cold wash rags to put on my neck and made me sit while they did the work. If the manager had not helped me I could of had another heart attack and even died right there. I really think them for going out of their way to help a stranger, it reinforced my belief in Americans helping Americans :)
April 29, 2015
We can 'walk' to our storage unit if needed, our storage unit is easy & convienent to access, so is on-site property access. We Really enjoy the convenience Cube Smart offers and the prices are the best for all the locations they offer, the sizes of the units and the best on-line reservation iniatives. Thanks, Great place to be. PattynEric
January 22, 2015
I was referred to CubeSmart by Friend, After checking online, called & talking with Nancy-I was impressed with prices/security and Location..All the Gals & especially "Amber" YOU Rock!!!" were Helpful, Courteous&Friendly Staff..Kudos!!!!
November 16, 2014
I am at storage facility #208 and the employee there her name is Amber Im sorry I forgot her last name but she was GREAT from start to finish! When I first got there I had a problem because the unit was too small for what I had. Now I talked to the 1-800 # person, told her exactly what I had and when I got there it was way too small but Amber helped me right away with that! She got me the correct size unit I needed right away! She helped with everything! I mean I could go on and on about her because she was just that good! Shes always polite, knows me by name when I come into the office. I feel very comfortable with having all of my belongings at Cube Smart!
July 5, 2013
If you are looking for a storage unit, stop and check out the East Broadway location for CubeSmart. This was our first time renting a storage unit and Jacob was not only helpful to us, but friendly, he explained everything we needed to know and had the best interest of his clients in mind. By the time we left, we felt like he was a old time firend. That says a lot about a person and their way of taking care of their clients and treating you like family! This facility is beyond clean and we are very happy with our decision to use CubeSmart. I can't imagine anyone having a better experience then working with Jacob. Thank You!