Staff is always polite and helpful. Clean and well-lit, except for my specific unit - no overhead lighting. Price is a bit high but I've always felt safe.

Very kind and very helpful on the phone. Would recommend to anyone in the area

Great and helpful staff! Convenient and clean location!

I have no problems with the unit, friendly staff and great location!

Friendly, professional staff that even stayed a little late to help me fill out the paperwork to move into my unit. After a long ride from Florida it was much appreciated!!

Very good self store nice people very clean and helpfull

We absolutely love this place. The staff are amazing! They work so much with you if you have any trouble with payment or anything. Such kind and empathetic people. We come back for another storage place every few months. Referring to everyone.

It's clean and dry and does exactly what you expect it to do - store your stuff.

I have has nothing but the best professional experience with cubesmart in Randolph. I am referring to Jill and the man that works with her. I am very pleased with their comments on any concerns I have. If it were not for them, I would no be with your company. Keep up the excellent proformance

I've had multiple storage units here for years. The entire complex is very well maintained and the staff is always available when needed. The ability to pay by phone, online, or via auto-pay is a great help.

A pleasure to use. Price point is good. People and managers are very helpful.

This was an out of state storage unit used to put my mother's extra furniture in while we moved her out of her a memory care facility. I live in Atlanta, but the unit was in Randolph, NJ. Everyone was very cooperative in helping us move in and move out. Thank you for making it an easy transition!

Had all our stuff here for over a year while between residences. Jill and Tim were fantastic. Always accommodating and professional.

People were very helpful and nice. Place was great! Would recommend them to everyone.

Nice people ! Very friendly!!!very clean and security

Used the facility as I was downsizing my home and relocating out of state over a period of several months. The facility was clean and very easy to access, with carts and an elevator to access my 10 x 10 2nd floor unit. Staff was always available and ready to help, if I need anything! Automatic bill payment was a convenient and easy to use option.

Cube Smart staff were exceptionall in every way. They were courteous and very helpful, often going beyond what was required to make this a good experience. The facility was very clean and secure. I would recommend Cube Smart without reservation. An extremely well managed company and a very pleasant experience in the midst of our household move.

Great storage place, good location, very clean and wonderful customer service.

Pleased with facility and service. Highly Recommend!

The secured parking was a better and less expensive alternate to parking at EWR (Newark) for long terms. The managers here made the experience a good one.

I found that is was very clean and convienient for my needs. The best part were the employees very friendly and helpful.

Cube smart in Randolph was a great facility for storage. I liked that the hallways were well lit, and the facility was clean. The employees were always helpful and closing the unit once I didn’t need it anymore was quick and easy. I have always thought it would be great to have access to a bathroom in the main storage building. but the more I think about it, it is probably safer the way they have it, where the bathroom is available for use at the front office. All in all I was satisfied with my experience.

Great overall experience. The staff was always very helpful.

Having gone through a trying time and needing to move quickly, Jill and her team made it extremely easy. The location is secure, clean and the staff is friendly.

Jill and Tim were incredibly helpful. Access to Dollies was extremely useful.

I would definitely use the facility again anytime I need extra storage thank you again

Jill the manager is awesome!! This is the second time I have been with this same cubesmart, it is conveniently located near where we are and this experience has already been a much better one then the first time 6 years ago!! Glad to have worked with Jill. She made everything as easy as possible and very pleasant while doing so! Highly recommend!

Freindly clean, convinient , acceable. I have good experience.

I was very satisfied with the service, Jill, the manager was always friendly, willing to help.

I was selling my home and needed to de-clutter. CubeSmart was around the corner, it was a simple process, and turned out to be the perfect solution for storing items. My house sold the day it listed! Most importantly, the manager Tim is friendly, professional and helpful. I was impressed and grateful from start to finish.

Jill and her team provide exceptional customer service. They go above and beyond to help. I highly recommend this facility.

I rented a storage space for a year for work samples and materials. I was very impressed with how well run the facility was. The office remarkably always knew my name and storage locker number without even having to look. The office was friendly and always very helpful. The facility was always clean, well lit and secure. I highly recommend Cubesmart in Randolph for your storage needs!!

Tim and crew were excellent and extremely helpful in setting me up with a storage unit. I highly recommend.

From start to finish I had a completely wonderful experience. From the moment we walked in we were greeted with such excellent customer service and a truley welcoming feeling. The property and units are immaculately clean and that's not even the best part. The staff their is absolutely amazing, they might be the most friendly and helpful people I've ever met. Jill Mesmer and Tim Knuth are truly amazing people and were nothing short of spectacular, they went well above and beyond what was expected and provided truly unforgettable service and an experience second to none. They made such an impression on me that I will never use another storage facility other then theirs and will be a customer for life. Thank you Jill Mesmer & Tim Knuth! You're both truly first class and will always have my business. Excellent service along with an extremely knowledgeable staff, clean and perfectly maintained property & facilities. I'm not only a client for life but will recommend their services to everyone and anyone I know.

We just 'moved in' to a new unit in Randolph NJ. We never had a storage space before, so the whole process was new to us. Nalijah Bailey greeted us, showed us around, provided all the information we needed. We decided on CubeSmart because we really liked her and felt comfortable with our decision. Jill Mesmer, GM, really helped us reserve the unit we needed and was so professional and helpful, we were so glad we chose Randolph. Then when we 'moved in', Tim Knuth set us up in the unit and showed us the ropes. our movers were running late and got to the unit after the office closed. Tim even stayed late to make sure everything was ok. we could not be happier with the service we received in Randolph. You've got a terrific team! Thanks Nalijah, Jill and Tim for making our entry easy! Dianne & Doug Freed

Everything went well, great customer service. The front desk was very friendly. I'm not sure if customer service could help me get in when I forget my gate pass but I will try next time

The service is great, and the staff was professional and accommodating.

i was having problems longing on the self storage bill pay.The manger nalija took great care in assisting me step by step until i was in the system. I just want to thank her personally for a job well done.

Ms. N. Bailey was extremely knowledgeable and helped streamline the process of renting out a storage unit. She was very kind and its nice to come in to a business where the staff is so professional. Thanks again. The Arias Family unit 495

I really like that they don't start charging late fees the day after your due date, and that they remind you discreetly. I also like the availability of carts to use that don't require you to leave your license at the office, meaning they're unavailable when the office is closed. The only very minor issues I have are the unusual locking mechanisms that require a specific lock that you essentially have to buy from CubeSmart and the entry code generation scheme, which seems could be a weak spot in lot entry security.

It has been very easy to store my items, facility availability (hours open) is great. Manager very helpful. Premises inside and out maintained well. Also, the climate control is an added plus.

Love these guys, facility and service is excellent. I have my packages delivered to storage unit often, and these guys do the extra work without a hint of inconvenience. The front desk staff is always polite and professional and willing to help. I've been at the Randolph facility for 3 years and never, ever had any problems or issues. Everything is tightly secure and works as it should.

CubeSmart was easy to work with, honored their internet price without me going home to do it. I was in and out in ten minutes. As an added bonus, all their indoor units are climate controlled. The people working there are extremely nice and it's no surprise that almost all of their units are occupied.

FROM THE PERSON AT THE FRONT DESK TO THE CLEAN SPACES AND GOOD SECURITY.....A WINNER .

very courteous and it's always clean inside and out.