5 years ago
Outstanding Customer Service
I am a difficult person to please- so when I receive customer service that far exceeds my expectation I will be the first to tell you. Your Addison, IL office personnel named Michelle is an exceptional individual. I have a very demanding job and I am usually left with very little time outside of my work environment. So when I selected your Addison, IL facility I was truly surprised that she was efficient and did not waste any time in providing me with a clean storage unit, and completed all of the documents very timely. All the time presenting a pleasant attitude and provided "service with a smile". I recently found that my requirements changed and she was able to assist me in locating a unit that met my current needs. No hard sell, no wasted time, just efficient service. I will continue to rent at this location and if anyone I know asks for advice on where to rent my answer is simple Cubesmart in Addison, IL. Thank you for providing quality staff, that exemplifies "Customer Service".